SaaStr

APRIL 2, 2023

“I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” -Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSuccess.

Sales Hiring 255

Sales Hiring Scale Scaling Customer Success 255

Tom Tunguz

APRIL 2, 2023

Burn multiple measures the capital efficiency of a startup. Burn multiple calculated like this : net burn divided by net new ARR. Startup burn multiples have changed markedly in 2023. Companies with more efficient burn multiples between 1-2 plan to increase their net burn per new dollar of bookings by between 14-40%. In contrast, startups with higher operating expenses will reduce their burn multiple by 34-70%.

Startup 286

Startup Marketing Business 286

SaaStr

APRIL 2, 2023

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: It’s Now Year 2 of the Venture Downturn Clawbacks and Tracking-to-Cash: Two Sales Management Tools to Be Thoughtful With 8 Things That Are Just Harder in SaaS Now Tier 1 VC is Great.

Scale 223

Scale AWS Scaling Enterprise 223

Sparktoro

APRIL 2, 2023

Anyone can make it. Most of it is at least OK. Some of it’s pretty good. A few folks are already sharpening their skills at prompting AIs to generate increasingly high-quality material.

Artificial Intelligence 139

Artificial Intelligence AI Data Marketing 139

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CloudKettle

APRIL 2, 2023

An Introduction to Data Normalization Congratulations! Your organization is growing. Currently all of your Contact and Sales information has been living in one or more spreadsheets. This has worked up until now, but record keeping and reporting is becoming more and more of a time sink as you wade through hundreds or thousands of records. […] The post Getting Your Data Ready to Migrate appeared first on CloudKettle.

Data 105

Data Sales 105

TurnKey Labs

APRIL 2, 2023

What’s in a name? It turns out a lot. “Outsourcing” is often confused with and/or used as an interchangeable term for “Offshoring.” But they are very different animals. Outsourcing refers to software development for short-term projects, in which an outsourcing agency rents you a team of developers for a limited period of time.

Outsourced Development 52

Outsourced Development Software Development Development Software 52

All that Saas

APRIL 2, 2023

This content is password protected. To view it please enter your password below: Password: The post Protected: ManageEngine ServiceDesk Plus Review appeared first on All That SaaS.

SaaS 40

SaaS 40

SmartKarrot

APRIL 2, 2023

Rethinking culture and expectations To keep pace with the progressive shift in organizational values, people friendly companies around the world are rethinking culture, expectations, and policies to be able to align with the requirements of the new age workforce. The way people work and the expectations they have of their employers are evolving. A lot has changed in the working ethos and environment in the current corporate set up and this has resulted in the need to not just make changes that s

Customer Success 10

Customer Success Development Communication Technology 10