Full Session

NOVEMBER 8, 2022

They help you understand how to optimize your website, web app, or landing page. Now, let’s begin this comprehensive article by highlighting the basics of website session recording software. Product teams, UX and UI researchers, marketers, and site owners use this feature to capture data and analyze user behavior.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

User Pilot

JUNE 20, 2023

This article examines the concept of trust in UX design and its importance. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app. Using heatmaps and feature tags to measure feature engagement and eliminate dead clicks.

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

ChurnZero

OCTOBER 5, 2022

While it may be tempting to resort to Hail Mary tactics (such as deferred payments and discounts) to reduce churn, you must instead focus on sustainable and scalable retention strategies. The solution: a robust customer health scoring program , one of the core competencies in Valuize’s ValueXperience framework.

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

User Pilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. Which measures the customer’s experience with a specific product, feature, or team interaction. Develop your product through a PMF survey. CSAT surveys. CES surveys.

Scale 97

Scale SaaS Payments Payment Solutions Payment Services 97

ProfitWell

MARCH 12, 2020

Payment processing. This article will explain exactly why you need subscription business tools, how to use them to tackle common problems, and which tools we recommend. Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. Some examples of common pain points include: Churn. Bookkeeping.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. I was amazed by the app exchange. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

Neil Patel

SEPTEMBER 12, 2020

We’ve done the hard work and this article will guide you through the otherwise arduous process of finding the best website builder. Considering blogging is such a crucial part of the web, some website builders have been designed with a content management system in mind. Some teams may also respond much quicker than others.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

Full Session

JANUARY 4, 2023

Pinpointing reasons behind these issues can help you improve your website, web app, or landing page forms and boost your conversion rates. Understanding how your form analysis software deals with sensitive data such as passwords, credit card information, or other personal information is essential. Orders and payments forms.

Payment Methods 52

Payment Methods Payment Solutions Technical Review Payment Services 52

Natalia Luneva

JANUARY 13, 2021

This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers? The period refers to a month or year depending on which payment option you offer or which of them is more popular.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . If you are satisfied with your sales model and need to learn about employee compensation model, just skip the first article.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. The article was only written to drive website traffic.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

User Pilot

JUNE 14, 2021

In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth. Retention stage automation examples: use in-app micro-surveys to improve user retention and reduce churn.

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

Baremetrics

MARCH 23, 2020

For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan. Unlike some other articles you might’ve read about how to reduce churn, we’re going to stray away from tactics like “sell annual plans” or “make it harder to cancel”. It’s an app store optimization tool. First, is MobileAction.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

User Pilot

MARCH 25, 2024

In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. Use checklists to guide users toward key actions within your app. Implement gamification to boost customer engagement.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 104

Sales Hacker

MAY 22, 2020

In this article, we’re going to look at: What are SALs, and why are they important? The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. And the vast majority of people think they’re bad for business and branding. How to close SALs.

Payment Methods 113

Payment Methods SaaS Payments Payment Services Sales 113

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Freemium Model for SaaS – The Good, The Bad, and The In-between. It’s not an easy question to answer, but this article might help you get started on the right path. It should get you started on thinking about freemium mechanics in your own software.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

CustomerSuccessBox

APRIL 7, 2022

Puneet Kataria shares his experience and observation on how customer success teams can be agile in the Customer Success Vodcast hosted by tl;dv! So this article is in context with the viewpoints shared in the podcast. Value promise : The proposition made by the sales and marketing team as a promise. What’s the key to value?

Onboarding 52

Onboarding SaaS Payments Payment Methods Scale 52

Baremetrics

DECEMBER 18, 2019

Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn, and Eventbrite benchmarked nearly a hundred startups with his customer development survey. Bad pricing practices are easy excuses for customers to cancel. We’re firm believers that every SaaS business needs a dunning solution. Intercom ) Credit-based pricing (e.g.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

User Pilot

APRIL 15, 2024

This article aims to help you avoid that. In-app support strategies to eliminate them. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides. We cover: Types of customer pain points. How to identify customer pain points.

Communication 105

Communication SaaS Payments Payment Solutions Payment Methods 105

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

New technologies, companies, and solutions pop up every month and they all have their mission focused toward the online world. The fact is that Neanderthals weren’t so weak and simple-minded as many people may think. For example, the Epom Market team developed the so-called Bidding Autopilot feature.

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

OpenView Labs

FEBRUARY 13, 2020

Editor’s Note: This article is part one of a two-part series outlining strategies to improve retention. . Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn and Eventbrite benchmarked nearly a hundred startups with his customer development survey. I don’t know about you, but it pains me to see customers cancel.

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

Upscope

JUNE 9, 2021

A couple of them our team did. In another article I saw a management directive not to put people on hold. This is so trIue because I'm currently working at a call center and feel trapped, emotionally unstable, weak , I'm driving myself crazy and I don't want to talk to anyone. What can we learn from this?

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Sales Hacker

OCTOBER 16, 2020

Our product alleviates the need to send out direct mail to collect payments from customers.). As a solution, I learned how to empathize with my prospects about the current world and selling climate. The days of leveraging someone’s college, hometown, favorite sports team, etc., The key is to engage smarter.

Enterprise 106

Enterprise Payment Methods Payment Services Sales Hiring 106

User Pilot

MARCH 9, 2023

In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty. Offer interactive walkthroughs , gamify the onboarding process, and offer 24/7 self-support to increase user satisfaction and engagement. What causes customer attrition?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

Sales Hacker

SEPTEMBER 10, 2018

Bringing salespeople in for an interview before you’ve figured out exactly how you’ll compensate them for their work leaves you in a tongue-tied, unenviable position when eager candidates ask about things like quotas, sales incentives, what data you use to set goals, and how often your team exceeds those goals.

Sales Hiring 84

Sales Hiring Compensation Sales Payments 84

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136

User Pilot

MAY 9, 2024

The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively. Beyond initial adoption , onboarding continues to engage users by introducing advanced features, enhancing customer loyalty , and driving account expansion.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

User Pilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. We’ll look at the strengths of each type of sales, why you need both of them in your team, and how to determine the best balance for your organization. What is inside sales? What is outside sales.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

Sales Hacker

MARCH 2, 2020

The New Solution Selling. Sales Development and Prospecting. The Sales Development Playbook. Sales Engagement. Sales Engagement. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. The Transparency Sale.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

FastSpring

FEBRUARY 23, 2023

Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. This especially matters when you start promoting on social media apps like WeChat — marketing channels that are conversation-based. I interviewed Michael about successful global marketing strategies.

Payment Solutions 141

Payment Solutions SaaS Payments Strategy Software 141

User Pilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. You’ll need to use third-party engagement tools to turn these insights into actions.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Neil Patel

APRIL 5, 2023

Below is my search for SEO in 2023: As you can see, my initial search shows some news pieces and competitor articles and gives me a few ideas for blog topics. Sprout Social Sprout Social is an all-in-one solution that helps you manage your social media accounts while finding and connecting with the people who love your brand.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

User Pilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

ChurnZero

APRIL 27, 2021

In this article we will share some enlightening Q&A with our lead investors from our seed, Series A, and Series B funding rounds. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Let’s hear what they each had to say. . ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98