Tue.Apr 25, 2023

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What is User Onboarding UX? And Why it Is So Important

Inturact

As a founder or product owner of a B2B SaaS product, you may think that copy and messaging are the most crucial aspects of user onboarding. While messaging is certainly essential, the user experience (UX) of onboarding is equally important.

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The Top Bootstrapped SaaS Companies Ever: Atlassian, Mailchimp and Qualtrics

SaaStr

Dear SaaStr: What is the most inspiring bootstrapped SaaS out there? Atlassian is worth $40B today, pretty darn impressive. The founders owned 78% at IPO. Very impressive. The combo? Utterly epic pic.twitter.com/oN5vm3y4Ii — Jason Be Kind Lemkin  (@jasonlk) April 19, 2023 In SaaS, I nominate 3 for The Best Bootstrappers Ever. First, Atlassian.

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Microsoft's Billion Dollar AI Business

Tom Tunguz

I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. Yesterday, Microsoft & Google announced earnings. Amazon, Cloudflare, & Mongo announce later this week. Google Cloud Platform (GCP) & Microsoft Azure had strong quarters with about 28% annual revenue growth each.

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Secrets to Scaling a Company in Hypergrowth Mode with Celonis President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona (Video)

SaaStr

While many of the companies on SaaStr are based in North America and then expand to Europe and APAC, we’re seeing more and more expansion going the other way. Celonis started 12 years ago in Germany and recently began its move into the U.S. market. This has resulted in amazing hypergrowth. In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Schools look to ban ChatGPT, students use it anyway

IT World

School districts throughout the US and abroad have banned chatbot use on their networks and devices over fears students will use generative AI tech to hand in unauthentic and potentially plagiarized work. Universities and their professors are also wringing their hands about how to deal with artificial intelligence such as ChatGPT that students can use to write papers or generate exam answers.

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More Trending

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Amazon, Facebook, Twitter on EU list of companies facing DSA content rules

IT World

The EU Commission has announced 19 large online platforms and search engines that will face new content moderation rules under the Digital Services Act. The legislation, passed last year, introduced a specific regime for Very Large Online Platforms (VLOPs) and Very Large Online Search Engines (VLOSEs), all of which have more than 45 million users in the EU.

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How Stablecoins & ERC-20 Tokens Are an Efficient Mover of Money Across Borders

BitPay

Stablecoins help bridge the gap between fiat currency and crypto. Businesses can quickly move money without crypto’s usual price volatility, while still conducting secure, low-cost financial transactions without centralized intermediaries like governments or banks. Ahead we’ll take a closer look at what makes stablecoins a leading option for cross-border crypto payments.

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UK to spend $124 million on task force for secure AI

IT World

The UK government has announced it will provide £100 million (US$124 million) in initial funding for a Foundation Model Taskforce, set up to support the development of secure and reliable AI models that can be used in industries such as healthcare and education. Foundation models are AI systems that have been trained on massive unlabeled data sets. They underpin large language models — like OpenAI’s GPT-4 and Google’s PaLM — for generative AI applications like ChatGPT , and can be used for a wid

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Crypto Payroll Explained: Benefits of Paying Your Staff in Crypto + How to Get Started

BitPay

Cryptocurrency is well established as an investable asset and global payments method, but its long-term value proposition to businesses goes far beyond these use cases. As the digital assets landscape evolves, companies of all sizes are integrating cryptocurrency into their business models to make key processes like employee payroll faster, cheaper and more efficient.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Another Microsoft 365 outage affects search functionality in services

IT World

Microsoft is trying to come up with short- and long-term fixes after users were unable to use the search functionality in multiple Microsoft 365 services, the company said in a Tweet on Monday. “We’re investigating an issue where users may be unable to use the search functionality in multiple Microsoft 365 services,” Microsoft said in a tweet. The service was yet to be fully restored on Tuesday.

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Building Loyalty with Customers Through Crypto Rewards and Rebates

BitPay

In recent years, cryptocurrency has gained popularity as an investment opportunity and alternative payment method. Now, businesses are exploring new ways to integrate digital assets into their business models. One such way is offering customer rebates and rewards in the form of cryptocurrency like Bitcoin (BTC) and Ethereum (ETH) without ever buying or holding crypto.

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Apple wins ‘resounding victory’ against Epic Games

IT World

In its ongoing fight with Epic Games over the future of the App Store , Apple has won the latest round. The Appeals Court decision likely means the company will have to make some changes, though it may hold off making others for the time being. An Epic fail Epic launched litigation against Apple in 2020 after its Fortnite game was ejected from the App Store for breaking the rules by offering access to Epic’s own payment systems.

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ETH and ERC-20 Stablecoin Payouts are Here!

BitPay

We’re excited to announce that BitPay now supports Etheruem and ERC-20 Stablecoin payments for our payroll and payouts solution, BitPay Send. Organizations can now pay out in supported ERC-20 tokens including: Ethereum (ETH), Shiba Inu Coin (SHIB), ApeCoin (APE), Polygon on the Ethereum network (MATIC_e), Dai (DAI), USD Coin (USDC), Wrapped Bitcoin (WBTC), Pax Dollar (USDP), Gemini Dollar (GUSD) and Euro Coin (EUROC).

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to preview and deploy Windows 10 and 11 updates

IT World

Once upon a time, making a choice about how you updated Windows was easy: Let Microsoft decide. The company had a release cycle, and you went along for the ride. Those days seem so quaint now. Today there are multiple “channels” to choose from, with complicated nomenclature. Should you opt for the Windows Insider Dev Channel? Should you update Windows 10 and 11 as soon as new versions are released to the General Availability Channel?

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Surviving the Slump: How Experimentation can help Businesses Navigate Economic Uncertainty

Chargebee

In early 2001, a struggling computer company decided to launch a digital music player to break into new markets. With just five months left for the official launch, the team worked all seven days of the week.

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Three Essential Phases for Transforming Workflows and Process Builders to Flows

CloudKettle

With Spring ‘23 in full swing and Summer ‘23 around the corner, it’s time to go with the flow and get serious about transforming your workflow rules and process builders into flows. Notice how we used the word transforming instead of migrating? A transformation approach acknowledges that the goal isn’t simply to “copy and paste” […] The post Three Essential Phases for Transforming Workflows and Process Builders to Flows appeared first on CloudKettle.

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Email User Onboarding - 7 Tips to Get More Conversions

Inturact

When onboarding a new user for any product, one of the primary ways of doing so is with email onboarding. Your email onboarding process gives you the opportunity to connect directly with your user and help them understand how your product can be used to help them achieve their goals.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What Is Cross Selling: Definition, Examples, and Ultimate Guide

CloseSaaS

Cross-selling is selling complementary products to your existing customers. Here’s how your sales team can leverage this strategy to increase sales for your SaaS business.

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SaaSholic at Brazil at Silicon Valley – Day 2

SaaSHolic

In the spirit of sharing the knowledge that was shared with us at Brazil at Silicon Valley, we will be sharing summaries of our takeaway notes. We hope you enjoy them as much as we enjoyed the original talks! — Technology Trends and The Importance of Bold Leadership Vinod Khosla , Julio Vasconcellos TL;DR: – Entrepreneurship is key to driving human progress and innovation, requiring individuals to take bold risks, embrace failure, and persist through challenges. – Entrepreneurs

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Apr 25 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Englewood, CO, United States (Remote) Organization: WOW! Internet, Cable & Phone As a Vice President of Customer Success, you’ll by using customer journey mapping and creating standardised interventions for each stage of the trip, define and optimise the customer lifetime. Create client segments, choose preferred treatment trajectories, and maintain optimised investment strategies.