FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption.

B2C 146

B2C Payments SaaS Payments B2B 146

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

MARCH 3, 2020

And finally, the evolution of B2B SaaS billing. What’s the next milestone disrupting the market? Listen wherever you get podcasts: Your top subscription news. Call your fellow CEOs or Chief People Officers in your portfolio peer group, or peruse online and read documents. How should CEOs address Coronavirus?

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

FastSpring

MARCH 27, 2023

Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. It really took a few pivots, and even name changes to get just the go to market efforts and product market fit right.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SmartKarrot

AUGUST 10, 2021

A world where eCommerce is ruling and online shopping/transactions are the norms? Where market competition is fierce, the buyer has a lot of choices and significantly less patience? This allows you to build mind-blowing, personalized journeys for each one of them, making them feel special, and most importantly, valued.

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. Can one person buy via a credit card or will multiple stakeholders need to be involved? Goal of website.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Casey Accidental

DECEMBER 11, 2023

In a previous post , I talked about how product work post-product/market fit shifts from zero to one innovation to features, growth, and scaling work. New Product Value and S-Curve Sequencing In my previous post, I talked about S-Curves. B2B requires suite expansion. Why does B2B require suite expansion?

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaSOptics

APRIL 14, 2022

SaaS pricing is typically done on a subscription basis where customers pay a recurring monthly or annual fee to use a company’s software. By transitioning to a usage-based pricing model, customers are only billed strictly based on the value they receive from your product/service.

Payments 98

Payments Pricing SaaS Payments Payment Services 98

Incredo

NOVEMBER 1, 2019

The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

DECEMBER 4, 2019

SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. A SaaS company maintains responsibility for the servers, database (and the data they contain), and other software that allow their product to be accessed and used. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

OCTOBER 24, 2019

Tradeshift now… I’ll let Christian introduce himself but Tradeshift now is one of the biggest, if not the biggest, B2B SaaS company out of Europe, valuation well above a billion dollars. Christian Lanng : So we started with something very, very narrow, which was invoicing. You pay a subscription. ” No.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are customer needs? Customer needs are desires, requirements, and expectations customers have when they look for a product or service.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Pricing plans of Heap.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. SaaS Pricing Basics.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

AUGUST 6, 2019

Tradeshift Pay is an entrant payment solution for supply chains, meaning no matter where your supplier is in the world, we can make sure they get paid. We were on the phone selling our software before we’d even really begun to get the first few customers in and figure out what do they really need? Your product has value for them.

Payment Solutions 143

Payment Solutions Payments Outsourcing Services SaaS Payments 143

Mucker Capital

OCTOBER 27, 2023

Achieving product-market-price fit is paramount. It’s not merely about finding a product opportunity; it’s about identifying a compelling need that customers are willing to pay for and enabling the construction of a sustainable, profitable business model. Initial caution often leads to missed revenue opportunities.

Payments 59

Payments Pricing SaaS Payments Startup 59

FastSpring

FEBRUARY 23, 2023

Michael goes into a lot more detail about identifying new international markets to expand into around 14:30. Global SEO: The First Thing You Need to Verify One of the first things that Michael checks when he’s working with a new client that has a website translated into multiple languages is their hreflang tags. What else?

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

Intercom, Inc.

OCTOBER 29, 2020

And I ended up as the SVP of Small Business at Intuit, where I was responsible for all of Intuit’s products and services for small businesses, like QuickBooks Accounting, payroll, and payments. Along the way, I guess I should say, on the personal side, I met my husband in business school.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Which was that pioneering inside sales motion driving a lot through online and through WebEx at the time.

Underperforming Technical Team 155

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 155

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril.

Subscription 151

Subscription Payment Features Payments Payment Solutions 151

Aaron Beashel

MARCH 9, 2018

Obviously Product/Market fit is a big factor here, but assuming you have a relative level of Product Market fit, I think the next thing key factor is having the right Go To Market model. What is a Go To Market model? a marketing person to generate leads, customer service people to support customers, etc.)?

Scale 192

Scale SaaS Payments B2B Strategy 192

User Pilot

JULY 6, 2023

We know it’s perfect for customer success and product marketing because we built it for it. Userpilot brings more than the ability to trigger NPS surveys inside your app, you can also create onboarding flows , collect user behavior data , and give access to advanced product analytics —everything to nurture product growth.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

SaaStr

MARCH 13, 2020

315: Harry Hurst is the Co-Founder & Co-CEO @ Pipe, the startup that gives you control of your cash flow by giving you access to the full annual value of your monthly subscriptions, upfront. After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company.

SaaS Payments 208

SaaS Payments Payment Methods Finance Payments 208