SmartKarrot

JUNE 30, 2022

The phrase – Age of the Customer – was first used by Forrester, who defined it as a customer-obsessed enterprise that concentrates its strategy, energy, and budget on processes that enhance knowledge of and engagement with customers and prioritizes these over maintaining traditional competitive barriers. Like what you are reading?

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

OpenView Labs

FEBRUARY 3, 2022

AWS and other infrastructure providers have been using UBP for nearly a decade. It’s clear that faster-growing businesses are taking advantage of more creative pricing models, however, the switch to usage-based pricing can represent a host of challenges from revenue recognition to sales compensation.

Headcount 73

Headcount SaaS Compensation Acquisition 73

Tom Tunguz

NOVEMBER 4, 2014

But throughout this turmoil, startups must adopt a process to craft a good pricing strategy, and re-evaluate prices periodically, but at least once per year. AWS, Twilio, Heroku, etc. To be effective, a startup’s pricing strategy must align with its marketing case studies, website messaging, PR releases and sales pitches.

Pricing 118

Pricing Startup SaaS Payments Payment Methods 118

SaaStr

JULY 1, 2020

Then Jason, on your comment around SDRs needing to be more thoughtful and sophisticated in communication and strategy, definitely. We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. Jason, you spent some time talking about like AE compensation.

Merchant Services 178

Merchant Services Scale Sales Recruiting Sales 178

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. In this session, Sandy Carter, AWS Vice President will hone your superpower – not of customer focus, or customer driven, but customer obsessed.

VP of Engineering 144

VP of Engineering Sales Hiring Technical Review Development Team Review 144

ChurnZero

OCTOBER 16, 2020

Those in favor of Sales owning the business relationship often believe that money and strategy conversations should kept separate – and that asking for the renewal or negotiating discounts taints the relationship. Why would we replicate that awful and uncomfortable experience we have in the B2C world with our B2B buyers?

Scale 98

Scale Customer Success SaaS Payments Sales 98

Sales Hacker

NOVEMBER 10, 2020

What’s broken with compensation plans? [26:28]. AJ Bruno: QuotaPath is a dead simple sales compensation tool for sales teams, for ops, for finance, anyone that’s ever struggled with comp plans, struggled with the ins and outs, explaining it, what if I close these deals, we built a tool for you. They’re awful.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

SaaStr

NOVEMBER 13, 2020

I guess, if my strategy was to show up and to try and lead an $80 million round and write a $50 million check to do that, and you’re like, “Wait a second, 275 divided by five people, your piece of that’s probably 55. ” So, depends on the strategy. I don’t know if they should think anything of it.

Sales Recruiting 163

Sales Recruiting Development Team Review Technical Review Sales Hiring 163

OpenView Labs

JUNE 25, 2019

For example, if you sell to large enterprises and see long sales cycles supported by a field sales model with highly compensated sales reps who have extended ramp-up time, your business will naturally have higher payback than a product-led company that leverages virality and a self-serve freemium model to target businesses of all sizes.

Scale 40

Scale Development Team Review Software Review Benchmarks 40

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” Based on the interaction of salary and commission in your compensation plan , as well as the type of commission you offer (entirely open-ended or capped? Know your product.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

OnStartups

JULY 7, 2021

The strategy behind it, I think, is strong in terms of it gets HubSpot into a thing which is where I think the future of SaaS companies is going to be heading. It's like, okay, you've got an AWS instance somewhere that's costing you. Dharmesh: And there's some value to that, but it doesn't compensate for the opportunity you have.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

The strategy behind it, I think, is strong in terms of it gets HubSpot into a thing which is where I think the future of SaaS companies is going to be heading. It's like, okay, you've got an AWS instance somewhere that's costing you. Dharmesh: And there's some value to that, but it doesn't compensate for the opportunity you have.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40