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Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time? Here are five quick takeaways: Management and leadership aren’t one and the same.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Below, we’ve shared the transcript of Harry’s interview with Sam. Harry Stebbings. Sam Taylor.

Scale 174
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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

However, given her CS background, Gabby never envisioned herself becoming a CEO, as she explained during her keynote session, “ The new ‘C’ in CEO ” at ChurnZero’s Customer Success Leadership Summit, BIG RYG. More and more people are hiring leaders, not for past experience, but for capability and capacity.

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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Below, we’ve shared the transcript of Harry’s interview with Bob. Harry Stebbings.

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Katie Burke on company culture: building a better work culture

ProfitWell

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

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SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well?

Scale 171