Remove AWS Remove Company Culture Remove Metrics Remove Sales Recruiting
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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine.

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

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Starting Up In A Downturn with Cloudflare COO and Co-Founder Michelle Zatelyn (Video + Transcript)

SaaStr

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” So, and I wish someone had kind of come up to me in the face and told me really directly, “Michelle, at some point you got to think about the business metrics.

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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

” “I hated Katie at that company meeting, it was awful.” ” That all goes to our entire company on the Wiki, so you can download that file, you can read it yourself, you can look through it, you can actually raise on our company Wiki a disagreement about it. And I sort of understand that.