Scytale

JANUARY 31, 2024

While it may appear daunting, navigating this compliance doesn’t need to be a complex endeavor. We’ve formulated a straightforward SOC 2 requirements checklist to assist you in initiating your path towards SOC 2 compliance. The SOC 2 Bible Everything you need to know about compliance! DOWNLOAD THE WHITEPAPER 2.

compliance 52

compliance SaaS Underperforming Technical Team Healthcare 52

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

User Pilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. It offers a variety of advanced analytics capabilities tailored for SaaS businesses. Event tracking and qualitative data capture.

Technical Review 52

Technical Review Artificial Intelligence Software Review SaaS 52

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. By partnering with a trusted SaaS billing platform. In this guide, we’re going to cover what companies need to consider when choosing a SaaS billing platform—and how Stax Connect makes this process simple.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. What is a ‘privacy ecosystem’ and why it matters. Choose vendors/partners that you trust.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

SaaStr

JUNE 15, 2021

Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends from Sep 27-29 across 40+ open acres at the San Mateo County fairgrounds at the SF Bay Area. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. It’s pretty cool.

Scale 286

Scale Underperforming Technical Team Engineering Wireless 286

Audacix

NOVEMBER 14, 2023

Table Of Contents Security testing tools are crucial in software development lifecycles because they empower you and your software teams to shift left and help your developers proactively detect and mitigate security weaknesses which can be a security threat if left unattended. AWS, Azure or GCP.

Underperforming Technical Team 40

Underperforming Technical Team GCP(Google Cloud Platform) Mobile Cloud 40

ProfitWell

SEPTEMBER 24, 2019

Every SaaS company might be different—but almost every single one makes the same mistake that puts the company in jeopardy: it doesn't understand its pricing. Yet most SaaS companies don’t know what they’re worth to their customers or how best to communicate value. How is SaaS pricing different?

Pricing 64

Pricing SaaS Payments Strategy Payments 64

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Frontegg

SEPTEMBER 10, 2020

The first time I implemented a REST service was in order to upgrade an old proprietary communication protocol between our servers. And all that Jazz …or SaaS. Because most of you are not building a SaaS platform. Your product is amazing but SaaS is simply not your main business! The (technical) SaaS business.

SaaS 52

SaaS Underperforming Technical Team Enterprise readiness compliance 52

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * Why does Travis believe that SaaS has upended the economic model but not the engagement model? We made every month.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

DECEMBER 23, 2020

In Today’s Episode We Discuss: How Tamar made her way from Google and Amazon into the world of bottoms up SaaS with one of the leading companies of our generation, Slack. How does Tamar structure the customer development process? What channels can teams put in place to have this real-time dialogue with their customers?

VP of Engineering 237

VP of Engineering Software Review Technical Review Underperforming Technical Team 237

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Dare I say SaaS.

Scale 152

Scale Payment Services Payment Methods Scaling 152

User Pilot

JANUARY 20, 2024

Looking for an effective feature adoption tool and wondering if Userlane is the best option for your SaaS company? Userlane features for feature adoption Teams use Userlane to ditch the stress of manual onboarding. User-specific communication : User onboarding isn’t one-size-fits-all. Everyone’s needs are different.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

User Pilot

JANUARY 20, 2024

Looking for an effective digital adoption tool and wondering if Userlane is the best option for your SaaS company? Ways Userlane helps teams increase feature adoption: It layers on other software applications to provide employees with step-by-step on-screen support. Every business goal depends on how well users adopt your product.

Software Review 52

Software Review Technical Review Pricing Underperforming Technical Team 52

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Dare I say SaaS. Our team is in Room 111. They were self taught developers. But we provide a combination of APIs and software.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

User Pilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Software Review 52

Software Review Engagement Technical Review Systems Review 52

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. And so really it became a bad habit. What is that founding moment? * What have been some of the challenges?

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132

All that Saas

DECEMBER 24, 2021

Half-yearly business reviews to optimize cost and compliance. Customer Advisory Group for feature suggestions and direct facetime with the Product and Engineering teams with priority access to features and planned deployments. Compliance. Receipt Compliance. Single sign-on (SSO) with AD and Okta. In-app live chat support.

Software Review 52

Software Review Systems Review Technical Review Payment Services 52

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 94

Technical Review Development Team Review Underperforming Technical Team Systems Review 94

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Blueprints for a SaaS Sales Organization. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in! Chameleon is a product adoption platform.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. You have to continually take a pulse of your team and how they’re feeling. Justin Bedecarre: So, it truly has to be employee-led and it emphasizes choice. And so, once we’re given that choice, what do we actually decide?

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

User Pilot

MAY 17, 2024

There are multiple reviews on websites like G2 citing slow resolution times, high success manager turnover, and an overall lack of technical assistance from the Whatfix team. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. These features come in handy for marketing, product, and sales teams alike.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Use your voice, communicate your goals often and don’t lose alone!

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. While its reporting capabilities may be limited, it offers effective communication channels for businesses. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

JUNE 27, 2023

While its reporting capabilities may be limited, it offers effective communication channels for businesses. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. HelpScout for user feedback There is a better tool for your SaaS than HelpScout!

Software Review 52

Software Review SaaS Onboarding Technical Review 52

User Pilot

MAY 26, 2024

Uncover weak spots of your product and bottlenecks that disturb the customer journey. Userlane for customer feedback Userlane enables teams to collect user feedback and enhance product experiences through basic survey functionality. Cons of Userlane As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Underperforming Technical Team Onboarding Systems Review 52

User Pilot

MARCH 29, 2023

Its analytics are better-developed than Userflow, but all its plans are more expensive. Its target customers are small and medium-sized SaaS companies. Just like us, they struggle to pinpoint any major weaknesses of the product. Its lowest Startup pricing plan is competitively priced but the Pro is not so anymore.

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

User Pilot

MARCH 16, 2024

TL;DR Let’s explore how Appcues, and WalkMe compare when it comes to enabling SaaS no-code growth. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Let’s dive in!

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

MAY 26, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. Uncover weak spots of your product and bottlenecks that disturb the customer journey. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. You’re on a budget.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

User Pilot

APRIL 21, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Get a Userpilot demo and drive your product growth code-free.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52