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10+ Ways A Venture Financing Can Implode Post-Term Sheet

SaaStr

A stock option plan that is too small, without back-up or consultation. Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. Financials and metrics that aren’t quite accurate. Confusing (intentionally) quarterly with monthly metrics.

Finance 278
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JFrog IPO: Lessons For Entrepreneurs

SaaStr

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. One of the first things that stood out at the time was JFrog’s highly efficient financial metrics. JFrog offered 11.6 In other words, they got first-hand experience of the pains of software development.

New CTO 203
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The New Economics Of Customer Success: Showcasing The ROI Of Customer Success To Your CFO

Valuize Consulting

You Just Need An Effective Customer Success Metric To Prove It. In contrast, newer functions like Customer Success don’t have a standard set of metrics that can be used to easily showcase the ROI. NDR Efficiency: The New Customer Success Economics. Customer Success Is A Growth Engine. What are your CSM ratios?

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. What’s their new CAC Payback Time? New Gross Margins? While not a GAAP-metric, it’s widely adopted and understood (examples here , here and here ).

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These 36 RevOps Leaders Have Something (Great) to Say

Sales Hacker

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. Ask him about how to start a Salesforce consultancy.).

Scale 100
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Laura Klein on improving chemistry in product teams

Intercom, Inc.

I am the Vice President of Product at Business Talent Group, where we help find really good freelance jobs for high-end consultants at very large companies. I imagine when you’re working with companies like those that you’ve consulted with over the years, you end up repeating many ideas over and over. Laura: Exactly.

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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!