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“What Do You Mean They Quit?!” Don’t Give Your Engineers a Reason to Leave with Notion’s Head of Engineering: Michael Manapat, Change.org’s CTO: Elaine Zhou, and Plato’s CEO: Quang Hoang (Video)

SaaStr

Co-founder and CEO of Plato, Quong Hoang, the #1 mentoring platform for engineering leaders , helped moderate a discussion between CTO of Change.org, Elaine Zhou, and Head of Engineering at Notion, Michael Manapat, on this subject. What professional benchmarks do your employees need to know to ensure they’re in the right place?

CTO Coach 227
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How to Think of R&D Spend

Andreessen Horowitz

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

This is a good sanity check to see if you are spending enough in your tech in your forecasts and even enables you to benchmark yourself against other SaaS companies. You’ll probably want to include Contract Labor – R&D for any product-related contractors you work with. Don’t forget the payroll’s subaccounts).

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SaaS FP&A – Are You Up to the Challenge?

OPEXEngine

Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. SaaS Finance Benchmarks. Ability to accurately benchmark key metrics against peers and market leaders.

Finance 40
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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

More and more people are hiring leaders, not for past experience, but for capability and capacity. It can be hard to convince PE firms to invest in the customer. How did you get your PE colleagues to invest in the customer experience? We hire a third-party firm. Find the hardest problems to solve and you will succeed.

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SaaStr Podcast for the Week with Automation Anywhere and Algolia — January 17, 2020

SaaStr

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 133
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QBR (Quarterly Business Review) vs. EBR (Executive Business Review): And the Winner Is…

SmartKarrot

Only when some metric goes off the benchmark can you know something is wrong. These annual executive business meetings are a wonderful time to discuss contracts. The idea is to provide customers with value to keep them invested with the company. Whatever suits the customer would be the right time.