User Pilot

APRIL 23, 2021

That’s because retention and activation , not acquisition, are the main drivers of profitability in the SaaS world. You’re not going to recoup all that investment with just one round of monthly payments per customer. Provide a help center in-app 3. Provide a help center in-app. How to calculate churn rate 1.

Churn 52

Churn SaaS Payments Payment Solutions Social Media 52

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The product should include product tours, interactive walkthroughs, and in-application (In-App) tutorials.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? Whether you’re looking to build a custom app without writing a single line of code, optimize user onboarding, gain deep insights into user behavior, or automate your marketing efforts, we’ve got you covered.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

User Pilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Intercom, Inc.

DECEMBER 21, 2021

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. After hearing Hubert describe Productboard as a system for making better decisions, we asked him what other areas does he apply that systematic thinking.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

MAY 9, 2024

In this article, we’ll go over the key features of Amplitude, weigh its pros and cons, and present compelling alternatives that may be better solutions for your business needs. Amplitude comes with the following features : In-app events, cohorts & audiences, experimentation, and pathfinder. Let’s dive right in!

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

FastSpring

NOVEMBER 9, 2023

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Attempting to initiate partial refunds in the platform with these payment methods will result in an error. Visit our Support page. Tax refunds.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

SaaStr

NOVEMBER 7, 2019

We have a whole range of events organized on our platforms pretty much around the world. Giving anyone the ability to create and organize events seamlessly. We started Eventbrite with mostly a tool for event organizers to be able to sell tickets very quickly. Romain Huet : Yeah, we started as a set of API’s.

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

User Pilot

MAY 12, 2024

It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. Additionally, LouAssist helps product teams collect feedback from their users by adding surveys within in-app experiences or creating NPS surveys to measure loyalty/advocacy.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

TL;DR User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your users’ desires, concerns, and challenges.It Which specific aspects of your website or app frustrate them? You need not set up custom events.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. You need not set up custom events. Also, you can track events retroactively.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

Totango

DECEMBER 10, 2019

When you make customer retention for B2B business models a priority, you’ll not only save money on acquisition costs; you’ll also unlock the growth potential of your existing customer base. Let’s explore why customer retention for B2B is so important and how you can make it happen. How to Increase Customer Retention for B2B Companies

Retention 64

Retention B2B Enterprise Payment Services 64

User Pilot

NOVEMBER 28, 2023

It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

OCTOBER 30, 2023

This helps to understand how different segments act in-app, identify friction and drop-off points, and make data-driven decisions. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It particularly helps with retention. Let’s dive in!

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Product Fruits is a platform designed to help you tackle issues related to software adoption.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Product Fruits is a platform designed to help you tackle issues related to software adoption.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. You can access this raw data on your Heap dashboard and label the most relevant events. In-depth analysis on Heap.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

NOVEMBER 24, 2023

These events are carefully tracked, organized, and made easily accessible. Through Userpilot’s no/low-code event tracking, you can identify trends in your user base across different payment plans. This lets you personalize in-app flows that eliminate friction points and enhance overall user experience. Enterprise.

Payments 104

Payments Revenue Payment Solutions Scale 104

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Let’s get started!

Payment Services 52

Payment Services SaaS Payments Software Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. so you can offer personalized experiences.

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. There you have it.

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

SaaStr

JUNE 13, 2019

We invest from the very earliest stages to the latest stages of software and consumer companies and we’re based in California. Our second topic, benchmarks around retention. Logo retention. Logo retention is, starting last year, how many customers did I have, and from that cohort this year, how many have I retained?

Scale 199

Scale SMB Sales Hiring Payment Services 199

How To Buy Saas

APRIL 1, 2024

They also work on customer retention, content curation, data analysis, and reporting to design robust marketing campaigns. They have a team of experts who constantly monitor these reports and then provide data-driven solutions to curate better campaigns and get better results.

Payments 52

Payments Payment Services Marketing Business 52

User Pilot

NOVEMBER 4, 2020

That is – a low-fi structural diagram setting out where each control and functional element of your app will sit relative to everything else. Balsamiq offers a web version and a downloadable desktop app. Adobe XD has no such limitations, being a core part of the Adobe software suite. Wireframing. Source: xd.adobe.com.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I’ve learned a lot about just the financial system at scale. Bill Clerico : We, I think are going after super exciting part of the market, which is software companies trying to embed payments.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

SaaStr

NOVEMBER 22, 2019

Listen to the start of the episode for a promo code to our upcoming events! Why does Travis believe net retention must always be the guiding North Star? Travis Bryant: So I was in services at a software company and then had this pivot point to go either into product management or into sales and sales engineering.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

User Pilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. So you need to find the tool that works for your unique goals and needs.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98