SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. What would be your definition?

Payments 149

Payments Merchant Services Payment Solutions Payment Services 149

How To Buy Saas

DECEMBER 20, 2024

So let us first understand the unique factors that affect SaaS accounting: Revenue Recognition: SaaS revenue depends on the subscription model, and the recurring nature of the income stream can create complexities in revenue recognition compared to traditional businesses.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 129

Payments Scale Scaling Revenue 129

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 192

Payments SaaS Payments Banking Underperforming Technical Team 192

User Pilot

NOVEMBER 27, 2023

Tracking revenue on a spreadsheet is easy, but understanding the underlying factors influencing revenue growth rate is a different ball game. As you read on, you will learn: How to properly define revenue growth. Related metrics that impact your revenue and how to use the insights to turn your product into a growth engine.

Payments 105

Payments Revenue Payment Features SaaS Payments 105

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

User Pilot

AUGUST 31, 2023

The purpose of customer acquisition is to expand and make more revenue. The purpose of customer acquisition is to help companies expand and make more revenue. New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. Book a demo now to learn more.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. Revenue stream: This is a single source of revenue for a company.

Payments 102

Payments SaaS Payments Revenue Payment Solutions 102

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Services 98

Payment Services SaaS Payments Payments Metrics 98

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. These businesses usually consist of 2 to 3 people, and companies are taking bets on their products that aren’t even fully realized yet. The platform is free, private, and has no middlemen.

Technical Review 145

Technical Review Payment Methods Acquisition Development Team Review 145

ProfitWell

JANUARY 17, 2020

Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. That’s why we’ve put together the platforms, tools, and strategies you need to make subscriptions work for your company. It’s one of the truest forms of monetized relationships.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

FastSpring

APRIL 26, 2022

And in part three, we’ll conclude with a set of definitions you can use when talking about churn with others — and some additional resources. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. “It’s If you prefer, you can use this ??

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Baremetrics

JUNE 4, 2021

Baremetrics monitors 26 metrics, and on top of that offers 8 data boosting features so you can get more out of your metrics. If you want to see these metrics in action, you should sign up for the Baremetrics free trial. Definitely check it out. It assumes that nothing will change over the next year.

Metrics 98

Metrics Payments SaaS Payments Payment Services 98

OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. Almost all revenue is from new contracts.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Unbounce

JANUARY 6, 2025

Despite what you may be hearing through the grapevine, the marketing conversion funnel is most definitely still alive and well When its built right, that is. In your account creation funnel, this could be where you collect an email address or it could be where you ask for payment info, depending on your approach.

Sales Funnel 111

Sales Funnel Payment Methods SaaS Payments Payment Services 111

SaaStr

MARCH 31, 2022

And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors. So the ability to do flexible payment plans, financing, retire that pre-committed spend has been a really significant a way for us to accelerate and amplify our transactions.

Scale 258

Scale Marketplace as a Service Cloud SaaS Payments 258

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Teams are drowning in the wrong usage metrics while missing important behavioral data signals.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

Neil Patel

JANUARY 24, 2023

There are very real, specific metrics that show you how well your content is performing. There are also vanity metrics out there that can be more distracting than worthwhile. That’s why in this content marketing guide , I’m going to give you the most valuable content marketing metrics for evaluating the performance of your content.

Content Marketing 131

Content Marketing Metrics Payment Methods Marketing 131

SaaStr

AUGUST 7, 2020

A few of the leading companies in the Cloud 100 list, as put together by Forbes, of leading enterprise software companies are in industry verticals and just on the Salesforce platform, the three most valuable companies built on the platform were industry-vertical companies, including nCino, Vlocity, and Veeva. How did you manage that?

Payment Solutions 187

Payment Solutions Pricing Payments Payment Services 187

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. The platform currently serves over 20 million active merchant accounts globally, and is a proven solution trusted by entrepreneurs for over twenty years. But for SaaS businesses, PayPal lacks the analytics and reporting features they need to support sustainable growth.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Intercom, Inc.

MAY 3, 2018

If a process doesn’t stick, don’t hesitate to move from it. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Rohini: Definitely.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. AB Testing.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

User Pilot

JANUARY 26, 2023

Thankfully, there are metrics you can use to expand your field of view and estimate how loyal your customers are. Loyal customers will return to your brand, make repeat purchases and continue to choose your business over competitors. There are ten metrics you can use to measure customer loyalty.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

Intercom, Inc.

OCTOBER 12, 2021

It’s a terrible experience that can seriously erode customer trust in a business – and eventually lead to churn. For example, our research shows that support teams that use chatbots are 60% more likely to report a definite improvement in resolution times and are 30% more likely to report a definite increase in customer satisfaction.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

Neil Patel

DECEMBER 13, 2020

Document Engagement Metrics. I find these metrics ultra-valuable. There’s definitely a reason more and more document management solutions are adding these features. There’s definitely a reason more and more document management solutions are adding these features. eSignature and Payment Gateway. Document Creation.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Neil Patel

DECEMBER 23, 2020

These zero-dollar-per-month platforms are packed with great features. How will the free CRM software fit within your current business processes? That question fits right into my thoughts about integrations, so to speak. My point is that CRMs deliver more value when they integrate with the tools you are already using.

Payment Solutions 143

Payment Solutions Software Review Software Payments 143

Intercom, Inc.

DECEMBER 15, 2020

Richard Hall is the Director of Support Operations at Zapier , the platform built to democratize automation and eliminate manual “busy work” by enabling teams to integrate web applications and build smoother workflows. Understanding the customer. Building a health score to measure success.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118

Baremetrics

DECEMBER 1, 2021

At the Shopify Unite 2021 event, Shopify announced a drastic reduction of their revenue share. Since August 1st, 2021, Shopify has eliminated its revenue share on the first 1,000,000 USD of revenue earned by Shopify Partners. How does Shopify calculate app store revenue? Track growth metrics for your Shopify Partners app.

Payments 105

Payments Payment Solutions Revenue Payment Methods 105

Sales Hacker

FEBRUARY 2, 2021

Organizational Buy-In: Key stakeholders understand the impact for their business and the decision process, economic buyer, and champion are aligned on how our solution benefits their org. Sales reporting involves the use of sales metrics to give more information on every aspect of your sales cycle as you monitor performance.

Sales Hiring 111

Sales Hiring Payment Services Sales Strategy 111

User Pilot

FEBRUARY 21, 2023

There are four metrics to measure user adoption: user activation rate , feature adoption rate , product stickiness , and net promoter score (NPS). Product stickiness metric Product stickiness refers to the tendency of users to keep returning to your app because it’s engaging and valuable to them. It measures repeat usage.

SaaS Payments 97

SaaS Payments Strategy SaaS Payment Solutions 97

Neil Patel

JULY 12, 2021

But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. lets you send targeted messages to your customers that you can craft based on how they interact with your business. Use Customer.io to Automate Timely Emails.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

Baremetrics

FEBRUARY 11, 2022

Shopify Checkout is Shopify’s native payment gateway. Shopify Checkout supports both sides of a transaction: customers submit an order request, input payment details and select a shipping option, and merchants choose to accept or query the order through a centralized system. Start a free trial. The numbers are staggering.

Payment Methods 98

Payment Methods Merchant Services Payment Services Payment Solutions 98

SaaStr

JUNE 13, 2019

That’s net of churn, how many customers have I lost, and the revenue associated with it, and the customers within that cohort that have actually expanded, or grown their spend with me? All kinds of different activity metrics. It might be IT versus the line of business owner. Activity qualification. Take a look at that.

Scale 252

Scale Sales Hiring SMB Payment Services 252

FastSpring

MAY 30, 2019

Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. With such a big push for subscriptions, it’s important that your digital business has a firm understanding of SaaS metrics.

Payments 73

Payments Finance Subscription Payment Features 73

Baremetrics

APRIL 25, 2021

RESULTS Within just one month of using Baremetrics, Cancel Timeshare has saved hours of manual entry, recovered over $680 in failed payments, and supported their customer service goals. Their team uses Baremetrics to keep track of important business metrics like MRR , stay on top of failed payments, and organize customer information.

Payments 98

Payments Payment Services Payment Solutions Payment Methods 98

User Pilot

FEBRUARY 21, 2023

There are four metrics to measure user adoption: user activation rate , feature adoption rate , product stickiness , and net promoter score (NPS). Product stickiness metric Product stickiness refers to the tendency of users to keep returning to your app because it’s engaging and valuable to them. It measures repeat usage.

SaaS Payments 91

SaaS Payments Strategy SaaS Payment Solutions 91