Intercom, Inc.

DECEMBER 31, 2019

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. The decade ahead.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

Intercom, Inc.

OCTOBER 14, 2019

Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. Building a culture of transparency needs to start at the leadership level if you want it to cascade through every part of the organization.

Software Review 162

Software Review AWS Social Media Machine Learning 162

Sales Hacker

OCTOBER 6, 2023

Get your leadership team together, re-evaluate each juncture in your GTM process from customer discovery to upsell, and re-imagine a better way to engage your customers using these new advancements in AI. A few years ago, each of your teams would have run out to buy the latest AI point solution because of FOMO.

Artificial Intelligence 93

Artificial Intelligence AI Generative AI Blockchain 93

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Obviously that’s not really so relevant today. What kind of role do you think the rise of the public has paid?

Cloud 180

Cloud Sales Recruiting Scale AWS 180

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. What we’ve built is this core AI machine learning engine that takes literally millions and millions of unique sources so that we can deliver 95% accuracy to our clients. Leadership can really turn around really any area of the company.”

Sales Hiring 155

Sales Hiring Scale Payments Cloud 155

Sales Hacker

NOVEMBER 10, 2020

Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey, leveraging the next generation of artificial intelligence. They’re awful. Totally failed leadership by the sales leader, if that’s the case. Total dog s**t.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75