SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. I’m an execution person.

Scale 159

Scale Payment Services Payment Methods Scaling 159

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

SaaSHolic

MAY 15, 2023

The speakers mentions the importance of on-premise concepts in finance and working on cyber security measures to protect customers and businesses in online transactions. Quazzo believes that AI and other technologies can be used to personalize education and enhance team performance.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. For example, banking.

Scale 166

Scale Sales Recruiting Scaling SaaS Payments 166

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. Stream the full interview below or find it wherever you listen to podcasts. Ryan called it a light bulb moment out of which the idea for Cognota was born.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Sales Hacker

AUGUST 4, 2023

This is when startups were for nerds, and Ivy League grads were still going straight into investment banking instead of SaaS sales. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. We doubled the audience size to 1200, 4x’d revenue, and cut costs by two-thirds.

Scale 62

Scale Sales Hiring Sales Payments 62

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145

Sales Hacker

MAY 19, 2020

DealPoint is the first sales platform for customer-centric sales teams. Today we’ve got on the show Tom Williams , Cofounder and CEO of a company called DealPoint , the first sales platform for customer-centric sales teams. Our second sponsor is Outreach , the leading sales engagement platform. The first one is Chorus.ai.

Scale 93

Scale Payment Methods Payment Services Sales Hiring 93

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

SaaStr

DECEMBER 17, 2019

Enter the platform company. Happy post lunch interview. So Plaid, we build the infrastructure that lets consumers interact with their bank accounts on the web. The core thesis behind it is banking was built for a world that didn’t envision the internet. Ari : You have a preference? Zach : Go for it. Ari : All Right.

Payments 143

Payments SaaS Payments Banking Underperforming Technical Team 143

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really. What sort of terms make them less beneficial for the vendor? * Eyal Manor. Megan Lueders.

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. She’ll be the first to tell you that she couldn’t have done this without her co-founder and business bestie, Alexandra (Alex) Lustig. Business Snapshot Years in business: 6.5

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Andreessen Horowitz

APRIL 29, 2024

If you’ve drawn on a line from your venture debt facility, money has been wired to your business banking account. Throughout this series, we have provided many resources to prepare you for this stage of your business journey. For this article, we interviewed multiple lenders to glean their guidance and insights.

Payment Services 90

Payment Services Payment Solutions Development Team Review Outsourcing Services 90

OpenView Labs

NOVEMBER 18, 2019

My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries. Conventional wisdom says best practice is to deliver value up front before you ever ask for any value—payment—from the user.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

SaaStr

MAY 9, 2019

If your payment system works, you’re not going to rip it out. So actually having a good process for getting that buy-in is extremely important. And then the last one is not creating an environment around transparency around money in the bank and KPIs. We had half a million in the bank.

Sales Hiring 171

Sales Hiring Scale Payment Solutions Banking 171

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How many meetings is normal to have in this process?

Sales Hiring 149

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 149

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Our bank account takes a hit. Agile Selling. Spin Selling. Insight Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Buffer was so hot at the time - revenues were growing 150% per year - that the terms they got for their Series A were insanely good. of revenue at the time and the business was valued at $60M - a valuation multiple of 13x revenues. They were doing $4.6M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

JANUARY 21, 2020

Angus is an amazing person — who never went to college. We’ve got an interview with Angus Davis. Angus is an amazing person — he never went to college. Now, without further ado, let’s listen to this interview with Angus Davis. FinTech is also a big area of interest both for the firm and for me personally.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

AUGUST 27, 2019

As each of you have likely personally experienced, whether you’re a founder on sales, with each compensation lever you pull, there are inevitably behaviors on the sales team that get pushed. So I like to say that if sales is like a train, then sales compensation is the driver. That make you either an Amtrak or a bullet train.

Sales Recruiting 139

Sales Recruiting Sales Hiring Scale Sales 139

User Pilot

JUNE 19, 2023

TL;DR Conversion happens when someone takes a desired action on your app or website. The sales process conversion funnel involves four stages: website visitor, marketing and sales qualified lead , product qualified lead , and paying users. Education-related SaaS platforms come second with 7.5% adoption rate.

Benchmarks 98

Benchmarks B2B SaaS Payments Payment Methods 98

SaaStr

MARCH 13, 2020

Below, we’ve shared the transcript of Harry’s interview with Harry Hurst. He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. So at this stage, these companies have these amazingly predictable monthly recurring revenues.

SaaS Payments 218

SaaS Payments Payment Methods Finance Payments 218