Sat.Jan 28, 2023 - Fri.Feb 03, 2023

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A Top Unforced Error: Alienating Your Investors

SaaStr

So I’m seeing something I haven’t seen since the high-stress times of March-June 2020 or so: founders alienating their investors during tough times. Some of it is almost natural in tougher times in general, but VC-founder tensions are exacerbated these days due the mammoth size and outsized valuations of 2H’20 to early ’22. Founders are under stress where growth has slowed or stopped, and VCs are under even more stress than in other challenging times because they might l

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Predicting Cloud Growth Rates for 2023

Tom Tunguz

I’m watching public company earnings to identify early weaknesses in the software market. Yesterday, Google & Amazon announced earnings which completes the picture. Growth will continue to slow this year. A year ago, AWS, GCP, & Azure averaged 44% annual growth. Today, that figure has dropped to 27%. Amazon also guided to lower growth rates in the future.

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How to Create an Effective Sales Incentives Program

CloseSaaS

Sales incentives can give your reps an extra boost to reach their goals. Learn 10 creative sales incentive ideas and tiips to build an incentive program that actually motivates your team.

Sales 105
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Leveraging Cold Call Dispositions as a Sales Leader

Predictable Revenue

What are call dispositions, and why do they matter? Learn how to leverage call dispositions and cold-calling funnels to improve your sales leadership. The post Leveraging Cold Call Dispositions as a Sales Leader appeared first on Predictable Revenue.

Sales 130
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Kellblog Predictions for 2023

Kellblog

Complete version, see note [1] for details. Yikes, I’m a few weeks later than usual and now slipping into February, so let’s jump right into our ninth annual predictions post before it’s too late to publish! A quick reminder that I do these for fun and fun alone. See my FAQ for my terms, disclosures, disclaimers, and the like. Kellblog 2022 Predictions Review Let’s start with a review of last year’s predictions which, as it turns out, were pretty good. 1.

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Study: When employees don’t have to commute, they work

IT World

When employees are allowed to work remotely, they most often use the time they would have spent commuting to the office working. On average, employees save 72 minutes in commute time every day when they’re allowed to work from home rather than in the office, according to the Global Survey of Working Arrangements (G-SWA) study performed by the National Bureau of Economic Research (NBER).

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Aligning Product and GTM Teams with Better Segmentation

Andreessen Horowitz

Founders and company leaders take for granted that customer segmentation is important. However, those less experienced with the nuances of segmentation often don’t appreciate why segmentation is important, and as a result, fail to realize the business and organizational benefits … The post Aligning Product and GTM Teams with Better Segmentation appeared first on Andreessen Horowitz.

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Nifty Project Management Review

The Daily Egg

Nifty is a project management software company that focuses on providing an all-in-one solution. Get collaboration features, discussions, document sharing, and reporting. The post Nifty Project Management Review appeared first on The Daily Egg.

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Gartner: Overall IT Spend Has Slowed. But Software? That’s Still Growing.

SaaStr

I know things can be tough out there but Gartner last week still predicted enterprise software would grow 9.3% this year to a total of $856,029,000,000 in spend in 2023 Go grab some of it Even if it’s a bit harder than 12 months ago pic.twitter.com/z8UQx5puzK — Jason Be Kind Lemkin  (@jasonlk) January 30, 2023 So the latest data from Gartner is out , and overall it’s a mixed bag — but good for SaaS in 2023: Overall IT spend will grow now just 2.4% in 2023 to $4.5 trillion, way

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Predictable Revenue’s Updated Sales Development Methodology

Predictable Revenue

the theory of SDRs, why they exist, how they fit into an organization, guiding principles for success in the role, mindset habits of effective SDRs, and what to expect from them regarding activity and quota. The post Predictable Revenue’s Updated Sales Development Methodology appeared first on Predictable Revenue.

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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.

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ProofHub Review

The Daily Egg

ProofHub is project management software that offers an all-in-one solution for all your projects and team collaboration. With extensive collaboration, reporting, and. The post ProofHub Review appeared first on The Daily Egg.

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The Perils and Pitfalls of the “Been There, Done That” VP: Posers and Mercenaries

SaaStr

Basically all of the SaaS CEOs/founders I know of have made at least one terrible VP+ level hire. It’s one of our enduring topics on SaaStr. Sometimes it’s VP Sales (OK, often, this is the most common mishire — another post here on what a really great VPS can do for you, and how a poor one can wreck your company, coming). Sometimes it’s VP Marketing.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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When AI Favors the Incumbents

Tom Tunguz

In his most recent earnings conference call, Microsoft’s Satya Nadella said “Every product of Microsoft will have some of the same AI capabilities to completely transform the product.” Today, Microsoft Teams launched AI features in Teams for a fee. Teams will summarize meetings, create chapters in those meetings, extract tasks, translate in real time, & develop templates for future meetings.

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Clouded Judgement 2.3.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Thoughts on a Wild Start of the Year Today is a bit of a longer post, but lots to talk about. I also want to mention – I use this blog as somewhat of a personal journal. It’s a place I collect my thoughts. I’ll be right sometimes, I’ll be wrong sometimes, but it’s fun to try and make sense of what’s going on in the markets together.

Cloud 130
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Best Enterprise Project Management Software Compared

The Daily Egg

Genius Project is our favorite enterprise project management software of the seven tools reviewed in this guide. It shines above the rest. The post Best Enterprise Project Management Software Compared appeared first on The Daily Egg.

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A Look At The 100+ VCs Coming to SaaStr APAC, from Sequoia to Bessemer to Accel and More!

SaaStr

Wow, the VC turn out for our first-ever SaaStr APAC is really, really strong. A partial list: Sequoia SEA is bringing 50 (!) Tin Men Capital B Capital Vertex Ventures Accel India Bessemer Venture Partners Lightspeed Altara Ventures Vulpes Ventures Cento Ventures MassMutual Ventures Mirae Asset Capital GGV Together Fund Qualgro Ventures IvyCap Ventures DNX Ventures Five Elms Capital AC Ventures Scalient Ventures Tencent Investments EQT Partners Cathay Innovation Powerhouse Ventures Arohi Asset Ma

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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The Future of Startup Office

Tom Tunguz

100 years ago, fluorescent lamps & suspended ceilings topped the list of hottest trends in office design. In 1928, San Antonio’s Milam Building claimed the honor of the first office skyscraper with air conditioning. Twenty-five years later, window-encased skyscrapers with internal glass walls distinguished the modern office. Employees ensconced in the Lever House & the Seagram Building in New York enjoyed more daylight at work than any other Manhattanite.

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Our grand experiment with GPT and generative AI

Intercom, Inc.

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.

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Best Marketing Project Management Software Compared

The Daily Egg

ClickUp is our favorite marketing project management software of the six tools we review below. This platform stands out from other options. The post Best Marketing Project Management Software Compared appeared first on The Daily Egg.

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Dear SaaStr: Why Is a “Downround” So Bad?

SaaStr

Dear SaaStr: Why Is a “Downround” So Bad? Down-rounds shouldn’t be such a big deal — if the private stock markets worked more like the public ones. Public stock prices go up and down, after all. It wouldn’t be the end of the world if private ones did, too. At least, in theory. The real problem is how venture capital works in practice — the nichey, quirky way private financings and investing works: VC investment is high-ish risk and you need to know when to jus

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Evolution of the Search Landscape and Future Search Trends

Neil Patel

Search is like the front door to your website. As the most effective way to reach your audience, search is critical to your digital marketing strategy and each customer journey. Your customers are only a search query away, thanks to search engines like Google. Once customer meets brand, it’s like connecting with an old friend on Facebook. I bet you don’t remember what it was like before.

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The Price Isn’t Right: 3 Pricing and Packaging Pitfalls to Avoid

Andreessen Horowitz

We’ve previously discussed some common issues around pricing and tips for bottom up pricing and packaging , but growth-stage companies often encounter less obvious problems when structuring product packages and pricing models as they scale. Monetization strategies that drove adoption … The post The Price Isn’t Right: 3 Pricing and Packaging Pitfalls to Avoid appeared first on Andreessen Horowitz.

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Clarizen One Review

The Daily Egg

Clarizen One was acquired by Planview in 2021, becoming Planview AdaptiveWork, a project management solution for teams of all sizes. With a. The post Clarizen One Review appeared first on The Daily Egg.

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Zoom and Shopify Are The Latest SaaS Leaders to Raise Prices. They’re Not Alone.

SaaStr

So Zoom and Shopify are the latest SaaS leaders to do price increases — albeit very differently. First up is Zoom. While some of the increases vary, the low-end plans are going up $1.00. Yup, $1.00. Although it’s more impactful than it sounds, because that’s an almost 7% price increase. More on that below. The SMB segment of Zoom has stopped growing, so going from ~0% growth to 7% growth actually might end up being huge.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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8 Skills You’ll Need to Become a Sales Manager

CloseSaaS

Just which sales manager skills will help you hire the right people and hone your own craft? Here are eight of the most important skills for a sales manager.

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6 surprising facts about ChatGPT nobody told you

IT World

Everybody’s talking about ChatGPT , the OpenAI tool that writes poetry, prose, and even software code like a human. The chatter mostly gravitates toward amazement, fear, and warning — amazement at what it can do, fear of cheating and replacement by “robots,” and warnings about the perils to humanity of outsourcing creativity to machines. All that chatter misses the moment.

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nTask Review

The Daily Egg

Paper planners and calendars can be pretty, but they’re not practical in today’s fast-paced, online-centered work world. That’s where nTask comes in. The post nTask Review appeared first on The Daily Egg.

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