Totango

DECEMBER 29, 2021

Knowing how to build a customer-centric roadmap helps you align your product development with what your clients truly want. This promotes customer satisfaction, benefiting your clients and bringing your business higher retention rates and upsell revenue. In this blog, we’ll look at the keys to building a customer-centric roadmap. First, we’ll consider why being customer-centric with your product development is so important in today’s digitized economy.

SaaS 97

SaaS Technical Review Retention Benchmarks 97

SaaStr

DECEMBER 29, 2021

The Wall Street Journal had a great summary of IPOs in 2021 and before. One of the top takeaways is the sheet rate of IPO creation. Much as Unicorn creation more than doubled in 2021, so did IPOs: There’s a lot you can read into this: * First, it’s good IPOs grew as quickly as Unicorns were minted , more or less. A top liquidity worry we should all have is if there won’t be enough IPO demand for the ~1000 Unicorns we already have (with far more to follow).

Cloud 260

Cloud Engineering Pricing SaaS 260

Tom Tunguz

DECEMBER 29, 2021

These are my favorite books from this year. The Future of Money. I’m waist deep in this compendium of financial history that traces money from the first paper currency issued by Kublai Khan to modern day crypto. The Future of Money is great so far, but I’m running out of time to finish it before 2022, so it might not truly belong on this list!

Government 269

Government Finance Engineering Innovation 269

Neil Patel

DECEMBER 29, 2021

What’s the hottest piece of content right now? Podcasts. Currently, there are over two million podcasts and more than 48 million episodes waiting for your ears to devour. It’s incredible growth considering there were only 500,000 podcasts in 2018. That’s not all. There’s considerable brand awareness and buying power on podcasts.

Management 111

Management Outsourcing Services Outsourced Development Retention 111

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Payments

IT World

DECEMBER 29, 2021

Instead of holiday toasts, do you hear screams and moans from your server room? Are your IT people sobbing inconsolably even when Amazon Web Services (AWS) is running ? Do you walk over sleeping system administrators and developers when you get to the office? If that's happening to you, let me explain what’s happening. Your IT people — a lot of IT people — are suffering from Log4j2itis.

Cybersecurity 85

Cybersecurity AWS Development 85

SaaStr

DECEMBER 29, 2021

When you hear “GitLab,” you think “community.” From the very beginning, GitLab functioned as an open-source collaboration tool with a wide community involved in helping each other and growing the product. As community growth increased, the product itself grew in size and revenue. It owes much—if not all—of its success to product champions and the community as a whole.

Innovation 209

Innovation Business Model Banking Scale 209

SaaS Metrics

DECEMBER 29, 2021

TikTok has become the latest sensation among a range of age groups. Your target audience will undoubtedly be a part of the TikTok community. If you catch the right trends and execute the strategies to maintain users, you have a splendid chance to skyrocket your small business into a hugely successful business. Read more. The post 5 Ways to Use TikTok to Grow Your Small Business!

Business 52

Business Trends Metrics Strategy 52

SmartKarrot

DECEMBER 29, 2021

If you have looked around for the top SaaS management platforms before, you would know by now that they vary extensively in usage, price ranges, and functionality. And with that, there is no one size fits all policy. If you wish to know which works out wonders for you, you will need to delve into its features, facets and functionalities to make your call.

Payments 10

Payments Payment Services SaaS Payments Payment Solutions 10

SaaS Metrics

DECEMBER 29, 2021

GAAP or Generally Accepted Accounting Principles is a common set of accounting principles, standards, and procedures that the Finance Accounting Standards Board issues. When accountants compile their financial statements for public companies in the United States, they must conform to the GAAP rules. GAAP combines authoritative standards set by the policy boards.

Finance 52

Finance Metrics SaaS 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SmartKarrot

DECEMBER 29, 2021

One of the primary things essential to make a hit customer success function is the need for a smooth renewal process. It is one of the most crucial aspects on which the entire B2B SaaS community depends. . But the problem starts when the B2B SaaS organizations need to forecast renewals. One of the primary reasons for that is the primary decision-makers are not fully aware of how to take advantage of the truckload of data in front of them.

Artificial Intelligence 10

Artificial Intelligence Forecasting Customer Success Machine Learning 10

SaaS Metrics

DECEMBER 29, 2021

White labeling means rebranding a product made by one company to make it seem like your own product. The white-label SaaS products are usually a combination of software and supporting services rebranded for different businesses. They do this by adding a customer’s brand elements into the software or providing an unbranded platform. Read more. The post Top White Label SaaS Product Ideas first appeared on SaaS Metrics.

SaaS 52

SaaS Branding Metrics Software 52

SaaS Metrics

DECEMBER 29, 2021

Internet companies are determined to provide their customers with the best of the best so that they can buy their loyalty and make them their customers for the long term. Companies know if they won’t provide the customers with the best services, the customer won’t take the time to switch to another. Read more. The post Why Internet Companies are Investing So Much in After-Sales Service?

Investment 40

Investment Sales Metrics SaaS 40