AWS Churn Leadership Sales 
SaaStr
NOVEMBER 24, 2021
The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. Mark Roberge, Founder of Stage 2 Capital and Senior Lecturer at Harvard Business School, shares insights from his years of experience into common SaaS sales missteps and how you can avoid them.
SaaStr
NOVEMBER 8, 2022
Why did sales-driven Qualtrics get to $100m+ in ARR without ever raising a nickel, and generating more than $20m a year in free cash flow ? Does it cost so, so much to host a few million lines of code on AWS? Sales, done right, should be accretive (although expect sales efficiency to ultimately decline post-Initial Scale).
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SaaStr
NOVEMBER 9, 2019
But they are often just awful managers. This means more employee churn, friction, drama than you need. Stay late with the sales team when they’re trying to close the last deals of the quarter, and take ’em out for drinks after. Turns out, first-time CEOs are often the most successful. Take the team on outings.
SaaStr
JUNE 3, 2020
And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And so we will have additional churn challenges across SaaS.
ChurnZero
AUGUST 11, 2020
This is a guest blog post by Anita Toth, Chief Churn Crusher. . You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. I’ve had a few situations where the person was more interested in the sale than truly helping me find the right solution. This is shocking.
SaaStr
JANUARY 28, 2020
And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”
SaaStr
OCTOBER 31, 2019
It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”
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