ChurnZero

AUGUST 11, 2020

While you might be tempted to renew their subscription or sell them a new product, the best course of action is to empathize with their current situation and listen to what they truly need. You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

ChurnZero

JUNE 24, 2022

I mean AWS or whatever might be going up too. What’s really most important is your subscription model. If your on-prem is more historic where they pay a lot upfront for a perpetual license and you sell them maintenance, that’s not a subscription model. But a lot of folks are doing on-prem and subscription.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

SmartKarrot

OCTOBER 17, 2022

Support the marketing programs that develop customer-specific case studies and references. Develop and execute a proactive and customer-specific business strategy to retain and grow the recurring revenue base within assigned customer base. Ensure customers are taking a ‘never lose a subscription’ approach.

Customer Success 19

Customer Success Scale AWS Cloud 19

CloudGeometry

APRIL 25, 2022

Think about iconic logos for reference customers, certification to IT industry standards like HIPAA or SOC2, even an improved exit valuation. Data Protection Classify, encrypt, manage and monitor data at rest and data in transit Incident Response There will be security incidents you have not anticipated. How do you respond?

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Sylvia Ng

FEBRUARY 17, 2016

Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. Scrape, cross-reference, and mine datasets to produce lists of outbound leads. Work closely with the CEO to realize vision for data infrastructure and business intelligence tools and hit subscription goals.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Chart Mogul

JULY 18, 2023

This way we managed to: Context ChartMogul receives millions of webhooks from various billing systems daily, normalizes and stores them in aggregated tables, and then presents subscription analytics as metrics and charts. A few years ago, ChartMogul was in hyper growth, which increased the volume of processed and stored data.

AWS Database Migration 52

AWS Database Migration AWS Data Software Review 52

ProfitWell

DECEMBER 19, 2019

To alleviate the distrust of nebulous subscription payments, SaaS companies need a strong focus on keeping customer data secure and communicating that security to their users. Just understanding the concern exists isn’t enough—you need concrete security measures in place that customers can understand.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

Chart Mogul

OCTOBER 18, 2019

It’s not every day that you can hear a Monty Python reference at a conference like this. I couldn’t get past the fact that … It’s not every day that you can hear a Monty Python reference at a conference like this. Consumerizing even more parts of the activities of a typical business (logistics-as-a-service, etc.)

Scale 71

Scale SaaS Automotive AWS 71

Chart Mogul

OCTOBER 18, 2019

It’s not every day that you can hear a Monty Python reference at a conference like this. This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago.

Scale 52

Scale SaaS Automotive AWS 52

Outseta

MAY 8, 2020

But there’s a very real reason why so many software entrepreneurs now refer to themselves as “makers” or “creators”—even in a role as technically oriented as software engineering, there’s a remarkable amount of artisanship and thought that goes into bringing something new into existence.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Amazon Web Services (AWS). Amazon, the global marketplace, also offers several other services, one of which is Amazon Web Services (AWS).

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

Baremetrics

JUNE 22, 2020

Although generic subject lines (“Step #2: How to use __”) aren’t necessarily awful, they’re not exactly exciting. Here’s another example from Airtable , for reference: And with that, we wrap up our guide! They’re the barrier-to-entry that determines whether or not your email gets opened, let alone clicked-through. Try IT FREE.

Onboarding 96

Onboarding Engagement AWS Software Review 96

Sales Hacker

OCTOBER 7, 2021

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Be brave enough to say “no” to clients who won’t truly benefit from your product/service (or even referring them to the competition if it’s the right thing to do).

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

OpenView Labs

JUNE 4, 2019

Online encyclopedia and reference. Netflix has become the largest subscription video provider in the US, outstripping cable and satellite. They were cheap, small, and portable … but the sound quality was awful. Online encyclopedia and reference. What is disruption? Steel Mini Mills. Video Streaming. Smartphones.

Innovation 71

Innovation Technical Review Travel Business Model 71