Intercom, Inc.

DECEMBER 21, 2021

But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Webflow’s Maggie Hott on building a scalable sales team from the ground up.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

MARCH 8, 2019

It just doesn’t work as a metaphor anymore to describe how people really buy and describe how modern organizations really scale. People talk about B2B marketing. Increasingly organizations talk about B2D marketing, to developers. Brian Halligan: Now, those examples are all B2C, but this is very much coming to B2B.

Scale 109

Scale Sales Hiring Underperforming Technical Team Social Media 109

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. Whether you’re trying to manage reduced tax rates, customized taxation, tax-exempt transactions, B2C or B2B — everything is handled for you.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. At what scale does that become impossible? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Why is this?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. David, you talked a bit about the team and the founders.

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

SaaStr

MARCH 8, 2019

It just doesn’t work as a metaphor anymore to describe how people really buy and describe how modern organizations really scale. People talk about B2B marketing. Increasingly organizations talk about B2D marketing, to developers. Brian Halligan: Now, those examples are all B2C, but this is very much coming to B2B.

Scale 50

Scale Sales Hiring Underperforming Technical Team Social Media 50

Sales Hacker

MARCH 2, 2020

B2B Is Really P2P. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. The Joshua Principle. Eat Their Lunch. Selling to Big Companies. Top of Mind.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Frontegg

SEPTEMBER 9, 2021

With organizations scaling up exponentially in a matter of months and end-users expecting nothing but the best user experience (UX), passwords are being seen as the next big casualty, and rightfully so. With password authentication, there is always additional stress on IT and support teams. Customer Ops and Product Enablement.

Underperforming Technical Team 98

Underperforming Technical Team Scale Technical Review Software Review 98

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales. Recognize that B2B is human to human and it is at that level that you can make your magic.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. They allow for massive scale and provide a captive subscriber audience that you can upsell. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there?

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

FastSpring

JANUARY 27, 2022

And in cases where our customers get stuck, our support team responds in a timely manner with personalized video. It’s not always a bad thing to be priced higher than your competitors — it can signal to prospects that yours is a premium service. User-based pricing: A population B2B option. Offer custom upsells in the product.

Merchant Services 111

Merchant Services Payment Services SaaS Payments Payment Solutions 111

SaaStr

NOVEMBER 29, 2019

286: Allie Janoch is the Founder & CEO @ Mapistry, the startup that makes environmental compliance simple. In Today’s Episode We Discuss: * How Allie made her way from the world of Yahoo to founding the game changer of environmental compliance in Mapistry. How does Allie advise other founders on scaling sales teams?

Sales Hiring 133

Sales Hiring Underperforming Technical Team Technical Advisors Scale 133

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * And even just that shift drove a lot of behavior change both with customers and internally with the teams.

Underperforming Technical Team 164

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 164

Intercom, Inc.

MAY 14, 2019

“Successfully managing complex sales requires a different level of visibility into your deals” To get visibility into large deals, I developed a visual framework – which I call the Agile Arrow – that applies popular project management principles to the work that we do as salespeople. 2 critical security and compliance inquiries.

Scale 147

Scale Management Underperforming Technical Team Sales 147

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. Here’s what it looks like in practice.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

SaaSOptics

MAY 6, 2022

How do you scale SaaS startups from the seed stage to mature industry leaders? To scale an early-stage company, you need to focus on the following core areas of your business: Financial Core —to create a streamlined quote-to-cash process. Customer Core —to maintain and develop customer relationships. You’re in luck.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

Unbounce

MAY 17, 2022

How does the KlientBoost team do it? Too many conversion-happy marketers race to split test poor hypotheses and arbitrary landing page elements before setting their landing page foundation first. Pairing that strong foundation with Unbounce’s Smart Traffic to scale performance and reach client goals faster.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

Unbounce

JULY 12, 2023

How you can increase the volume and variety of your creative output using AI How you can improve your prompts If managing your data privacy is even possible in this new AI age Listen to the episode to find out about how (human) marketing agencies can fare against marketing robots… or maybe team up and create an even more powerful force.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

Frontegg

DECEMBER 30, 2021

Magic Links – Known by many as a futureproof authentication methodology, it is becoming increasingly popular in B2B use cases. The pros when it comes to passwordless authentication are rather obvious: Brute Force Attack Immunity – More often than not, passwords tend to be weak. Let’s wait a bit and consider the pros and cons.

Underperforming Technical Team 64

Underperforming Technical Team Identity management Software Review Scale 64

OPEXEngine

MARCH 9, 2021

“I’ve talked to countless entrepreneurs who are anxious about the next step—first seed round, hiring a team, landing a board member, etc.,” That’s exactly what got the former Zenefits leadership team into trouble. As you start to develop a go-to-market strategy, “make sure to think through the process holistically,” says Jay.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SaaStr

AUGUST 6, 2019

” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for. Third parties are developing apps for our platform. What is Tradeshift really? Just like Salesforce, we have a platform.

Payment Solutions 152

Payment Solutions Payments Outsourcing Services SaaS Payments 152

SaaStr

MAY 27, 2020

I thought it was worth putting three trillion into perspective for you so you could get some sense of scale. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. They don’t want to p**s off management teams that face dilution from down rounds.

Technical Review 205

Technical Review Payment Services Payment Methods Development Team Review 205

Sales Hacker

MAY 26, 2020

He was an early employee at Salesforce, he joined in 1999 and really helped scale and build that organization. But he’s really got a lot of deep experience building and scaling SAS businesses, particularly in Silicon Valley. He joined Salesforce in 1999 and really helped scale and build that organization.

Scale 95

Scale Sales Hiring Technical Advisors Automotive 95

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. It’s that time of year again. Re-Thinking the Role of the SDR.

Scale 96

Scale Technical Review Outsourcing Services Sales Hiring 96

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We are operating at internet scale. Our level of investment in product and innovation sets us apart”.

Scale 118

Scale Banking Technical Review Software Review 118

OpenView Labs

AUGUST 27, 2020

Many of the fastest growing B2B software companies employ product led growth as their core go-to-market motion in order to accelerate growth efficiently. This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian).

Underperforming Technical Team 89

Underperforming Technical Team Scale Cybersecurity Social Media 89