Andreessen Horowitz

APRIL 17, 2020

Patreon cofounder and CTO Sam Yam and a16z consumer tech partner Li Jin join host Lauren Murrow to talk about the Passion Economy: the rise of online platforms that enable people to make a living off their unique interests and. … The post a16z Pod: How the Passion Economy Is Redefining Work appeared first on Andreessen Horowitz.

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Technical Cofounder New CTO CTO 119

Zuora

APRIL 17, 2020

This is the worst financial crisis since the Great Depression. Every sector of the economy is being hit, and technology […]. The post Subscription Businesses Prove Their Resilience (Surprise, Surprise) appeared first on Zuora.

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Subscription Payment Features Business Technology 111

Nimble - Sales

APRIL 17, 2020

To remain competitive in the current global business scene, entrepreneurs need top-notch product development and marketing teams supported by innovative technology. Most times, it is not easy or even affordable to have talented staff to work in these key areas. Entrepreneurs have found a solution in outsourcing the required skills from independent remote teams that […].

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Outsourced Development Innovation Technology Development 127

Groove HQ

APRIL 17, 2020

A totally biased guide on why Groove is the best customer service platform for small businesses and startups. Like many startup founders, at his previous companies our CEO Alex had never used a customer service platform himself. But he knew it was crucial to talk directly to customers and hear their unbiased feedback in order […]. The post The Best Customer Service Platform for Small Businesses: 4 Unique Ways We Use Groove appeared first on Groove Blog.

Business 91

Business Startup Customer Support 91

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Sage Intacct

APRIL 17, 2020

Sage Intacct’s virtual Modern SaaS Finance Summit moved into its third week with a focus on managing churn and cash flow. This panel tackled issues that are especially critical right now around customer-by-customer account evaluations, automation efficiencies and billing model adjustments. You can access the video and register for other summit sessions here.

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Churn Management Payment Features Subscription 71

Subscription DNA

APRIL 17, 2020

If there’s one thing all small business owners and entrepreneurs can agree on, it’s that time is important and being crafty to achieve efficiency is… Read more. The post 3 Reasons Cloud-based Billing is Perfect for Small Businesses in 2020 appeared first on Subscription DNA.

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Cloud Business Subscription Payment Features 52

OpenView Labs

APRIL 17, 2020

For this #WeeklyWalk , Bryan Wise , former salesman and current CIO at GitLab , and I took to the tracks at the oldest train station along the Caltrain in Menlo Park. Socially distanced, of course. Bryan shares his thoughts on why IT at a product led org is a different mindset, and he spills GitLab’s remote work secrets. (Did you know they’re the world’s largest all-remote workforce?).

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SaaS Metrics

APRIL 17, 2020

What is IaaS? Infrastructure as a Service frees businesses from the legacy IT infrastructure limitations, which require them to heavily invest in hardware and software. Purchasing and maintaining hardware and software is expensive, especially for small and medium businesses that don’t have the kind of IT budget large businesses and enterprises have at their disposal.

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Enterprise Investment Software Business 52

ChurnZero

APRIL 17, 2020

As we are all working from home, social distancing, and seeing once-crowded streets now nearly empty, it doesn’t take much to see that the world has drastically changed in just a few weeks due to the COVID-19 pandemic. There are a lot of unknowns and one of them related to our professional lives is how will this affect Customer Success. Today we are unveiling a new churn monster to talk about this all too real churn risk – the Black Swan.

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Churn Payment Services Underperforming Technical Team Travel 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SmartKarrot

APRIL 17, 2020

Role: Customer Success Manager Location: Austin, Texas, US Organization: MongoDB MongoDB is looking for a self-driven, enthusiastic and hands-on Customer Success Manager to help their customers realize and maximize the value of their MongoDB subscription and services. As a CSM at MongoDB, you will be responsible for building relationships with their customers and becoming a trusted advisor and go-to person for best practices and advice.

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Technical Advisors Customer Success Technical Review Consulting 8

Sales Hacker

APRIL 17, 2020

Whether you’re ready or not, the COVID-19 outbreak has irrevocably changed the way you and your business is going to approach sales. Over the next few months — or possibly longer as the effects of this crisis may continue far into the future — we’re all going to need to adapt to the challenges of managing a remote salesforce , selling without face-to-face meetings, and continuing to make sales in a time of economic uncertainty.

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Engagement Sales Social Media Compensation 75

ProfitWell

APRIL 17, 2020

Today, it's wartime decision making with Paddle —and a hyper focus on churn. Plus, a look at managing mental health while in the trenches (remotely). Listen wherever you get podcasts: Top B2B SaaS news. Pivoting with Paddle amid the new norm. The team over at Paddle can attest: March 2020 looked like the worst time in history for SaaS churn. And our new normal is just that—new.

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Payment Methods SaaS Payments Payments Payment Solutions 52

Sales Hacker

APRIL 17, 2020

Even when everything is going as planned, winning at sales is easier said than done. And if you add a curveball to the equation — such as the current health crisis that has forced tens of millions of people to work from home — it’s even more challenging to hit your goals. Whether you have experience doing remote work as a sales professional or were thrust into this position for the first time, there are a variety of sales tools you can use to stabilize your situation and continue to perform at a

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Scale Social Media Sales Systems Review 86

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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