Chart Mogul

JUNE 23, 2022

If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. If you’re finding yourselves thinking “I’m not sure if we can 100% trust our metrics” — happy to get you set up with ChartMogul for comparison & data audit.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

Kellblog

JANUARY 30, 2021

The ongoing rise of devops. I loved Manav’s vision for securing the set of cloud-based data services that we can collectively call the “data cloud.” Will there still be 12-legged sales calls? So it went with New York and financial services, it will go with Silicon Valley and tech. Sometimes, more.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

SaaStr

JUNE 27, 2019

The second is adoption of DevOps practices, and the third is a focus on a digital customer experience. We ingest more than 2 billion events and metrics per minute as we’re providing observability to our customers about what’s going on in their application and infrastructure environments. We operate at great scale.

Scale 180

Scale Enterprise Scaling Sales Hiring 180

CustomerSuccessBox

FEBRUARY 28, 2022

Which is the key customer retention metrics to track?- Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. Sales pitch exists even for freemium tools. It targets SMBs and self-service businesses.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Neil Patel

DECEMBER 24, 2020

Most of these services capture webpage availability, average web page load time, and web page functionality, among other performance indicators. Consider also that the Google algorithm ranks websites by load speed, among other metrics. How To Choose The Best Website Monitoring Service For You. Uptime Monitoring.

DevOps as a Service 145

DevOps as a Service Software Review GCP(Google Cloud Platform) Systems Review 145

SaaStr

APRIL 16, 2020

It was really a cross-functional effort with sales and marketing and product and a growth team that’s responsible for all our digital and web presence. So more than ever, companies need our services. That’s been the best sales motion, or the biggest sales motion that we’ve experienced as a company.

Scale 189

Scale Underperforming Technical Team Leadership Branding 189

Intercom, Inc.

APRIL 6, 2022

Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018. “We’ve Coda: Brian Lederman, Head of Sales, Support, and Success.

Scale 230

Scale Scaling DevOps as a Service Communication 230

BetterCloud

JANUARY 9, 2019

People really took to the gamified nature of it, especially the sales department. We’d then do a phishing campaign, collect metrics, and present on our findings. We need engineering teams to code fixes, or Platform Services to modify infrastructure, or IT to enable security features. Weekly check-ins.

Underperforming Technical Team 40

Underperforming Technical Team Software Review DevOps as a Service Scale 40

Sales Hacker

JANUARY 13, 2021

These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. This approach works well when the licensee is required to host but prefers to outsource the DevOps. Customization.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

User Pilot

JULY 17, 2023

Customer feedback software is the platform or tool that lets you collect and analyze insights on customer sentiment and feedback about your product and service. Enterprise: You can negotiate with the sales team for a custom plan at an affordable price. You can contact the sales team and customize your plan per your needs.

Software Review 19

Software Review Software AI Search AI 19

SaaStr

NOVEMBER 1, 2019

Why are metrics so important? How do good founders respond to questions on not achieving sales targets? #2: 3: Godfather of Sales John Barrow on How To React When a Lead Goes Dark. About the episode: John Barrows is essentially the Godfather of Sales. Why does Steve believe that ARR is not the leading metric?

Technical Review 151

Technical Review Development Team Review Scale Software Review 151

SaaStr

FEBRUARY 21, 2020

David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. In Today’s Episode We Discuss: * How David made his way into the world of SaaS at the age of 22. * How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps?

Scale 199

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 199

Baremetrics

FEBRUARY 19, 2018

Proper expense categorization improves your visibility into your company’s spending while enabling more accurate metrics and forecasting. As a result, we typically spend the first couple of weeks with a new startup helping their bookkeeper to re-categorize their expenses before we can even begin forecasting or calculating metrics.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

OpenView Labs

JUNE 8, 2021

The complexities are analogous to making the leap from on-prem to SaaS; it requires changes in go-to-market strategy, financial planning, sales processes, compensation models, and much more. Product behavior: Analyzed product usage over time across customers, including a mix of different usage metrics. The catalyst.

Pricing 52

Pricing Software Review Scale DevOps as a Service 52

OpenView Labs

JULY 15, 2020

For example, our sales cycle at JumpCloud is around 65 days, but one of my colleagues might observe a sales cycle closer to 90 days because she’s taking an average versus a median. JumpCloud is a Directory-as-a-Service® that securely manages and connects users to their systems, applications, files and networks.

Scale 64

Scale Data Outsourcing Services DevOps as a Service 64

Intercom, Inc.

MARCH 29, 2022

It’s increasingly becoming the backbone of all customer communications throughout the customer journey; across sales, marketing, and support. Oh no, it’s a sales issue. It’s actually a sales issue. Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT at Atlassian: Thanks, Paul. It’s a mess.

Scale 118

Scale Banking Technical Review Software Review 118