SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. It’s a tough outcome for a team that is working hard to scale well into the nine figures of ARR. A fairly standard SMB price point. But I thought I’d take a deeper look at one example, Weave.

SaaS Payments 232

SaaS Payments Scale Payment Methods Payments 232

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Ready to start tracking user funnels for your in-app user journeys? These range from landing page conversion journeys to in-app onboarding journeys.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Baremetrics

OCTOBER 22, 2020

Enter usage-based pricing. In this guide, we’ll take a deep dive into usage-based pricing, how it works and who it’s for. What is usage-based pricing? What are the advantages of usage-based pricing? What are the advantages of usage-based pricing? What are the downsides of usage-based pricing?

SaaS Payments 80

SaaS Payments Pricing Scale Payment Services 80

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. It helps businesses understand the effectiveness of their customer acquisition and retention strategies. One thing to consider is integrated payments.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

Sales Hacker

MARCH 29, 2021

Processing and remitting payments. An optimal partner tech stack can improve and scale a partner program by providing higher quality data, better partner engagement, and improved workflow efficiencies. There are a number of different partner types: affiliate, referral, reseller, technology, and solution partners.

Payments 101

Payments SaaS Payments Payment Solutions Payment Services 101

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. WhatsApp Business API is a communication solution for businesses of all sized to reach out to their customers. Keep Reading!

Payments 52

Payments Payment Solutions Payment Methods Business 52

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. And when we got to that point, the solution was really simple. Want to see more content like this? ” So, connection.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $156,062/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Want to see more content like this? How’s it guys?

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

SaaStr

NOVEMBER 2, 2019

How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story. Does it have to be in person?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this? Improve ROI.

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

FastSpring

DECEMBER 22, 2020

Many of their software solutions sold by our customers facilitate remote work environments, and most customers have expanded their customer bases meaningfully during the pandemic. We are enhancing nearly all aspects of our ecommerce and payments capabilities to make our customers even more successful. We acquired SalesRight.

Payment Methods 103

Payment Methods Payment Services Payment Solutions Payments 103

OPEXEngine

JULY 28, 2020

Although the San Jose-based company has always been a leader in developing world-class creative software like Photoshop and Illustrator, its go-to-market model (licensing boxed software) eventually slowed it down. Since 2008, its revenue has tripled and its stock price has soared 14-fold in response.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow. Provides flexibility for customers and aligns costs with value received.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. So quarter after to be able to now scale the company. So we have different tools.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

SaaSX

FEBRUARY 28, 2021

For many startup software companies (and their founders), an early capital-efficient approach to growth can make a huge difference in the long run. The rule of 40 states that at scale, a company’s revenue growth rate plus its profit margin should be at least 40. There are a few ways I think about it. Churn Rate.

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

Baremetrics

AUGUST 22, 2021

These can be weekly, monthly, or annual payments. Subscription Pricing Models How to Get Subscription Pricing Right The Advantages of a Subscription Revenue Model 1. Subscription Revenue Provides a Recurring Payment Cycle 2. Subscription Revenue is Easier to Scale 3. Subscription Revenue is Easier to Scale 3.

Payment Features 90

Payment Features Payments Subscription Revenue 90

FastSpring

MAY 14, 2019

It wasn’t long ago that buying a new piece of software involved a trip to your local brick and mortar software retailer. The price you paid at checkout was essentially a perpetual license for the lifetime of the application. We’re still paying for the digital product or software at the time of its release.

Payment Features 81

Payment Features Payment Methods Subscription Payment Services 81

ProfitWell

NOVEMBER 6, 2019

It’s been a staple of industries—publications, utilities, and, more recently, software—since it first emerged in the 17th century. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base. Many software companies (us included!)

Payment Features 74

Payment Features Payments Subscription Revenue 74

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Margin that is like software. As the firm scales at $1B, the NRR dips and need not be declining. How is it helping them scale? Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

OPEXEngine

MAY 18, 2021

Growth Stage – Scaling the Business, and . When calculating this metric, it is important to only use contracted recurring revenue and not one-time payments from services or any other one-time payment. . The growth stages are defined as: Early Stage – Product/Market Fit Stage, . Respondents are grouped as follows: .

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. For example, a SaaS company’s revenue is generated by selling software , while a financial lender earns revenue from interest on loans to borrowers.

Payments 104

Payments Payment Methods Payment Features Payment Services 104

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The product should include product tours, interactive walkthroughs, and in-application (In-App) tutorials.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. OpenView has been tracking growth rates by ARR scale for four years running. Experiment with a usage-based pricing model. It’s a win-in.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

ProfitWell

MARCH 12, 2020

Payment processing. You can send targeted email, in-app, and push messages to customers, all to maintain an open line of communication at all times. Userlane is designed to help people understand any software, boasting a reduced time-to-value for consumers, along with increased retention and user engagement. Customer support.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

Andreessen Horowitz

JANUARY 8, 2024

But even the best drugs only work when patients take them and, sadly, many of these “miracle drugs” remain unattainable financially and logistically—some come with price tags of up to $3.5 In essence, we have a different kind of “drug delivery” problem—one that has to do with patient access. of companies have fewer than 100 employees).

Technical Review 20

Technical Review Payment Solutions Payment Services Healthcare 20

Chart Mogul

JANUARY 8, 2019

When your product simply isn’t the solution they need, they will drain your support team and pull your resources and attention away from more valuable customers. Yes, acquisition is absolutely vital to continuous growth. So for sustainable growth, retention is just as vital (if not more vital) than acquisition.

Payment Solutions 68

Payment Solutions Payments SaaS Payments Payment Services 68

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

OPEXEngine

AUGUST 9, 2022

Record inflation, supply chain shocks, volatile energy prices, and rising interest rates have raised the risk of recession in most countries. Few accounting systems can easily report profitability that way. Consider the case of an online advertising and software company serving car dealers.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. How does Vikas see the space play out in the coming years when it comes to acquisitions? Here’s what Eyal and Megan talk about: How to develop software faster.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

User Pilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

Neil Patel

APRIL 12, 2021

Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. With an access model, your subscribers receive “exclusive” perks and members-only prices. Set a Price or Price Levels.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

OPEXEngine

MARCH 10, 2020

So scaling up in that case means that instead of growing into profitability, you are actually deepening the loss with every sale. That also means that if you scale your revenue and your customer base, your overhead costs would grow less and you would grow into profitability. Picture this.

Payment Methods 59

Payment Methods Scale Benchmarks Payments 59