SaaStr
JANUARY 4, 2024
“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Check that out here.
Intercom, Inc.
MARCH 11, 2021
On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Know your user.
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SaaStr
JANUARY 14, 2020
We all know and could name several successful B2C and B2B companies. We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. So, let me walk you through that.
User Pilot
APRIL 30, 2024
Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency.
FastSpring
AUGUST 2, 2023
“We do less than 1% of our business in Croatia, so it’s not really a big market for us,” added TestDome’s head of customer success and sales Igor Novosel. Selling internationally is key to their business model. No one can tell you right now how software developer work will look five years from now. He laughed.
Frontegg
JULY 24, 2022
From this set, we manually filtered out companies that are not offering a product, e.g. venture capitalists, software-development shops, etc. Then, one by one, our dedicated market research team went through those 2006 companies and segmented them into B2B or B2C segments. Out of those 1,418, only 27 are both B2B and B2C.
User Pilot
JANUARY 15, 2024
These B2B metrics also give you an idea of more abstract concepts like product-market fit. A robust SaaS dashboard enables data-driven decision-making for founders, department heads, product managers/marketers, and software developers. Decision-making. Building a SaaS analytics dashboard is a multi-step process.
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