Valuize Consulting

OCTOBER 18, 2024

As organizations rapidly recognize that their business success is intrinsically linked to that of their clients’ success, there’s a growing opportunity for services teams to transform their function from project executors to strategic customer value drivers.

Customer Lifetime Value 52

Customer Lifetime Value Payment Services Technical Advisors Payment Solutions 52

User Pilot

JULY 17, 2024

Eddie values dedicated account management and 24/7 support. His decision-making is driven by a need for security and operational efficiency. He prefers content that includes case studies, frameworks for product-led growth , and in-depth articles on onboarding strategies.

Technical Review 105

Technical Review Software Review Market Research Interviewing 105

User Pilot

JULY 30, 2023

In his 2007 HBR Silo Busting article , Harvard Business School Professor of Business Administration Ranjay Gulati wrote that: “In a survey of senior executives I conducted a few years ago, more than two-thirds of the respondents cited this shift as a strategic priority in the next decade.

Data 98

Data Systems Review Software Review Company Culture 98

Baremetrics

AUGUST 28, 2021

In this article, we discuss these three terms to help you understand what they mean for your business. It shows how effective a business is at generating sales, but it doesn’t consider the operating efficiencies, which can have a great impact on the bottom line.

Payments 90

Payments Revenue Payment Services SaaS Payments 90

Valuize Consulting

OCTOBER 23, 2024

And yet despite their experience, these new executives face a common challenge for leaders of customer-facing organizations building a stronger, more strategic partnership with their CFOs. If This Pillar is Weak: Lack of operational excellence would result in inefficiencies, higher costs, and inconsistent customer experiences.

Underperforming Technical Team 52

Underperforming Technical Team Scale Technical Review Customer Lifetime Value 52

Totango

NOVEMBER 6, 2020

. >13k employees contributing to Customer Success. 41k cloud customers. >83k cloud customers managed consistently. Understand the Customer. SAP’s effort to improve customer lifetime value began with a realization that the company needed to better understand its customers.

Engagement 48

Engagement Data Scale Customer Lifetime Value 48

Valuize Consulting

JUNE 9, 2022

This leader must be empowered to coalesce all of your operations momentum into a strategic direction that brings your customers and your company closer to value realization. The goal of your Customer Success Operations function is to improve the efficiency of your team, tools and processes to ensure maximum net dollar retention.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52