SaaStr

JULY 11, 2023

Here’s what to consider: Pain: The first thing every business should consider is the pain point. Does it hurt enough for buyers to switch to a new solution? So many teams are hiring SDR/BDR teams, and it’s really tough to make that work in SMB sales. Firstly, payment should be easy for customers. Mid-Market? Enterprise?

Sales Hiring 159

Sales Hiring SMB Sales Recruiting Payment Methods 159

SaaStr

DECEMBER 3, 2023

In particular: Hybrid SaaS with payments and fintech usually has far, far lower gross margins than pure software. See, e.g. Shopify, whose blended gross margins with payments even at its scale are still less than 50%. That’s great, and it enables their software. Often in the 40%-50% range, instead of 75%-80%.

SaaS Payments 202

SaaS Payments Metrics Payments SMB 202

SaaStr

FEBRUARY 17, 2021

They want a slick site that does more, from eCommerce to payments to marketing and more. And SMBs are back in SaaS. eCommerce and Business Tools Are Key Drivers to Accelerating Growth. To repeat … Wix’s ecommerce+ products, its business segment, is growing 60% at $200m ARR. But much lower in Payments.

Payment Methods 277

Payment Methods Payment Solutions Payments SMB 277

SaaStr

APRIL 23, 2021

Now they’ve scaled to $200m+ ARR growing 38% selling just to 100,000+ SMBs, solving a hard problem (i.e., automating the back office and payments and billing for SMBs), and doing it with 120%+ NRR. 121% NRR from SMBs — up from 110% at IPO. Making more and more money on each payment. Pretty impressive.

Payment Solutions 314

Payment Solutions Payments SaaS Payments Payment Services 314

Neil Patel

DECEMBER 8, 2020

They’re not using time tracking software. Or, they’re using a solution that doesn’t fit with their business. Because no one should suffer any longer, I’m going to share the top five time tracking software options on the market today. The Top 5 Options for Time Tracking Software. There is no third reason.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

wepay

AUGUST 5, 2020

A ton has happened this year around the world – it’s been a rollercoaster – especially for small businesses. For instance, we’ve seen grocery stores actually doing better compared to restaurants and event businesses that are really feeling the pain. . We also discussed the findings from our State of Small Business Payments 2020 survey.

Payment Methods 40

Payment Methods Payments Payment Solutions SMB 40

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. Alex: Let’s dive into your business models. You’ve both done a pretty darn good job at it.

Payments 102

Payments Forecasting Payment Services Payment Solutions 102

SaaStr

JANUARY 31, 2023

The SMB segment of Zoom has stopped growing, so going from ~0% growth to 7% growth actually might end up being huge. Merchant payments have become the bulk of not only its revenue, but importantly, have been growing twice as fast as SaaS revenues). So it doesn’t really change the health of your long-term business in most cases.

Pricing 241

Pricing Merchant Services Payment Solutions Payments 241

FastSpring

SEPTEMBER 16, 2022

Note: From global payment processing to global VAT and sales tax management, FastSpring is the easiest way to sell around the world. This includes internal data we pulled from 271 global SaaS and software sellers using FastSpring to process transactions last year. No matter what your business model, we meet you where you are.

Pricing 135

Pricing Payment Solutions Payment Services SaaS Payments 135

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. At this point, a business needs to look for an enterprise solution that can support its growth. At this point, a business needs to look for an enterprise solution that can support its growth. What is an enterprise CRM software?

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

Stax

NOVEMBER 20, 2023

Small Business Saturday, or SBS, is a much-anticipated shopping event that takes place between the Black Friday and Cyber Monday holiday shopping frenzy. This day benefits local businesses since it encourages 72% of shoppers to shop and dine at small, independently-owned retailers and restaurants—not only on SBS—but year-long.

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul is a business management platform for small businesses created in Brazil. We can’t wait to meet them.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. How you should think about building a sellable business. This leaves the sale of the business a lot more vulnerable to the market.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

SaaStr

JULY 20, 2022

While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. This is a challenge so many SMB businesses have that also have a services component and a hardware component. .” Many SMBs just prefer it. #4.

SaaS Payments 236

SaaS Payments Scale Payment Methods Payments 236

SaaStr

JULY 14, 2020

It may be the most successful SMB-focused app of our current generation. Small businesses and individuals often prefer to pay monthly, even at a significantly higher price (e.g., Bigger customers, though, find most monthly payments a huge accounting headache. You just make buying your app harder.

Pricing 223

Pricing Payment Solutions Scale SaaS Payments 223

User Pilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation tools allow you to segment customers based on shared characteristics such as their in-app behavior, or any other criteria such as the NPS score , completed milestones in the customer journey, etc.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

SaaStr

SEPTEMBER 26, 2019

What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. As soon as the economy went south, SMBs started to simply go bankrupt and/or shut down. And even before they did, panic set in in businesses with no cash reserves. functioned.

SaaS Payments 274

SaaS Payments Sales Hiring Scale SMB 274

SaaStr

JUNE 27, 2019

It may be the most successful SMB-focused app of our current generation. Small business and individuals often prefer to pay monthly, even at a significantly higher price (e.g., Bigger customers though find most monthly payments a huge accounting headache. Zoom does not play games. As It IPOs. often 20%+ higher).

Pricing 179

Pricing SaaS Payments Payment Solutions Payment Services 179

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Tom Tunguz

JULY 15, 2019

Applications are software used by business users. Platform includes products that help developers to build applications: payment gateways and low code platforms. Last, I bucketed the companies into price segments: SMB, Mid-Market and Enterprise, based on my estimates of their ACVs. And the data shows that.

Enterprise 193

Enterprise Payments Payment Solutions SMB 193

User Pilot

JULY 18, 2023

Tracking your customer churn rate will help you keep tabs on business growth. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. Track in-app customer behavior to identify at-risk customers. Offer self-serve support to remove friction.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. We knew if we wanted to keep our business growing, we needed to figure out why so many customers were leaving, and provide the value-add they need to stay. At 19.20%, we were dramatically off-base.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

SaaStr

SEPTEMBER 9, 2021

Bill.com has become an SMB powerhouse, with 120,000+ customers and a stunning $25B+ market cap. Bill.com had to develop a network that today has millions on vendors processing bills and payments on it. The payments / fintech side of Bill took a decade to come together. But the accountant channel is high volume, SMB play.

SaaS Payments 56

SaaS Payments Payments Payment Services Scale 56

Point Nine Land

OCTOBER 8, 2021

Welcome Graneet Since Pawel and Christoph’s investment in Clio (which provides legal firms best in class software to run their business and was Point Nine’s #1 investment (!!)), our vertical SaaS portfolio has only grown further. The long-term vision for Graneet is to build a mini ERP for small construction companies.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

Sales Hacker

AUGUST 7, 2020

VP Nokia Software, North America Sales. Orange Business Services. Manager, Business Development. People First Productivity Solutions. Executive Vice President & Group CEO – Verizon Business. VP New business – Sales leader. Team Lead, North America – Global Marketing Solutions.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

OPEXEngine

JANUARY 11, 2022

There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. Many times, a customer can just use a credit card to start using a vendor’s solution. they do not have to overprovision for “just in case” scenarios).

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

FastSpring

APRIL 4, 2024

Are you looking for a merchant of record that will partner with you to grow your business internationally? FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

Scale 147

Scale Sales Payment Methods Merchant Services 147

FastSpring

OCTOBER 18, 2018

The traditional software licensing model is outdated. And we’re seeing this reflected in the seismic shift in preferences on the part of both businesses and consumers to subscribe to services instead of outright buying access to products. How is your digital business keeping up? Introduce another revenue stream.

Payment Features 61

Payment Features Payment Services Subscription Payment Methods 61

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? Loving our podcast content?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Margin that is like software. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Chart Mogul

AUGUST 15, 2019

return on investment is returned, you have no further payment obligation and you have retained your equity ownership while growing. the loan) will be paid back and a return cap will be achieved over time (24-36 months) based on monthly payments delivered as a % of your cash revenue. Once the 1.5x 2 Main approaches to RBF.

Finance 85

Finance Payments Revenue Payment Solutions 85

Neil Patel

DECEMBER 28, 2020

It’s a good idea to set up a business security system before you need it. A lot of people see cost as a barrier to installing a reliable business security system. That used to be true, but today, there are tons of really affordable solutions. There are DIY wireless systems available for a song. That’s fine.

Payment Solutions 110

Payment Solutions Business Wireless Payment Methods 110

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session?

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

SaaStr

MARCH 31, 2022

And as a result of this large concentration of spend, these large cloud vendors have created cloud marketplaces that allow you to take that $158 million of committed spend and actually use it to procure startup solutions and other ISV solutions on their respective marketplaces. Rico Mallozzi: Yeah, I definitely agree.

Scale 194

Scale Marketplace as a Service Cloud SaaS Payments 194

Tom Tunguz

JUNE 26, 2013

I count seven major categories of innovation to date: Math Based Currencies/Payment Networks - Bitcoin might be the most well-known and best publicized math-based currency, but there are a handful of others in the market, like OpenCoin and LiteCoin. This is a boon to merchants whose payment fees shrank.

Merchant Services 100

Merchant Services Payments Point of Sale Startup 100

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. Business to Consumer (B2C). Enterprise. SMM SaaS Company Overview & Market Dynamics.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52