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Different Types of Logs in a SaaS Application

Frontegg

Scale — High. You should keep the logs for as long as you would want quick access to them for matters of traceability. Personas & Use Cases — Developers, for traceability. Business-wise, all your flows are described on these logs, so leakage could be devastating both to you and to your customer base.

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User Model: What SaaS platform builders need to know to prepare for growth, Part 1

CloudGeometry

First: SaaS is a business strategy, not a technology strategy. That makes for a vast landscape of pitfalls in the search for common ground between business and architecture. Part 1: User Model & Onboarding If you have a business model, you have put together ideas about users. Success in spite of these obstacles?

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

First, SaaS is a business strategy, not a technology strategy. The challenge is to build common ground between business and architecture so as to translate business assumptions into critical technical solution inputs. SaaS business metrics are not hard to find ; we won’t analyze them in-depth here.

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Apr 04 – Customer Success Jobs

SmartKarrot

To develop and enhance areas that have significant retention impact, you will work closely with the CS Ops Manager, CS Ops Analysts, CSMs, BT Team, Data Teams, and leadership throughout the business. Assisting in the scaling of the scale team, a CSM organisation function that uses a 1:many model, will be a major area of focus for this role.

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Product-led growth: AKA what you should be doing | ProfitWell

ProfitWell

Once the demo runs, customers will hopefully buy your full-scaled product. Revenue is an easily traceable number that will tell you what you need to know, like whether you made more or less than last year. By doing this, you can scale the price of the product directly with how much value the user is getting from the product.

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Apr 04 – Customer Success Jobs

SmartKarrot

To develop and enhance areas that have significant retention impact, you will work closely with the CS Ops Manager, CS Ops Analysts, CSMs, BT Team, Data Teams, and leadership throughout the business. Assisting in the scaling of the scale team, a CSM organisation function that uses a 1:many model, will be a major area of focus for this role.

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SaaStr Podcasts for the Week with Zoom and Menlo Ventures — September 20, 2019

SaaStr

Prior to their very successful IPO, Zoom raised funding from some of the best in the business including Sequoia, Emergence Capital, Horizons Ventures and 2 of my favourites in the form of Matt Ocko @ Data Collective and Dan Scheinman. Fitting your businesses’ product to the market. Missed the session? Harry Stebbings.

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