Andreessen Horowitz

APRIL 23, 2024

Alex: Let’s dive into your business models. Alex: The other side of the equation on customer acquisition is monetization. One of the criticisms of SMB software is that each customer can only provide so much revenue. For both of you, subscription is a smaller-to-no piece of the story.

Payments 103

Payments Forecasting Payment Services Payment Solutions 103

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. A single revenue model can have multiple revenue streams.

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Payments SaaS Payments Revenue Payment Solutions 102

Neil Patel

APRIL 9, 2021

OTT platforms were made popular by streaming services like Amazon Prime Video, Hulu, YouTube, and more. The other big difference is VOD can’t be live content, while OTT can, as VOD by definition can’t have a set schedule involved. As a result, you could monetize your brand faster and easier via VOD.

Payments 104

Payments Payment Methods Advertising Payment Services 104

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. What would be your definition?

Payments 122

Payments Merchant Services Payment Solutions Payment Services 122

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Barchi told us that his team’s definition of ROI depends on the use case.

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FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Payments 62

Payments Finance Subscription Payment Features 62

ProfitWell

NOVEMBER 5, 2019

An automatic subscription renewal charge for a subscription you’re no longer using or that you don't even remember signing up for. Even worse, you go to cancel your subscription, only to discover it's nearly impossible. What is a subscription renewal? Shipping the product to customers (for ecommerce subscriptions).

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. The Definitive Guide to Customer Success 2020. The Definition of Customer Success.

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Customer Success SaaS Payments Payment Solutions Payment Services 136

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Finance 66

Finance Subscription Payment Features Payments 66

FastSpring

MAY 5, 2020

We love to see when a seller finds a unique way to customize our full-service ecommerce platform to deliver a great experience to their customers. Over the past few years, the company has been successfully using Fastspring as a reseller platform. Flexible and Customizable Platform. What inspired you to partner with FastSpring?

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Payment Methods Payments Payment Solutions PayPal 81

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. The terms aren’t universally understood, nor are the implications of each on the financial model of a company, so the following is an effort to provide an overview.

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SaaS Payments Payment Solutions Subscription Payment Features 52

Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. Ask for credit card upfront!

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Payments Revenue VP of Engineering Payment Methods 70

ProfitWell

JANUARY 17, 2020

Nowadays, it seems like you can buy just about anything on a recurring monthly plan: razors, clothing, knick-knacks, candles, etc. Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. Entertainment subscriptions.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

ProfitWell

MAY 15, 2020

There are two other cloud service models to be aware of: PaaS and IaaS. PaaS stands for ‘platform as a service,’ providing developers with a complete environment for developing and deploying apps over the internet. Let’s get right into each direct benefit you’ll definitely appreciate once you transition to SaaS. Cheaper upfront.

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SaaS Payments Payment Services Payment Solutions Payments 75

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Do your research.

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SaaS Payments Payment Services Subscription Payment Features 61

FastSpring

SEPTEMBER 17, 2019

Subscription-based businesses are awesome! All you have to do is get a customer to buy once, and then you get recurring revenue without even thinking about it. While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky.

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Subscription Payment Features SaaS Payments Payment Services 62

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). MRR gives your company that forward looking measurement and predictive revenue to actually grow your business. What is a dunning process? Think about that.

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SaaS Payments Payment Services Payment Solutions Payments 105

OPEXEngine

MAY 18, 2021

SaaS Metric #1 – Annual Recurring Revenue (ARR). ARR is an essential subscription metric that identifies the recurring revenue expected on an annual basis from the subscriber base. ARR = (Overall subscription per year + recurring revenue from add-ons or upgrades) – revenue lost from cancellations.

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SaaS Payments Metrics Payments Payment Services 98

Baremetrics

APRIL 1, 2021

Managing performance metrics is crucial for SaaS and subscription businesses. This article compares two of the best platforms: Stripe vs. Baremetrics! For millions of subscription companies, Stripe has become the go-to tool for managing payments and subscribers. In this guide, we’ll break down the (friendly!)

SaaS Payments 59

SaaS Payments Payments Payment Services Metrics 59

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. It was maybe like a 4 or 5 person team.

Payment Solutions 107

Payment Solutions Payment Methods Payment Services Payments 107

Baremetrics

SEPTEMBER 24, 2021

Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Table of Contents. start free trial.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Because they want you to stay on their platform.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Incredo

OCTOBER 31, 2019

Because you think he will benefit from plan B even more and make a larger payment. For example, an email marketing tool can cross-sell its pop up tool as a way to collect email addresses. You may come up with definitions that consider offering additional products as a part of upsell strategy. Yeah, revenue.

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SaaS Payments Payments SaaS Payment Methods 159

CustomerSuccessBox

JUNE 17, 2022

How unfortunate is it to see a subscriber canceling their recurring payment! Nothing is definite in the future, even if it resembles the past. Unexpected developments can invalidate previous models and cause businesses to make terrible mistakes. Understand that every business model is different.

Churn 52

Churn SaaS Payments Underperforming Technical Team Payment Features 52

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

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SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. The industry dynamics of SMM SaaS companies pose a threat for these businesses that are not faced by B2C or Enterprise SaaS companies.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Baremetrics

MAY 7, 2019

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. Dictionaries and founders alike can’t agree on the definition of what it means to bootstrap a business. TinySeed , Earnest Capital , and Indie.vc Reilly Chase of HostiFi.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Incredo

NOVEMBER 1, 2019

We’ll introduce you the three main SaaS sales models and share some tips on how to choose and what challenges to expect. When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. Transactional sales model. Self-Service. Enterprise.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Baremetrics

OCTOBER 22, 2020

Let’s kick things off with a quick definition. Usage-based pricing is a SaaS pricing model where cost is based on consumption, charging customers on a “per-use” basis. Beyond customization, this structure highlights how usage-based pricing can help users plan and price out exactly what they need prior to payment.

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SaaS Payments Pricing Scale Payment Services 80

ProfitWell

JULY 8, 2020

These categories are also used by some states, so properly placing your business into one (or more) of the categories is the first step to determining the taxability of your business with regard to sales tax. Texas Texas requires SaaS businesses to collect sales tax. Audit-proof revenue recognition. Conclusion.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods SaaS 52

Chargify

APRIL 23, 2019

The “primary risk [during pre-startup] is the failure to design a business plan and strategy that will enable the company to become profitable as it makes sales and earns revenue. If you seem to be gaining traction, now would be a good time to solve the problem of recurring billing, which most SaaS business models rely on.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 163

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 163

SmartKarrot

JUNE 1, 2020

As the term goes, the subscription economy deals with the business of rendering subscriptions to the customers. All SaaS companies, including Netflix, Hotstar, or Spotify’s entire range of businesses rely on a subscription model. Subscription Economy Index and its Usage. And why is this happening?

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Subscription Payment Features Payment Methods SaaS Payments 10