SaaStr

NOVEMBER 28, 2019

And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. And then I think the other one was a bit harder because we made a transition from perpetual to subscription, which kind of screws up all your metrics. We opened a small sales office in Wework.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 192

Sales Hiring Sales Recruiting Scale Technical Advisors 192

SaaStr

JANUARY 10, 2020

Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. What were the core mistakes that he made with RJ Metrics? Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Loving our podcast content?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. Want to see more content like this?

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale Sales 254

SmartKarrot

JUNE 15, 2021

You need to recruit the right people since they know the first-hand importance of being data driven. Most people from data-based companies are naturally oriented to embracing data. Build Data Analytics into Your Company Culture. It needs to be improved at a granular, cultural level. Measure Performance by Metrics.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

Upscope

JUNE 9, 2021

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. I thought I was the only one who feel this way.the anxiety, the metrics issue, feeling insufficient after training.I Metrics are mentioned often in the comments sections.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

Intercom, Inc.

APRIL 25, 2019

Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function. With 25-plus years of experience as a profit driver, Tara Bryant is a veteran at helping businesses iron out the kinks in their intricate revenue plans, from startups to Fortune 500 companies.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SaaStr

JANUARY 7, 2020

The first thing is, and this is a little crazy, but recruitment is incredibly overrated. How many people out here spend more than a third of your time recruiting? Tough Management Lesson #1. A lot of CEOs spend over half their time recruiting people. Tough Management Lesson #2. Okay, wow, that’s a lot.

Sales Recruiting 143

Sales Recruiting Sales Hiring Management Marketing 143

ProfitWell

OCTOBER 1, 2019

Chances are, that plan will fall short on actually retaining and recruiting top talent. On top of that, if you know anything about recruiting, you know that some of the most talented people are sitting at their desks today and are not thinking about your organization, and they are certainly not on your jobs page.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

NOVEMBER 12, 2019

I started a software company in college to make it easy to update websites called Content Management Software Now, and I had this idea for Pardot, I wanted to make it easy for marketers to run campaigns online and measure their results. And he’s like, “David, I want to start a company. I sat down with Kyle at lunch.

Sales Recruiting 164

Sales Recruiting Scale Outsourcing Services Sales Hiring 164

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. And it was all about relationship building with our sales reps, which is a super useful tactic.

Scale 214

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 214

SaaStock

FEBRUARY 14, 2019

Today he is the man behind Predictable Revenue, the “Outbound Success Company.” The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

FEBRUARY 22, 2019

* Nick has previously said, “Burying customer success under sales does not work.” What should the optimal sales to customer success relationship look like? What does Nick mean when he says, “Product is to customer success what marketing is to sales.” Why does this have such a high rate of failure?

Sales Hiring 114

Sales Hiring Customer Success Scale Sales Recruiting 114

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? Sales is first and foremost around customer value creation, revenue is an outcome.

Scale 207

Scale Sales Hiring Revenue VP of Engineering 207

ProfitWell

OCTOBER 25, 2019

We’ve seen product-led growth leveraged by some of the most successful SaaS companies for years, but it’s only in recent months that the wider community has taken full notice of it—something we touched on in a recent episode of the show. Culture is made up of rituals, shared languages, symbols, and the principles.".

Sales Recruiting 40

Sales Recruiting Subscription Payment Features Company Culture 40

SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? How does Karl think about working with recruiters? He likes to say that he did such a poor job at that, that we quickly turned him to a second job, which was, “Hey, we didn’t have a sales organization at all at the time and should we? Do we need a sales org?”

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Before Sprout Social he was VP of Sales at Shoutlet, responsible for global direct and channel sales teams and developing and managing strategic relationships. What was the founding moment with Zylo?

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

SaaStr

AUGUST 30, 2019

For those that do not know, HelloSign is the company reimagining how you approach your most important business agreements with their award-winning e-Sign solution. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations.

Sales Hiring 132

Sales Hiring Scale Technical Advisors Underperforming Technical Team 132

SaaStr

JULY 29, 2020

I mean, we’re an engineering-driven company and that’s where we love and we celebrate it, but it is so hard to compare technology between one company and another, it’s way easier to compare business metrics. And today, of course, we have a recruiting team. And so those people need managers.

Sales Hiring 167

Sales Hiring Outsourcing Services Scale Sales Recruiting 167

SaaStr

MARCH 31, 2024

Some people think of Glassdoor as a vanity metric, Glassdoor has actually done a great amount of work showing that the economic returns of folks with high Glassdoor ratings are actually higher than those with lower. Along with our marketing software, along with our sales software. And I sort of understand that.

Part-Time CTO 252

Part-Time CTO CTO Hire CTO Coach CTO 252