User Pilot

MARCH 30, 2025

Frequent app crashes: Technical glitches or slow load times disrupt the user journey. Personalize each experience at scale To keep users engaged, tweak their experience based on their actions, job titles, subscription plans, or other relevant attributes. If users experience performance issues, they’re less likely to return.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

User Pilot

FEBRUARY 25, 2025

But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge.

Underperforming Technical Team 88

Underperforming Technical Team Technical Review Onboarding Churn 88

Neil Patel

MAY 30, 2025

It probably doesn’t have anything to do with your technology, your quality, or even your sales team. Sales Cycle : On average, B2B sales cycles last 379 days from initial research to final decision due to the size of the purchase and the potential impact of the decision. I’ll let you in on a secret.

Social Media 71

Social Media Marketing Technical Review AI Search 71

User Pilot

MARCH 23, 2025

App engagement refers to how users interact with your mobile app, beyond just downloading it. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. User sentiment : Analyze app reviews on app stores or third-party review sites like G2 and Capterra.

Mobile 59

Mobile Underperforming Technical Team Engagement Metrics 59

User Pilot

MAY 30, 2025

Some common vanity metrics include app downloads, page views, and social media followers, depending on your mobile marketing strategy and business model. Subscriptions? You’re hunting for the psychological journey leading to payment. Think about it: If you had to add an in-app survey , youd need tech help.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

User Pilot

APRIL 16, 2025

A mobile app conversion rate (CVR) tracks the percentage of your app's users who took a desired action, such as: Downloading your app. Upgrading a subscription ( converting to a higher plan ). Optimize app store presence Your app's app store listing directly impacts its visibility and eventual app downloads.

Payment Solutions 66

Payment Solutions Payment Methods Strategy Mobile 66

User Pilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. 9 out of the 10 biggest mobile app download markets are non-English speaking, and these countries generated 88% of the Google Play app downloads in 2024.

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Subscription Flow

MAY 27, 2024

Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place. Apple Pay is a secure and private payment option for all Apple users. What is Apple Pay?

Payment Features 105

Payment Features Payment Methods Merchant Services Payment Solutions 105

FastSpring

JANUARY 31, 2023

FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

SaaStr

NOVEMBER 1, 2019

Here is our countdown to our top ten most downloaded podcasts of all time. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. How did David make his way into the world of SaaS? #2:

Technical Review 204

Technical Review Development Team Review Software Review Scale 204

Neil Patel

FEBRUARY 15, 2021

Beacon technology has completely revolutionized both business and marketing. As one Business.com article put it, with “Retail going digital and digital media coming to retail,” this technology is completely changing the marketing game. The key to the versatility of this location-based mobile technology lies in its size and function.

Technical Review 145

Technical Review Technology Software Review Mobile 145

FastSpring

JANUARY 9, 2023

Since our expertise is in providing MoR services to SaaS companies, we’ll start with an in-depth review of our solution, FastSpring. FastSpring: International Payment Solution for SaaS. Paddle: Payment Infrastructure Platform. Square: Popular Payment Platform for Startups. Adyen: Robust Financial Technology Platform.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

FastSpring

SEPTEMBER 12, 2024

For Japan and Korea, they’re mature markets known for their advanced technology adoption and high consumer expectations, while Australia and New Zealand serve a stable, well -developed markets with a strong digital penetration. and to be able to maintain a stable payment channel, that is where FastSpring can provide critical support.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

Subscription Flow

MAY 27, 2024

Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place. Apple Pay is a secure and private payment option for all Apple users. What is Apple Pay?

Payment Features 52

Payment Features Payment Methods Merchant Services Payment Solutions 52

Neil Patel

SEPTEMBER 2, 2020

Make sure the software you choose offers a mobile app so you can manage payments, invoices, and cash flow on the go. It may not seem like an important feature now, but you never know when (and where) you need to access your accounts or send an invoice. Billing and invoicing. Client management. Integrations.

Payment Solutions 145

Payment Solutions Software Review Software Payment Methods 145

FastSpring

OCTOBER 13, 2023

If all of that sounds really complicated to you, it is — that’s the appeal of a payment services provider that can handle all of that for you. Merchant of Record A merchant of record (MoR) includes the services of a payment services provider, but much more — it becomes the entity technically selling the product.

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Neil Patel

SEPTEMBER 9, 2020

So to help you out, I reviewed seven of the best options in the industry, depending on your current situation. 1 – Wix Review — The best for flexibility and customization. 2 – Shopify Review — The best all-in-one ecommerce platform. 3 – BigCommerce Review — The best for medium to large stores.

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Baremetrics

NOVEMBER 4, 2020

A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. First, they choose a plan and a payment method.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Neil Patel

FEBRUARY 27, 2021

WP Rocket offers three subscription plans: Single – $49 annually for one website Plus – $99 annually for three websites Infinite – $249 annually for unlimited websites. Swift Performance offers three subscription plans: Single – $39.99 There are four subscription options: Freemium Bronze – $49.99 per year for unlimited sites. #3

Technical Review 145

Technical Review Software Review Systems Review Web Developers 145

Neil Patel

SEPTEMBER 25, 2020

These go above and beyond basic spreadsheets and PDF downloads. This is largely due to the custom nature and different modules required to run smoothly. In most cases, they will need a proper installation by someone with technical expertise. So if your business doesn’t have a dedicated IT team, make sure you review your SLA.

Payment Solutions 107

Payment Solutions Software Review Software Technical Review 107

Stax

NOVEMBER 6, 2023

There are five types of mobile payments small businesses can offer: NFC (near-field communications) payments, QR code payments, billing and invoicing apps, MST payments, and SMS payments. At the moment, contactless payments are more-or-less the safest mobile payment method—both for customers and businesses.

Merchant Services 88

Merchant Services Payment Methods Mobile Payments Payment Services 88

FastSpring

NOVEMBER 18, 2020

For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. For example, it offers a reduced 15% commission rate in the case of longer-lasting subscriptions. ” -Apple court filing.

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

Neil Patel

FEBRUARY 3, 2021

Even if you’re new to things, you can always fall back on the 24/7 Shopify support to help you with the technical stuff. If you prefer a more hands-on solution and have the general technical know-how, I’d recommend checking out WooCommerce , for sure. A Review of the Best Ecommerce Platforms. Shopify Losses.

Payment Methods 142

Payment Methods Payments Payment Solutions Payment Services 142

Neil Patel

NOVEMBER 19, 2021

Examples of actions you might want your visitors to take include: signing up for a newsletter downloading a free product demo scheduling a call subscribing to a newsletter using a discount code. UGC can be anything, such as: product reviews videos images or graphics audio articles or posts. Offer a Free Trial or Download.

Social Media 145

Social Media B2C Software Review Merchant Services 145

Neil Patel

JANUARY 4, 2021

Some of the most crucial features, and the ones I used when compiling this review include: Task Creation. Additionally, you should be able to quickly sort the job by your preferred criteria, such as by task, due date, department, or resource. You can assign tasks complete with a to-do checklist, estimate task times, and set due dates.

Payment Solutions 144

Payment Solutions Software Review Software Management 144

Incredo

OCTOBER 8, 2019

But you should offer something valuable so that visitors become a lead and then a customer: demo version of your software, free trial, downloadable resources. Your users may not be familiar with a technical vocabulary and have difficulty in figuring out what is data export or integration (seems trivial but that’s real).

Acquisition 148

Acquisition Strategy Technical Review SaaS 148

Neil Patel

FEBRUARY 8, 2021

A Review of The Best Website Builders. We reviewed dozens of website builders and narrowed them down to the four best options. Though Squarespace did not make the Best Website Builders list, it is still very popular and, as you’ll see in this review, has some great qualities. Marketing Tools Included. All-in-One.

Software Review 138

Software Review Technical Review Systems Review Underperforming Technical Team 138

Neil Patel

FEBRUARY 25, 2021

The plugin covers the basic local business directories as well as employee, member, restaurant, medical, tour and travel, hotel, software review sites, and book review site directories. If recurring subscriptions aren’t your thing, GeoDirectory offers single four, six, and 12-month plans. Rating and Review System.

Payment Methods 139

Payment Methods Systems Review Software Review Technical Review 139

Payrix

APRIL 3, 2024

This blog post will shed light on the risks associated with adding payments to your software, and ultimately, help you determine what payment model makes the most sense for your unique vertical and business strategy. Plus, a team of dedicated payments experts will be at your disposal to ensure success.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. The company generates a lot of media buzz, mainly due to the involvement of its big-name investor Elon Musk. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

User Pilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. Search Engine Optimization Tools that help with optimizing content, keyword research , and technical aspects.

Technical Review 105

Technical Review Social Media Software Review AI Search 105

SaaStr

JULY 25, 2021

The reason I contemplated doing it because I really want to be involved in cutting edge technology and work with smart people. And the third thing is what is it about the product or the business model that they’re basically contemplating that gives them a very defendable technology advantage? Dev Ittycheria : Yes.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

Intercom, Inc.

JULY 2, 2019

Otherwise, you may end up adding sales tools to your team’s tech stack that don’t really solve the issue at hand, or you’ll have a hard time proving a positive ROI on the changes you’ve made. You can create new subscriptions, upgrade existing ones or just review billing details, all while you’re chatting. Salesforce.

Scale 192

Scale Sales Technical Review Payment Features 192

Neil Patel

MARCH 8, 2021

It’s an entry-level tool with an intuitive drag-and-drop editor so you can churn out a website in minutes without much technical know-how. A Review of The Best Website Builders. Using this in-depth review of the top four website builders , you’ll be able to zero in on the best platform that will set up your website for future success.

Payment Methods 141

Payment Methods Payment Solutions Payment Services Payments 141

Incredo

OCTOBER 8, 2019

But you should offer something valuable so that visitors become a lead and then a customer: demo version of your software, free trial, downloadable resources. Your users may not be familiar with a technical vocabulary and have difficulty in figuring out what is data export or integration (seems trivial but that’s real).

Acquisition 134

Acquisition Strategy Technical Review SaaS 134