Remove Development Remove Education Remove Leadership Remove Marketplace as a Service
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Six Reasons You Should NOT Create a Category

SaaStr

Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. Customers Are Initially Interested in Education, Not Your Product. Not Everyone Will Get It Right Away.

Scale 108
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Product Drive 2023 – How to Build Products Users Love

User Pilot

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. Join us to learn from top experts and companies.

Scale 103
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Summary of New York Tech Week 2023 (Itaú BBA, BTG, BofA)

SaaSHolic

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Corporations have a huge responsibility in providing workforce development opportunities for their employees.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2019

ChurnZero

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.

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How Customer Success can get a bigger piece of the budget pie with Jeff Heckler

ChurnZero

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. My job is to help, to educate, and to level up everyone across my org: new hires, folks right out of university, interns, individuals who haven’t had exposure to Customer Success, and my C-suite.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177
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SaaS in Africa: 10 Things We Learned From Scaling to 1M Users (Video + Transcript)

SaaStr

This is giving rise to this phenomenon called leapfrogging, whereby African countries are circumventing the normal pathway of economic development and jumping straight to the latest thing. So you can see how technology’s starting to play a very important role in development of Africa. Here developers are dime a dozen.

Scale 159