FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 133

Payments Payment Services Merchant Services Payment Methods 133

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Stripe payments make up 98.5 Google and Apple payments make up 2.5%

Merchant Services 80

Merchant Services Payment Services Payment Features Payments 80

Baremetrics

JANUARY 18, 2022

There are now an estimated 213 million registered companies globally, each competing with one another on the basis of service, customer care, and pricing. Price is one of the largest determining factors for consumers in terms of which products and services they buy. How to Develop a Great Price Localization Strategy 1.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

Sales Hacker

MARCH 29, 2021

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. In addition, businesses are continuing to rely on agencies, consultancies, and distributors to refer, sell, and implement products.

Payments 101

Payments SaaS Payments Payment Solutions Payment Services 101

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 96

Outsourced Development Payment Services Payment Solutions Retention 96

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Tom Tunguz

FEBRUARY 10, 2016

As the fundraising environment changes, some SaaS companies will look to reach cash flow break even on their existing reserves. But there are three other ways to become profitable that limit reductions in force, enable the company to continue to grow with greater efficiency and increase the value of the company in the process.

SaaS Payments 120

SaaS Payments Sales Recruiting Sales Hiring Payment Services 120

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. Table of Contents.

Payment Methods 138

Payment Methods Payment Services Merchant Services Payment Solutions 138

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. This is giving rise to this phenomenon called leapfrogging, whereby African countries are circumventing the normal pathway of economic development and jumping straight to the latest thing. Here developers are dime a dozen.

Scale 167

Scale Sales Recruiting Scaling SaaS Payments 167

FastSpring

JANUARY 26, 2024

Product teams can better improve and develop products when customer success has helped identify what customers need. We really do touch every organization in the business, which consists of product and engineering, services, sales, marketing, product, and people,” he explains. “So What was the first thing you bought online?

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Baremetrics

MAY 7, 2019

Others maintain that bootstrapping can also include other self-funding options, which could also include personal savings, loans, credit cards, and income from a job, consulting, or extraneous product. The great thing about SaaS is that it’s a very cheap business to start. John Doherty of Credo.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

User Pilot

APRIL 7, 2022

How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics stands for user experience data and it’s all about gathering and interpreting data about user’s behavior on a website or in-app by tracking actions like: moves of a cursor(mouse) within web pages. What does the term UX analytics stand for?

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Integration platforms are ubiquitous in SaaS.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? Pauline : Yeah, so I work at OpenClassrooms, which is a European leader in online education.

Sales Hiring 156

Sales Hiring Payment Methods Payment Solutions Marketing 156

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” But he explains that what happens on the website is such a small and early part of the entire customer relationship.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

ChurnZero

JANUARY 4, 2019

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Audacix

MAY 27, 2022

If you're the process of selecting your web application penetration testing vendor and if you don't know how or why to make a final decision - your're not alone. How will their penetration testing services actually help you (beyond a 50-page penetration test report)? How to build a culture of security within your SaaS development team?

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

User Pilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. What types of questions should SaaS include, and why? Filled in after a sales call, but before the first customer payment. The value to your SaaS in surveying users like this is as follows: 1. What is an onboarding survey?

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

SmartKarrot

AUGUST 11, 2021

The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. You need to put in countless hours of research and development, relentless marketing campaigns, and tireless sales effort to earn a paying customer. And nearly 60% switch companies based on poor customer service.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

Stax

NOVEMBER 6, 2023

As the world increasingly moves online, it is essential to safeguard the information being stored and transferred over networks. There are various methods of enforcing data security, such as data masking, encryption, authentication, and data tokenization. Today, data is as important as currency and should be safeguarded as such.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Baremetrics

AUGUST 5, 2021

This is especially the case in the SaaS world. Gartner found that 70 percent of customer service employees hope to have work-from-home options in the post-pandemic world. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

OPEXEngine

MAY 4, 2021

Coming up through the public accounting or consulting ranks, by contrast, practically sells itself, because it tells potential employers you’ve mastered the technical aspects of accounting from a best-practices standpoint. Hopefully it will be communicated during the interview process. ” Many leadership paths. .

Payment Services 52

Payment Services Finance Communication Strategy 52

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

ChurnZero

JANUARY 4, 2019

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. The majority of our expenses in 2017 were related to software and development infrastructure required to build the product. Let’s get right into it starting with how much we’ve spent on the business. 2017 2018 Total.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 139

Payment Services Payment Methods Merchant Services Payment Features 139

How To Buy Saas

MARCH 12, 2021

Ecommerce, however, has understandably seen more aggressive change than most. SaaS technologies have powered this change to ecommerce, starting with who can sell, and then developing how. Continue reading to learn what the top three SaaS technologies are that have reshaped ecommerce.

Payment Methods 59

Payment Methods SaaS Payments Payment Solutions Technology 59

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 200

Payment Methods Merchant Services Scale Payments 200

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Sales Stack Graveyard.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93