Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”.

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Before we go much further, let’s go deep into essential definitions and concepts in the world of subscription billing.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Totango

SEPTEMBER 10, 2019

To succeed as a subscription or recurring revenue enterprise, you need to adopt a customer-centered approach. Instead of focusing just on the acquisition of new business, you have to prioritize retaining and nurturing existing customers. Calculating Customer Lifetime Value. and Serving the Customer.

Customer Lifetime Value 72

Customer Lifetime Value Onboarding Education Software Review 72

User Pilot

SEPTEMBER 19, 2023

As your business grows and your focus shifts from acquiring new customers to retaining existing ones, churn prediction becomes an invaluable tool in your toolkit. Accurate churn prediction models help you improve the customer experience and prevent voluntary customer departures. What is churn prediction?

Churn 99

Churn Machine Learning Artificial Intelligence Data Analysis 99

CustomerSuccessBox

MARCH 7, 2022

Regardless of how big or small of a business you have, making the customers come back to purchase the product, again and again, is crucial to the businesses. The more they do, the higher is the customer lifetime value and in turn can guarantee an increase in the revenue, which you wouldn’t want to miss.

Customer Lifetime Value 52

Customer Lifetime Value Pricing Onboarding Engagement 52

Blulogix

JANUARY 24, 2024

Evaluating the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Subscription 52

Subscription Payment Features compliance Customer Lifetime Value 52

FastSpring

OCTOBER 27, 2021

We asked five SaaS and software companies what they did for existing customers around the holidays. In this piece, you’ll find successful strategies to reward customers, reduce churn, and increase their lifetime value. To combat those negative feelings, run specific promotions for current customers to reduce churn.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. What is Recurring Billing? How Does Recurring Billing Work?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet.

Churn 84

Churn SaaS Payments Payment Solutions Payments 84

Blulogix

JANUARY 24, 2024

How to Evaluate the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Part I: SaaS Churn Benchmarks.

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Benchmarks Churn Payments SaaS Payments 123

Baremetrics

FEBRUARY 15, 2021

Confused about customer churn vs. revenue churn? Churn means lost money or lost customers. These metrics help you understand two different things: Customer churn — the number of people you've lost. Revenue churn — the amount of revenue you've lost. Customer churn = customers lost.

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Churn Payments Revenue SaaS Payments 105

User Pilot

NOVEMBER 27, 2023

Wondering how churn rate vs retention rate are different? Other important metrics related to churn and retention efforts. Ways to analyze churn and improve retention rates based on the data. The churn rate refers to the percentage of customers discontinuing their subscriptions during a given time period.

Churn 79

Churn Retention Benchmarks Customer Lifetime Value 79

ProfitWell

NOVEMBER 13, 2019

The good news is that the most important subscription KPIs are constant across SaaS businesses, whether you’re selling a timekeeping software or an accounting tool. Read on to find out what the top six subscription KPIs are, why you should be tracking them, and how. Why subscription companies need to track KPIs.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. Afterwards, we will then see how SubscriptionFlow can help you achieve all of that with the ease of its subscription renewal management capabilities.

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SaaS Payments Payment Features Payments Strategy 59

User Pilot

MAY 2, 2024

It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Customer feedback reveals areas for improvement and solutions to boost satisfaction. Why is customer retention important?

Retention 75

Retention Metrics Strategy Scale 75

ProfitWell

APRIL 2, 2020

If you take a moment to think about it, can you confidently tell somebody how many subscription services you're a member of? Even if you can list off every subscription service you're a die-hard fan of, you may eventually find yourself feeling dissatisfied on a mission to sign up for even more subscriptions.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

User Pilot

NOVEMBER 28, 2022

Churn is the enemy of product growth. A churned user means lost future revenue and a waste of the resources it took to acquire them. How do you lower your churn rate and make sure all your users stick around? In this article, we’ll show you: What customer churn is and why it matters. Let’s get started.

Churn 92

Churn Software Review SaaS User Experience 92

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. Increase the customer lifetime value.

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SaaS Payments Business SaaS Payment Solutions 79

Chart Mogul

MAY 15, 2020

Jonathan was also looking for a way to implement an analytics suite of tools that would allow SevenFifty to combine product engagement information they were already collecting in their customer relationship management (CRM) system with revenue data/subscription metrics living in ChartMogul.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

Jonathan was also looking for a way to implement an analytics suite of tools that would allow SevenFifty to combine product engagement information they were already collecting in their customer relationship management (CRM) system with revenue data/subscription metrics living in ChartMogul.

Payment Features 52

Payment Features Payments Engagement Subscription 52

FastSpring

JUNE 28, 2019

As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Keep reading to learn why your SaaS company should keep a close eye on your churn rate and see why focusing on customer retention is a viable strategy for long-term success.

Churn 69

Churn Payment Services SaaS Payments Payment Features 69

FastSpring

SEPTEMBER 17, 2019

Subscription-based businesses are awesome! All you have to do is get a customer to buy once, and then you get recurring revenue without even thinking about it. While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky.

Subscription 61

Subscription Payment Features SaaS Payments Payment Services 61

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. The recurring revenue growth platform provides users with valuable insights into subscription funnels and one-click analytics for Stripe. But ProfitWell does not benefit all SaaS companies.

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SaaS Payments Payment Services Payments Payment Solutions 93

User Pilot

OCTOBER 4, 2023

TL;DR Net MRR growth rate is the increase or decrease in monthly recurring revenue for SaaS or subscription-based companies. If you’re a subscription-based SaaS company, you will have recurring revenue streams you receive each month from customers who sign up for your product.

Metrics 88

Metrics Customer Lifetime Value Churn Retention 88

Blulogix

FEBRUARY 11, 2024

Are you looking to enhance customer lifetime value, penetrate new markets, or transition to a subscription-based model? Step 4: Design Your Monetization Model With your objectives and customer insights in hand, design a monetization model that aligns with them.

Payment Features 52

Payment Features Underperforming Technical Team Construction Customer Lifetime Value 52

User Pilot

AUGUST 9, 2023

Customer retention rate shows how many customers return to your product, whereas churn rate measures how often customers leave. Other important customer retention metrics are revenue churn rate, Net Promoter Score , repeat purchase rate, and customer lifetime value.

Retention 94

Retention Customer Lifetime Value Churn Metrics 94

CustomerSuccessBox

JUNE 17, 2022

How unfortunate is it to see a subscriber canceling their recurring payment! Analysis like, Conversion analysis Churn analysis Attribution analysis Retention analysis Segmentation Funnel analysis. Suggested Read : What role can Customer Success Manager play in product management? Why is it not easier to predict churn?

Churn 52

Churn SaaS Payments Underperforming Technical Team Payment Features 52

FastSpring

OCTOBER 13, 2020

Here’s why: It’s cheaper to get your existing customers to make repeat purchases than it is to get a new customer. In fact, getting a repeat customer can cost anywhere from five to 25 times less than finding a new customer. And here are our top tips to get your existing customers to buy more.

Retention 148

Retention Payment Features Payment Methods Payment Services 148

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. To help you make an informed decision, we’re exploring the subscriptions trends in today’s market.

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SaaS Payments Payment Methods Payments Payment Solutions 68

OPEXEngine

MARCH 8, 2022

SaaS firms, in particular, have revenue recognition, subscription billing, and SaaS and GAAP investor reporting needs that require specialized functionality in their financial management systems. Here are 4 reasons why your SaaS business needs a tech stack built for the subscription-based business model. Native general ledger.

Subscription 52

Subscription Payment Features Startup Scale 52

User Pilot

JULY 13, 2023

Conversion rate measures the percentage of users who take a desired action, such as converting from free trials to paying customers. Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship. The formula of Customer Lifetime Value (CLV).

Metrics 89

Metrics Customer Lifetime Value Benchmarks Churn 89

User Pilot

DECEMBER 19, 2023

TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn. These steps help further integrate your product into customer lives.

SaaS Payments 82

SaaS Payments Management Customer Lifetime Value SaaS 82

User Pilot

MARCH 14, 2024

You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Benefits of analyzing customer data: Understand customer behavior patterns. Increase customer lifetime value. Customer retention analytics. Churn rate.

Customer Lifetime Value 93

Customer Lifetime Value SaaS Underperforming Technical Team Retention 93

Chart Mogul

JULY 6, 2023

Churn, SaaS companies should avoid it like the plague. But is the term churn always bad? Say hello to negative churn, churn’s much more friendly sister metric. You won’t avoid negative churn, in fact, you should do everything in your power to achieve it. But is the term churn always bad?

Benchmarks 52

Benchmarks Churn SaaS Customer Lifetime Value 52

Baremetrics

JULY 22, 2021

This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. Recurring Payments Profile Report s are accessible to merchants or payment processing partners who have already integrated the Recurring Payments Product.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

SaaSOptics

FEBRUARY 13, 2022

Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. The main difference between accounting for a subscription vs. a traditional business is the method used.

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Payment Features Outsourced Development SaaS Software Review 105