SaaStr

FEBRUARY 22, 2019

Nick Mehta is the CEO @ Gainsight, the #1 customer success platform for corporate services, turning your customers into your best growth engine. To date Gainsight have raised over $156m from some of the world’s best VCs in the form of Lightspeed, Bessemer, Insight Venture Partners, Battery Ventures and Salesforce Ventures.

Sales Hiring 117

Sales Hiring Customer Success Scale Sales Recruiting 117

SaaStr

APRIL 10, 2020

How does Bhavin think about the role of customer success today? Why does Bhavin believe that customer success and product should be in one org? How does Bhavin think about the interplay of marketing and customer success? Is marketing moving closer and closer to customer success with their content?

Machine Learning 179

Machine Learning Artificial Intelligence Systems Review AI Search 179

SaaStr

MAY 31, 2019

Below, we’ve shared the full transcript of Harry’s interview with Parker Conrad. Harry Stebbings: But to the show today- and I’ve wanted to interview this individual for a very long time. We went out to raise a series B round in January of 2009, which was the absolute worst time to raise a round of venture capital funding.

VP of Engineering 130

VP of Engineering Sales Hiring Scale Systems Review 130

Intercom, Inc.

SEPTEMBER 8, 2021

When Maggie’s in an interview process, she likes to dive deep not only into the candidate’s proudest wins and the moments they went above and beyond, but also their mistakes and losses: “During my interview process, one of the biggest telling signs for when I pass on a candidate is probing into why a deal was lost.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. I’ll say that.

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Scale 95

SaaStr

JULY 12, 2022

If it’s helpful to you, it’s got everything from how to build the sales com plan to how to think about hiring a VP marketing and how to hire a customer success thing. Customers, you’re thinking about that all the time, how do I get my deal size up? I just raised that venture capital. They upgrade.

Sales Hiring 264

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 264

SaaStr

FEBRUARY 21, 2020

How does marketing and customer success intertwine to be successful? Below, we’ve shared the full transcript of Harry’s interview with David Skok or you can jump to the transcript of Jason’s interview with Ed. What kind of customer success processes do you need? Why is 12 months so crucial?

Scale 187

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 187

SaaSHolic

FEBRUARY 23, 2022

Marc is active on twitter , and you can find tons of interviews with him online. Byron Deeter Byron is a Partner at Bessemer Venture Partners , one of the leading venture capital firms in the SaaS industry. Expert on customer success, retention and growth, he’s the founder of Sixteen Ventures.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

SaaSHolic

FEBRUARY 6, 2023

Marc is active on twitter , and you can find tons of interviews with him online. Byron Deeter Byron is a Partner at Bessemer Venture Partners , one of the leading venture capital firms in the SaaS industry. Expert on customer success, retention and growth, he’s the founder of Sixteen Ventures.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

Sales Hacker

DECEMBER 20, 2018

With more than three decades of outstanding sales credentials, author and speaker Andy Paul interviews other sales luminaries like Jill Konrath and Tim Sanders to share insights on marketing, coaching, sales automation , new research, personal development and other exciting subjects. . Bowery Capital Startup Sales Podcast.

Scale 111

Scale Underperforming Technical Team Sales Social Media 111

Chart Mogul

SEPTEMBER 15, 2023

How to Raise Venture Capital with Poor Customer Retention by Mark Roberge, Stage 2 Capital However, if a startup’s customer retention is off the mark, even significantly, they can still position the company as an attractive investment. But many employees are afraid to ask for a simple explanation.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

JUNE 7, 2019

239: Amit Bendov is the Founder and CEO @ Gong.io, the startup that provides you with powerful visibility into your customer conversations with conversation intelligence. To date, Amit has raised $68m in funding for Gong from the likes of Norwest, Battery Ventures, Cisco Investments, and Wing Venture Capital, just to name a few.

Outsourced Development 130

Outsourced Development Outsourcing Services Sales Hiring Scale 130

Sales Hacker

JANUARY 21, 2020

We’ve got an interview with Angus Davis. After graduating from high school in ’95 or ’96, he moved out to Mountain View to work at Netscape, the first massive modern internet success story with Marc Andreessen. Now, without further ado, let’s listen to this interview with Angus Davis.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Sales Hacker

JANUARY 19, 2021

It’s a lot of fun, perhaps the most fun I’ve ever had in an interview … perhaps. So, half part of the business does the consulting, sets up and understands what the customer’s challenges are, and the other half does the fulfillment in order to help them achieve the goals that they want. We’ve got two.

Sales Hiring 63

Sales Hiring Scale Technical Advisors Travel 63

SaaStr

APRIL 7, 2022

I am a partner at Accel, the Global Venture Capital Fund, and I’m very happy to be here with one of these mythical creatures that people were talking about earlier. We actually think it’s about where the customers are when it comes to our sales and customer success and then where our product development center should be.

Sales Hiring 260

Sales Hiring Scale Sales Recruiting Outsourcing Services 260