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Eoghan McCabe on the importance of authenticity in leadership

Intercom, Inc.

In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership. What distinguishes good leadership from bad? The art, again, is to weave the creativity and innovation in with the process.

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The Path to a Billion Dollars: How to Create Multi-Revenue Streams with Bill.com CRO Tom Clayton (Pod 536 + Video)

SaaStr

Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. Author Geoffrey Moore describes the chasm criteria this way: Demonstrate market leadership. References become part of the decision-making process. The Five Key Growth Levers. Pursue Diverse Revenue Models.

Revenue 253
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Nick Mehta, CEO Gainsight: My Top 10 Failures as a SaaS CEO & What I’ve Learned (Video + Podcast)

SaaStr

In leadership, there’s a great expression that “to those who much is given, much is expected.” Whatever you care about in your business, whether high achieving, innovation, values, or making money, make sure your team feels the same way. You never know when great alumni members will refer great people or customers to you down the road.

Scale 257
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B2FI: Demystifying Software Sales Into Financial Institutions

Andreessen Horowitz

Similarly, if you’re able to uncover what’s top of mind for your FI’s executive leadership—such as keeping up with the newest generative AI advancements—you still need to match those concerns to a specific line-of-business owner.

Scale 114
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How Product Roadmaps Kill Outcomes [Dave Martin]

User Pilot

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Leadership and investors often challenge them because they can’t see anything tangible that they’re paying for. How is the outcome-based roadmap different from regular roadmaps? Product vision.

Scale 105
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The recipe for developing your career as a product designer

Intercom, Inc.

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

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‘Your Team Is Everything’—Autodesk CMO Lisa Campbell on Leadership, Captain Marvel and Being First

OpenView Labs

Welcome to In CASEYou Missed It , where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. I refer to myself as The Great Distiller. Listen to audio clips from the interview below, or keep scrolling to read the Q&A.