Stax
FEBRUARY 20, 2024
As CTO, Sundt will accelerate the delivery of new products, features, and functionality that unlock and drive increased value for Stax customers and partners. As CTO of Clearent by Xplor, he helped grow its transaction processing from $2 billion to over $20 billion annually. and Canada.
SaaStr
JANUARY 22, 2021
Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. A product-led growth strategy relies on the product itself as the primary vehicle for customer acquisition, conversion, retention, and expansion.
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ChurnZero
DECEMBER 9, 2022
Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.
SaaStr
JULY 14, 2022
With Aaron Levie, Stewart Butterfield, David Sacks (fresh off Yammer’s acquisition for $1b+, which seemed so high at the time), Leyla Seka from Salesforce, David Ulevitch from OpenDNS (who sold to Cisco just a few months later for $800m, which again seemed enormous at the time), and the list went on. It was awesome.
User Pilot
JULY 27, 2023
Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. In large companies, the CSM also oversees other customer success roles. Much of the success here depends on how competent and motivated the CTO and their team is.
SaaStr
MARCH 7, 2021
Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. 5/ Moving from CTO-led -> VPE-led dev team. This is pretty well understood today, but was fairly new to me. More here. It always works.
FastSpring
DECEMBER 22, 2020
With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We are enhancing nearly all aspects of our ecommerce and payments capabilities to make our customers even more successful. We added three new executives to our team.
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