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User Research: What Is It and How to Do It in SaaS

User Pilot

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. Book a demo to discuss your needs with our team and get tailored solutions. What is user research?

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

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How Dopple Is Defining an Emerging Market

FastSpring

Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. And he wanted in.

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Building Consumer Grade Enterprise Products with Invision, Box, Google Maps and Crunchbase (Video + Transcript)

SaaStr

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

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Louis Rosenfeld on how UX design can close the gaps between people

Intercom, Inc.

As the publisher and founder of Rosenfeld Media , he works with authors and speakers to try to make sense of the user experience and how it can make the world a better place. We will work with you over months iteratively to develop that idea. It’s easy to feel pessimistic, given the scale, the complexity, the misinformation.

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Top Open Ended Questions Examples for User Research in SaaS

User Pilot

TL;DR Open-ended questions are essential in SaaS user research for eliciting detailed insights into user experiences, preferences, and challenges, enabling businesses to tailor their products and services more effectively to user needs. Ready to transform your dialogues into discovery-driven conversations?

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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How have you altered and developed as a CEO do you think?