Incredo

OCTOBER 17, 2019

common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage. We will share 8 ideas on how to increase your sales team’s productivity and help them close more deals. We will share 8 ideas on how to increase your sales team’s productivity and help them close more deals.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage 4. and finally figure out how much that SaaS sales salary should be. In the end, a bonus section is waiting for you! What are 5 common SaaS sales compensation models? We will write about: 1.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase. Persuasion Skills.

Sales Hiring 93

Sales Hiring Customer Success Sales Recruiting Technical Review 93

Baremetrics

SEPTEMBER 24, 2021

Another financial factor to examine is the amount of churn a business suffers every month as this reflects the company's capacity to develop and retain connections — or to lose them. It is ideal to have a low churn rate and a high MRR/ARR. Additionally, getting SaaS equity financing is much slower, often taking six months or more.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

OpenView Labs

NOVEMBER 30, 2021

The game has changed when it comes to recruiting. Hiring managers should prepare by putting together pitch materials (usually a 2-3 page deck) to give candidates a deeper look at your company and culture – beyond what’s on your website. Recommended resource: Let’s Stop Calling Churn a Customer Success problem.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. I was a local sales manager or regional manager.

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale Sales 254

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

ProfitWell

APRIL 15, 2019

Bullhorn Stacked with Recruiting Automation. Automated messaging system TextUs partners with Bullhorn and Herefish to make the recruiting process less laborious, while still providing a personal 1:1 experience. Using Live Chat to Fight Churn. Not All Churn Is Created Equal. 4/9: Balling on a Budget with the New York Mets.

Sales Recruiting 45

Sales Recruiting Marketplace as a Service Technical Review Subscription 45

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. And I have my sales team in France who’ve been through the great process.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. It needs to provide fair compensation to employees in customer-facing roles. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. Example Compensation Plans.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

SmartKarrot

JUNE 9, 2022

Ensure Customer Success and Asset Management teams are coordinated with respect to the communication of project and utility timelines with end-user customers; develop processes between teams to ensure seamless communication for the benefit of all the customers. Conduct customer health checks to identify risk and mitigate churn risk.

VP of Engineering 19

VP of Engineering Customer Success Sales Recruiting Sales Hiring 19

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 193

Part-Time VPE Scale Sales Recruiting Sales Hiring 193

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB.

Sales Recruiting 132

Sales Recruiting Sales Hiring Scale Sales 132

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

JULY 1, 2021

You can be like, “OK, our culture is we’re going to work super hard, and churn out a lot of features, and sell a lot of product.” I want to come be your VP of sales and, you’re going to meet me for the first time. Spencer : For me, the key things for a VP of sales is, “OK, tell me about your best reps.

VP of Engineering 252

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 252

SmartKarrot

APRIL 23, 2020

There are various other names for customer success manager being used in the industry like Customer Success Engineer, Sales Manager, Customer Success Specialist, others. We notice there is decent overlap with account management, sales and customer support. CSM and its Purpose. Access here.

Customer Success 10

Customer Success Sales Recruiting Management Scale 10

SaaStr

MARCH 1, 2019

How does Tom think about calculating churn when it comes to multi-year contracts? What were the commonalities of leading indicators of churn? Is it fair to always surmise that when serving SMB one will always have a higher rate of churn? What is the right way to conduct a churn analysis?

Scale 113

Scale SMB Sales Recruiting Sales Hiring 113

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. In a year like this, SMB is doing worse, with a lot more churn and startups going out of business. He ran from the term.

Sales Hiring 202

Sales Hiring AI SMB Scale 202

Totango

DECEMBER 13, 2022

But CS recruiting has its own special challenges as a nascent industry where job titles, reporting structures, and inter-departmental collaborations vary considerably from one company to the next. To make it easier, give recruiters more input on what CS is, the careers and paths to advancement it offers, and criteria for an ideal candidate.

Sales Hiring 95

Sales Hiring Sales Recruiting Scale Customer Success 95

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

MARCH 10, 2021

As a sales leader, you want your sales reps to be the best they can be. However, if 100% of your sales reps are hitting their quota every single quarter, it may not be cause for celebration. A healthy sales organization should aim for about 60% of reps hitting their quota.

Scale 95

Scale Sales Recruiting Compensation Sales 95

CustomerSuccessBox

JUNE 6, 2022

This question is certainly recruiters’ favorite one to throw at you out of curiosity to know what got you interested. being well versed with customer success tools Initiate cross-selling and up-selling conversations as an advisory sales pitch. How would you re-engage a customer who is about to churn and isn’t responding?

Interviewing 10

Interviewing Customer Success Sales Recruiting Compensation 10

Totango

JULY 19, 2021

This leads to greater customer success, which reduces churn and increases renewals. . It may be wise to look for applicants coming from diverse backgrounds, such as those with customer relations, sales or other service-orientated backgrounds. Churn Reduction. 1: Recruit the Right People. 3: Compensate Accordingly.

Customer Success 124

Customer Success Sales Recruiting Compensation Scale 124

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. What about the amazing sales leaders who aren’t well-known already? Most Dynamic Women Sales Leaders.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

SaaStr

FEBRUARY 21, 2020

* How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What have been his lessons on optimizing payback period for sales reps? How should founders think about sales rep compensation? How does David think about payback period on a per rep basis?

Scale 189

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 189

Kellblog

MARCH 13, 2020

In days of yore, chief revenue officer (CRO) was just a gussied-up title for VP of Sales. If someone was particularly good, particularly senior, or particularly hard to recruit you might call them CRO. Chief revenue officer meant chief sales officer meant VP of Sales. Frank, the head of Sales, had a $1B number.

VP of Engineering 98

VP of Engineering Customer Success Sales Recruiting Acquisition 98

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? It’s all about churn and retention. Because churn is a silent killer.

Scale 206

Scale Sales Hiring Revenue VP of Engineering 206

SaaStr

JANUARY 3, 2020

How does Tom think about calculating churn when it comes to multi-year contracts? What were the commonalities of leading indicators of churn? Is it fair to always surmise that when serving SMB one will always have a higher rate of churn? What is the right way to conduct a churn analysis?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

Sales Hacker

APRIL 30, 2018

To see what selling on steroids looks like, check out companies with the best sales enablement strategies. You’ll discover a lively place, with a lot of things — like revenue, productivity, and win rate s — going up, and a lot of things — like speed to revenue, sale cycle period, customer churn, and staff attrition rate — going down.

Sales Enablement 79

Sales Enablement Scale Sales Recruiting Sales Hiring 79

ProfitWell

OCTOBER 7, 2019

Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. Some noteworthy findings from the report: Business services and manufacturing industries experienced the lowest churn rates across all sectors, with 16.2%

Subscription 49

Subscription Payment Features Payments Payment Services 49

SaaStr

NOVEMBER 15, 2019

Does having an exec and sales team in one place and the rest of the team elsewhere work? When working in sales and marketing, where maybe the idea sharing and team collaboration elements are more central, do you find it still has such success? And then how we look at compensation. In my mind it’s a bit of an 80:20.

Education 107

Education Sales Hiring Technical Review Underperforming Technical Team 107