ProfitWell

OCTOBER 1, 2019

Your top subscription news. Recurly—provider of enterprise-class subscription billing management for thousands of businesses worldwide—raises $19.5 million to boost subscription revenue with machine learning. And Zuora's found the subscription usage ticking up more than 300% between 2012 and 2018. Recurly raises $19.5M.

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

Intercom, Inc.

APRIL 18, 2019

Customer Success was barely a discipline when Anthony joined Gainsight, but thanks to the rise of SaaS and subscription-based business models more generally, where retaining and providing value to your existing customers is a non-negotiable, the category has exploded. Or an airline at 34. Or a mail-order record company at 20.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Intercom, Inc.

AUGUST 8, 2019

They oversee all of our tools, including things like Zendesk, but they’re also thinking about how can we make our tooling better and how we can innovate in that space to ultimately start to make our agents’ working lives better. ” I think airlines are a good example of that. Then we have an operations team.

Scale 168

Scale Scaling Engineering Branding 168

Intercom, Inc.

DECEMBER 13, 2018

One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases. It’s not just for retail or airlines or telcos. It’s a mobile-first (mobile-only, sometimes) with mostly recurring subscriptions a la Spotify, a la Netflix, and that was something I was very interested in.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

JUNE 10, 2020

And we even had CEO’s that use our product that were on vacation that needed to get their families home and they called into the airline, to the hotel and they couldn’t get on the phones. Our suppliers came in, our airlines and hotels came in and started contributing content. All the phones were busy.

Travel 185

Travel Marketing Scale Outsourcing Services 185

SaaStock

MARCH 20, 2019

As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Intercom, Inc.

NOVEMBER 25, 2021

” Because it might make us more money, like, let’s say, charging a fee for checking our bags on the airline, but it also might have the adverse effect of irritating a lot of customers who may decide to go do business elsewhere. You’re probably in charge of the different payment methods that your company accepts.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

SaaStock

MARCH 20, 2019

As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. On the Y side – so, we’re a subscription company, like many of our listeners, I’m sure. Paul: Yeah.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

SaaStr

MARCH 20, 2019

Every company, whether you are a tech startup, a bank, an airline, a hotel, you name it, a retailer. Jeff Lawson: That basic seed in building those innovations, less their company be disrupted by somebody else. But then number two: the low costs of doing that innovation. Of starting that innovation. Think about it.

Underperforming Technical Team 121

Underperforming Technical Team Development Software New CTO 121

Baremetrics

SEPTEMBER 9, 2020

You can dive into their cancellation reasons (using tip #1) to learn exactly why these customers are cancelling so early on in their subscription. Innovate your product (then tell your customers about it) You’ve probably heard the phrase “innovate or die” before. Just ask all the major airlines and credit card companies.

Retention 104

Retention Payment Methods Payment Solutions Churn 104

User Pilot

FEBRUARY 21, 2023

TL;DR No-code growth is an innovative method to achieve great product-led growth without having to code. This compensates a bit for the lack of in-depth analytics but means you need multiple subscriptions. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Let’s get started.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

SaaStr

AUGUST 22, 2020

And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future.

Sales Recruiting 150

Sales Recruiting Cloud CTO Hire Scale 150