Outlook on the web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services as Microsoft said it was looking for short-term and long-term solutions. Credit: IB Photography / Shutterstock Microsoft is trying to come up with short- and long-term fixes after users were unable to use the search functionality in multiple Microsoft 365 services, the company said in a Tweet on Monday. “We’re investigating an issue where users may be unable to use the search functionality in multiple Microsoft 365 services,” Microsoft said in a tweet. The service was yet to be fully restored on Tuesday. Outlook on the web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services. In a subsequent tweet, Microsoft said it has developed a fix to address the issue and was validating it internally before deploying. “We’re exploring if an ECS configuration change may provide quicker relief,” the company said. Microsoft was posting regular updates about the issue on its Microsoft 365 Status handle on Twitter. On Tuesday morning, Microsoft confirmed that the search functionality had been restored for certain users. “We’ve confirmed that search availability has been returned back to the service for some tenants. We are continuing to implement our changes to fully restore availability, “ Microsoft said in a Tweet. The company is yet to clarify the cause of the issue and the specific regions affected by the incident. Series of outages for Microsoft The latest outage is the fourth such service disruption faced by Microsoft this year. Each of the outages so far has involved at least some of the Microsoft 365 services. Last week, users were unable to access Microsoft 365 web applications and Teams. Microsoft said it investigated the errors within the caching infrastructure and high CPU utilization on components that process backend navigation feature APIs. The services were subsequently restored. In February, Microsoft suffered a global outage due to which users were unable to access emails on Outlook or use the collaboration suite Teams. In January, Microsoft had to investigate a global outage affecting products and services including Microsoft Exchange Online, SharePoint Online, and OneDrive for Business along with Teams and Outlook. Two hours into the outage, Microsoft said it was rolling back a network change that they believed was causing the outage. Related content opinion GenAI is to data visibility what absolute zero is to a hot summer day Given the plethora of privacy rules already in place in Europe, how are companies with shiny, new, not-understood genAI tools supposed to comply? (Hint: they can’t.) By Evan Schuman May 06, 2024 6 mins Data Privacy GDPR Generative AI news How many jobs are available in technology in the US? Tech unemployment was down slightly in April, but AI hiring was up — way up. And job listings showed more signs of a shift in recruiting practices with a growing emphasis on skill-based hiring. By Lucas Mearian May 06, 2024 160 mins Remote Work Salaries Financial Services Industry news With its new iPad, Apple's Empire strikes back Apple is preparing to introduce new iPad Pro and iPad Air models as it seeks to regain momentum in the tablet market. By Jonny Evans May 06, 2024 5 mins iPad Apple Tablets opinion Can AI tools help reduce Zoom fatigue? When it comes to meetings, whether in person or on video, can anything make them better? Yes, but it’s not the technology. By Steven Vaughan-Nichols May 06, 2024 5 mins Augmented Reality Generative AI Zoom Video Communications Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe