Acquisition Customer Success New CTO Revenue 
Stax
FEBRUARY 20, 2024
As CTO, Sundt will accelerate the delivery of new products, features, and functionality that unlock and drive increased value for Stax customers and partners. As CTO of Clearent by Xplor, he helped grow its transaction processing from $2 billion to over $20 billion annually. and Canada.
SaaStr
JULY 14, 2022
Revenue leaders were able to network once again. So we took our learnings from our first successful outdoor event and brought back SaaStr Europa in 2022. The founders and execs of the most successful SaaS companies candidly shared their playbooks, learnings and expertise on the Strategy Stage. It was awesome. Now a staple!)
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
User Pilot
JULY 27, 2023
Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. In large companies, the CSM also oversees other customer success roles. A higher revenue growth rate generally indicates positive business performance.
SaaStr
MARCH 7, 2021
Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. Even if you have almost no capital, you can afford to fly to visit your top customers, prospects and partners more often. 9/ Much more customer marketing.
ChurnZero
DECEMBER 9, 2022
Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.
FastSpring
DECEMBER 22, 2020
Despite the extraordinary circumstances, we were very fortunate to have an extremely successful year at FastSpring, and I’m excited to share some of the major highlights below. We helped facilitate record growth for our customers. Not only did our customers thrive in 2020, but they also did so at a record level.
OPEXEngine
FEBRUARY 13, 2020
The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Customer Officer or Chief Revenue Officer (CRO).
Expert insights. Personalized for you.
88 
Let's personalize your content