Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them
User Pilot
MARCH 23, 2023
What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. However, sometimes things don’t go as planned, and customers churn. TL;DR Customer churn refers to the rate at which a business loses customers within a specific period.
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