Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Best in class public companies (e.g. Google, Microsoft, Apple).

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves. It will absolutely go viral, it will be easy for people to refer people who are just like them.

Part-Time CTO 252

Part-Time CTO CTO Hire CTO Coach CTO 252

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. What kind of customer experience, what kind of innovation do we need to help do you gather? That is fantastic.

Cloud 178

Cloud Sales Recruiting Scale AWS 178

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

DECEMBER 13, 2019

I think the key thing that I had realized after several years in Her Majesty’s United Kingdom, it really centers on the fact that a lot of the technology that I was seeing was really, a lot of the innovation was happening in the Bay area. And then helping being able to drive innovation across the company.

Technical Advisors 152

Technical Advisors Scale Technical Review Payment Solutions 152

SaaStr

AUGUST 20, 2019

Anna Khan: Since then, we’ve become good friends and he’s been a CEO reference for me in building my portfolio. Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. That was perfect. I just believe that deeply.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

Outseta

MAY 8, 2020

But there’s a very real reason why so many software entrepreneurs now refer to themselves as “makers” or “creators”—even in a role as technically oriented as software engineering, there’s a remarkable amount of artisanship and thought that goes into bringing something new into existence.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102