Remove Churn Remove Investment Remove SaaS Payments
article thumbnail

ServiceTitan: Benchmarking the S1 Data

Clouded Judgement

The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions. ” The trades consist of the collection of field service activities required to install, maintain, and service the infrastructure and systems of residences and commercial buildings.

article thumbnail

Dear SaaStr: What is RevOps Responsible For in a B2B Company?

SaaStr

Managing revenue operations (RevOps) in a SaaS company is all about aligning sales, marketing, and customer success to drive growth efficiently. Build a single source of truth for all revenue-related metrics—pipeline, churn, CAC, LTV, NRR, etc. Focus on Net Revenue Retention (NRR) NRR is the most important metric in SaaS.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaS Platform Explainer: Definition, Examples, and How to Grow in the Software as a Service Industry

Stax

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?

article thumbnail

5 Interesting Learnings from ServiceTitan at $840,000,000 in ARR

SaaStr

It’s the vertical SaaS rocketship: $840m ARR Still growing a stunning 29% (!) Theyve built a true operating system for the tradeshandling everything from CRM to payments to field service management. This breadth of functionality ensures customers are deeply embedded in the platform, making churn almost impossible.

article thumbnail

Dear SaaStr: Can You Ever Get Past 100% NRR If You Sell Just to SMBs?

SaaStr

SMBs churn at the highest rate, often as high as 3% a month for the lowest end of SMB / prosumer. Bill.com, for example, added payments as a feature and saw their NRR shoot up to 110%, and later to 121%. You don’t have to abandon SMBs, but adding a layer of larger customers can offset churn.

article thumbnail

Webinar Recap | Scaling Payments: Strategies to Attach and Amplify Processing Volume

Stax

In today’s competitive SaaS landscape, simply acquiring customers isn’t enough. The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base. Krahl highlighted the lucrative payment residual stream.

article thumbnail

Essential Guide to ISV Integrated Payments: Benefits and Best Practices

Stax

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?