SaaStr
MAY 26, 2025
We’ve already seen something happen in support. You can’t automate 100% of support with AI yet. At least, not reliably. But you can automate 30%-40% of support for real … with top 10% CSAT. So what does that mean for inside sales? Probably something similar by 2026. A 50/50 Sales Team. 50% of your team are humans. 50% are AI. At least for SMB and more routine mid-market sales.
How To Buy Saas
MAY 26, 2025
Retrieval-Augmented Generation (RAG) is a cutting-edge approach in AI that combines large language models (LLMs) with real-time information retrieval to produce more accurate and context-aware outputs. In a nutshell, RAG lets an AI system look up relevant knowledge from a database or documents while generating an answer, much like an open-book exam.
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SaaStr
MAY 26, 2025
Dear SaaStr: Our Champion Left The Company. How Do I Ensure a Shaky Deal Doesn’t Collapse? When your champion leaves, youre essentially starting from scratch with the account. Youve lost your internal advocate, and now you need to rebuild trust and prove value to the new stakeholders. Heres how you can stabilize the deal and prevent churn: Treat it like a brand-new deal.This is critical.
Tom Tunguz
MAY 26, 2025
Which level do I want to use AI? I find myself asking this question more & more frequently & I think the answer means at work I’ll be using many AIs - not just one or two. AI Level Use Case Description Chat-Based AI Find the best Italian restaurant in the North Beach neighborhood of San Francisco. In-App AI Find a document or generate an overview paragraph within Notion.
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How To Buy Saas
MAY 26, 2025
Are you a solopreneur or small business owner juggling invoices, expenses, and all the hats of running a business? Finding simple, affordable invoice software that doesnt require an accounting degree can be a game-changer. Skynova (formerly known as Aynax) promises to simplify small business accounting with easy invoicing and a modular approach to added features.
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SaaStr
MAY 26, 2025
New!! @perplexity_ai 's CBO @dmitry140 + @samdblond on AI in Sales: You Must Move Much Faster – No excuse to not be moving much faster than 12 months ago – Every question you'd ask in a meeting you can just ask an AI in advance. No excuses. – No excuses to be doing pic.twitter.com/NWjVbLL71C — Jason SaaStr.Ai Lemkin (@jasonlk) May 24, 2025 Perplexity’s CBO Dmitry Shevelenko joined Sam Blond ex-CEO of Brex at 2025 SaaStr + AI Summit for a deep dive on AI and
How To Buy Saas
MAY 26, 2025
Picture this youre drafting an email and your software suggests the next sentence with uncanny accuracy, or youre chatting with a customer service bot that feels almost human. These marvels are powered by Large Language Models (LLMs) giant AI systems trained on vast amounts of text. In todays AI-powered world, LLMs have become the brain behind many smart applications, from virtual assistants to content generators.
The Daily Egg
MAY 26, 2025
A UX mistake is anything that gets between the user and what they came to do. It could be: UX mistakes matter because if your. The post 7 UX Mistakes Everyone Makes (+ How to Fix Them Today) appeared first on The Daily Egg.
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