SaaStr

JANUARY 28, 2023

So I’m seeing something I haven’t seen since the high-stress times of March-June 2020 or so: founders alienating their investors during tough times.

Acquisition 309

Acquisition Startup Investment Sales Hiring 309

Tom Tunguz

FEBRUARY 2, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Yesterday, Google & Amazon announced earnings which completes the picture. Growth will continue to slow this year. A year ago, AWS, GCP, & Azure averaged 44% annual growth.

Cloud 242

Cloud AWS Azure GCP(Google Cloud Platform) 242

CloseSaaS

JANUARY 31, 2023

Sales incentives can give your reps an extra boost to reach their goals. Learn 10 creative sales incentive ideas and tiips to build an incentive program that actually motivates your team. Sales Motivation

Sales 105

Sales 105

ChurnZero

FEBRUARY 3, 2023

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on Customer Success hiring for SaaS and tech companies nationwide.

Interviewing 98

Interviewing Customer Success Consulting Leadership 98

Advertiser: Infinicept

The terms embedded and integrated sound pretty similar. And they are, in some ways. Both have to do with getting payment capabilities closer to the process they're associated with and improving the customer experience. But there are important differences.

Payments

Predictable Revenue

FEBRUARY 2, 2023

What are call dispositions, and why do they matter? Learn how to leverage call dispositions and cold-calling funnels to improve your sales leadership. The post Leveraging Cold Call Dispositions as a Sales Leader appeared first on Predictable Revenue.

Revenue 130

Revenue Leadership Sales Development 130

User Pilot

FEBRUARY 2, 2023

In the process of setting up a user feedback system and looking for successful customer satisfaction survey examples to inspire you? We got you covered!

Payment Solutions 87

Payment Solutions SaaS Payments Onboarding SaaS 87

IT World

JANUARY 30, 2023

When employees are allowed to work remotely, they most often use the time they would have spent commuting to the office working.

105

105

Andreessen Horowitz

FEBRUARY 1, 2023

Founders and company leaders take for granted that customer segmentation is important.

Business 93

Business Enterprise SaaS Marketing 93

The Daily Egg

JANUARY 28, 2023

Nifty is a project management software company that focuses on providing an all-in-one solution. Get collaboration features, discussions, document sharing, and reporting. The post Nifty Project Management Review appeared first on The Daily Egg. Reviews Workflow

Management 341

Management Software 341

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User Experience

SaaStr

JANUARY 30, 2023

I know things can be tough out there but Gartner last week still predicted enterprise software would grow 9.3%

Software 305

Software Enterprise Cloud Trends 305

Predictable Revenue

JANUARY 31, 2023

the theory of SDRs, why they exist, how they fit into an organization, guiding principles for success in the role, mindset habits of effective SDRs, and what to expect from them regarding activity and quota.

Development 214

Development Revenue Sales 214

Tom Tunguz

FEBRUARY 1, 2023

In his most recent earnings conference call, Microsoft’s Satya Nadella said “Every product of Microsoft will have some of the same AI capabilities to completely transform the product.” ” Today, Microsoft Teams launched AI features in Teams for a fee. Teams will summarize meetings, create chapters in those meetings, extract tasks, translate in real time, & develop templates for future meetings.

AI 154

AI Machine Learning Innovation Finance 154

The Daily Egg

FEBRUARY 1, 2023

ProofHub is project management software that offers an all-in-one solution for all your projects and team collaboration. With extensive collaboration, reporting, and. The post ProofHub Review appeared first on The Daily Egg. Reviews Workflow

Software 292

Software Management 292

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Need to get business and technical stakeholders aligned on cloud investments? Get practical guidance from the AWS experts at CloudGeometry to stay ahead of risks to cloud security, cost, and reliability – and keep customers loyal and confident.

Cloud

SaaStr

FEBRUARY 2, 2023

Wow, the VC turn out for our first-ever SaaStr APAC is really, really strong. A partial list: Sequoia SEA is bringing 50 (!)

Innovation 294

Innovation Investment Management 294

CloseSaaS

JANUARY 30, 2023

Just which sales manager skills will help you hire the right people and hone your own craft? Here are eight of the most important skills for a sales manager. Sales Management

Sales Hiring 119

Sales Hiring Management Sales 119

Tom Tunguz

JANUARY 30, 2023

100 years ago, fluorescent lamps & suspended ceilings topped the list of hottest trends in office design. In 1928, San Antonio’s Milam Building claimed the honor of the first office skyscraper with air conditioning. Twenty-five years later, window-encased skyscrapers with internal glass walls distinguished the modern office. Employees ensconced in the Lever House & the Seagram Building in New York enjoyed more daylight at work than any other Manhattanite.

Startup 151

Startup Trends Management Sales 151

The Daily Egg

FEBRUARY 2, 2023

Clarizen One was acquired by Planview in 2021, becoming Planview AdaptiveWork, a project management solution for teams of all sizes. With a. The post Clarizen One Review appeared first on The Daily Egg. Reviews Workflow

Management 285

Management 285

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Data

SaaStr

JANUARY 29, 2023

Basically all of the SaaS CEOs/founders I know of have made at least one terrible VP+ level hire. It’s one of our enduring topics on SaaStr.

Startup 293

Startup Scale Development Branding 293

Neil Patel

FEBRUARY 3, 2023

Search is like the front door to your website. As the most effective way to reach your audience, search is critical to your digital marketing strategy and each customer journey. Your customers are only a search query away, thanks to search engines like Google.

Trends 144

Trends AI Entertainment Engineering 144

User Pilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty.

Education 95

Education Onboarding Engagement Customer Success 95

The Daily Egg

FEBRUARY 3, 2023

Various project portfolio management tools are available in the market today. Among the many options, GanttPRO has become a top management tool. The post GanttPRO Review appeared first on The Daily Egg. Reviews Workflow

Management 279

Management Marketing 279

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Data

SaaStr

FEBRUARY 1, 2023

Dear SaaStr: Why Is a “Downround” So Bad? Down-rounds shouldn’t be such a big deal — if the private stock markets worked more like the public ones. Public stock prices go up and down, after all. It wouldn’t be the end of the world if private ones did, too.

Venture Capital 268

Venture Capital Pricing Investment Finance 268

Clouded Judgement

FEBRUARY 3, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Thoughts on a Wild Start of the Year Today is a bit of a longer post, but lots to talk about. I also want to mention – I use this blog as somewhat of a personal journal.

Cloud 130

Cloud Azure AWS Software 130

User Pilot

JANUARY 29, 2023

What do good product experience examples have in common? They drive up customer loyalty and retention, turning customers into avid brand ambassadors. In the era of unprecedented customer power, good customer experience is the key to successful product growth.

Business 97

Business Onboarding Social Media Retention 97

The Daily Egg

FEBRUARY 3, 2023

Paper planners and calendars can be pretty, but they’re not practical in today’s fast-paced, online-centered work world. That’s where nTask comes in. The post nTask Review appeared first on The Daily Egg. Reviews Workflow

275

275

Advertiser: Infinicept

For many SaaS companies, becoming a Payfac is an opportunity to benefit from a new revenue stream and gain more control over the customer experience, so no hiding what’s behind the curtain here. We’ve outlined the journey from SaaS to full-blown Payfac.

Payfac

SaaStr

JANUARY 31, 2023

So Zoom and Shopify are the latest SaaS leaders to do price increases — albeit very differently. First up is Zoom. While some of the increases vary, the low-end plans are going up $1.00. Yup, $1.00.

Pricing 258

Pricing SMB SaaS Enterprise 258

Andreessen Horowitz

FEBRUARY 1, 2023

We’ve previously discussed some common issues around pricing and tips for bottom up pricing and packaging , but growth-stage companies often encounter less obvious problems when structuring product packages and pricing models as they scale.

Pricing 123

Pricing Scaling Strategy Scale 123

User Pilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial.

Churn 95

Churn Retention Onboarding Customer Support 95