User Pilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Similarly, you can share Session Replays with other team members.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Similarly, you can share Session Replays with other team members.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 101

Payment Solutions Payment Methods Payment Services Payments 101

Sales Enablement, SaaS and Growth

OCTOBER 29, 2018

High SaaS churn is a corollary of poor retention - but it can creep up unannounced, and rather than deal a single fatal blow, it causes death by a thousand small cuts. Source: ProfitWell We’ve covered why high churn is undesirable, but let’s turn our attention to why low churn is important and what it means for a SaaS business.

Churn 152

Churn SaaS Payments SaaS Payments 152

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. What made you want to be a part of this consultancy?

Payments 53

Payments Technology Scale Revenue 53

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 155

Investment Technical Review Part-Time VPE Development Team Review 155

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. They Launched With a Platform, Not a Product Another big advantage?

Payment Methods 136

Payment Methods Marketing Payments SaaS Payments 136

User Pilot

NOVEMBER 28, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience. Let’s dive in!

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

TL;DR SaaS reporting refers to the process of collecting, analyzing, and presenting data related to the performance, usage, and effectiveness of a SaaS product.It assists businesses in achieving revenue growth, informed decision-making, and financial health by efficiently managing all aspects of operations.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. Many of these include two-way integrations.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

Neil Patel

MAY 3, 2021

It’s more likely to be UX design or software development. With the internet and software playing such an essential part in our lives, more and more skilled programmers are needed to develop and maintain the tools we need to thrive. Coding bootcamps are significantly cheaper than most undergraduate educations.

Payment Methods 108

Payment Methods Cybersecurity Payment Solutions Artificial Intelligence 108

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Rob Gonzalez: So if you were building a commerce platform today, for example, you wouldn’t do it as single tenant, effectively, deployments.

SaaS Payments 245

SaaS Payments Scale Payment Services Payment Solutions 245

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. Skills for SaaS Sales Team.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Baremetrics

DECEMBER 18, 2019

survey User Churn and Revenue Churn Quick Ratio. Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn, and Eventbrite benchmarked nearly a hundred startups with his customer development survey. They couldn’t successfully monetize Scott because he could do everything he wanted to for free.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

ProfitWell

OCTOBER 23, 2019

A literal downfall, in poor Icarus’s case, after his wings melted mid-flight. They launch a product, start bringing in some solid revenue, and put all their efforts into acquiring new customers. Thankfully, you don’t need to end up like poor Icarus. Of course, his overconfidence was his downfall.

Churn 56

Churn Payment Methods Payment Services SaaS Payments 56

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Sales Development and Prospecting. The Sales Development Playbook. Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. Buyer-Centered Selling. Hacking Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Audacix

MAY 27, 2022

How to build a culture of security within your SaaS development team? In order to get your repeat business, they forget to explain just how you can build a repeatable, scaleable and consistent application security structure within your software development teams. Why do I need a penetration test?

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Increases self-service for customers across all segments.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

SaaStr

MAY 27, 2020

I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. In revenue, the US government takes in 3.5 So the amount that we’ve handed out just in money going out of the US government is equal to 86% of the total revenue we take in in a year.

Technical Review 186

Technical Review Payment Services Payment Methods Development Team Review 186

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Richman’s former company was Halp, a help desk for operations teams.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. Emilie Maret | Fellowship Team @ The Family. Emilie Maret | Fellowship Team @ The Family.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Increases self-service for customers across all segments.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Intercom, Inc.

MARCH 5, 2020

I caught up with Jasmine for a chat that ranged from how she got her first big break to how she has tackled the tough task of building out her design team at Intercom from scratch. When she joined Intercom, most of Jasmine’s team left (through no fault of her own)! Short on time? I like getting my hands dirty. I can design an app.

Payment Solutions 129

Payment Solutions Payment Methods Interviewing Payment Services 129

SmartKarrot

AUGUST 11, 2021

SaaS, or software as a service, is a subscription-based model where customers pay subscription fees for services such as Dropbox, CRM, or perhaps Mailchimp, and this is how the companies earn monthly recurring revenues (MRM). And nearly 60% switch companies based on poor customer service. Payment Method may not work.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

OpenView Labs

FEBRUARY 13, 2020

User Churn and Revenue Churn. Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn and Eventbrite benchmarked nearly a hundred startups with his customer development survey. They couldn’t successfully monetize Scott because he could do everything he wanted to for free. Quick Ratio. Here’s a novel idea….

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. How do you help your team make that link to value?

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? What is the process to do it efficiently? Does one have to move to enterprise?

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. We invest in companies that transform the way people work. We mostly do seed-stage investments and a little bit if Series A. I started Basis Set Ventures in 2017.

Technical Review 141

Technical Review Payment Methods Travel Development Team Review 141

User Pilot

JANUARY 15, 2021

51% of people will never return to a company that they’ve had a bad experience with. So, understanding what they do within your product is critically important for: improving new user Acquisition improving user Activation maximizing and increasing Revenue improving user Retention encouraging current users to refer you to new users, etc, etc.

SaaS Payments 60

SaaS Payments Payment Solutions Payments Underperforming Technical Team 60

FastSpring

FEBRUARY 23, 2023

Our all-in-one payment platform includes a best-in-class localized checkout, subscription management, global tax management, and more. Learn how using a merchant of record can help you scale your business faster and remove many of the headaches of breaking into new markets and transacting across borders. Have you heard of it?

Payment Solutions 138

Payment Solutions SaaS Payments Strategy Software 138

SaaStr

OCTOBER 10, 2019

Thank you so much to the SaaStr team for organizing this conference and thank you to Joaquim for joining me on this session. We give them the superpowers of the developer and the designer. Is the creating process a clear easy, are we guiding you well enough? Joaquim Lecha | CEO @Typeform. FULL TRANSCRIPT BELOW. My pleasure.

Scale 130

Scale Scaling Payment Methods SaaS Payments 130

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Reddit’s recent password breach is a textbook example of why (as Ars Technica put it) “ phone-based 2FA is that bad.” It is my job to select, develop, and implement technology that protects users 100%. Date of breach: 1 Jun 2018.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40