User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

OPEXEngine

DECEMBER 17, 2019

The Value of Benchmarking. The last two decades of SaaS evolution has generated an enormous amount of information about financial and operational metrics and their reporting. Using current benchmarks, you’ll typically see that the mean gross margin for SaaS companies seems to coalesce around 77%. Bottom-Up Expense Forecasting.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

Sales Hacker

MARCH 5, 2019

Vladimir has created sales processes that improved the operational efficiencies of the team and client satisfaction. His unparalleled enthusiasm toward Sales Development has set new benchmarks for others.”. Talking with her is more of an education than a sales pitch.“. Account Manager/CSM. Sales Leadership.

Sales Hiring 110

Sales Hiring Scale Sales Leadership 110

Payrix

APRIL 24, 2024

For a business to operate efficiently and successfully today, they must be able to process digital payments. Embedding payments into your software platform makes that possible and enhances the criticality of your software platform to your customers’ operation. You know the inflection point of a decision.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

Sales Hacker

MARCH 5, 2019

Vladimir has created sales processes that improved the operational efficiencies of the team and client satisfaction. His unparalleled enthusiasm toward Sales Development has set new benchmarks for others.”. Talking with her is more of an education than a sales pitch.“. Account Manager/CSM. Sales Leadership.

Sales Hiring 75

Sales Hiring Scale Sales Leadership 75

Valuize Consulting

OCTOBER 23, 2024

Key Metrics: Customer Success Manager (CSM) to Customer Ratio Response Time to Customer Inquiries First Contact Resolution Rate Operational Costs per Customer CFO’s Perspective: Your CFO is keen on operational efficiency. Use case studies and industry benchmarks to support your arguments.

Underperforming Technical Team 52

Underperforming Technical Team Scale Technical Review Customer Lifetime Value 52

BetterCloud

SEPTEMBER 20, 2024

Improved Efficiency: Ensuring that licenses are only assigned to those who need them improves overall operational efficiency. In addition to analyzing your company’s software usage, it’s valuable to compare it to industry benchmarks.

Software 52

Software compliance Operational efficiency. Benchmarks 52