Unbounce

JANUARY 4, 2025

Updated on January 4, 2025. Step 1: Compare your test results against the right metrics and KPIs You need to evaluate and assess your data based on key metrics and benchmarks to determine what elements are working, what elements need to be changed, and to learn more about how your pages are performing.

Mobile 52

Mobile Benchmarks User Experience Metrics 52

SmartKarrot

JANUARY 4, 2023

According to Gartner, “over 75% of companies will abandon as a measure of success for customer service and support NPS measurement by 2025”. This group of customers will regularly renew their subscriptions, grow in value, forgive missteps in the customer experience, and act as a source of referrals. Benchmark against internal metrics.

Customer Success 10

Customer Success Strategy Benchmarks B2B 10

Kellblog

NOVEMBER 23, 2022

2024 and 2025). While technically the board is only approving the proposed 2023 operating plan, that plan has a 2024 and 2025 model attached to it. The first block is revenue, optionally split by subscription vs. services. It’s important to see both subscription and overall (aka, blended) gross margin for benchmarking purposes.

Technical Review 136

Technical Review Software Review Forecasting Churn 136

Clouded Judgement

APRIL 9, 2025

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 157

Cloud Software Benchmarks Retention 157

Buffer Resources

APRIL 30, 2025

Keeping up with Instagram in 2025 feels a bit like running a marathon. Best for: Benchmarking your growth and spying on competitor performance Buffer’s Free Hashtag Generator If you want a quick, AI-powered way to generate Instagram hashtags based on your content, Buffer’s free hashtag generator is a great place to start.

Payment Methods 105

Payment Methods Social Media Payment Solutions Payments 105

BetterCloud

MARCH 5, 2025

While sometimes a sore spot, SaaS vendor management is a necessary evil for companies to tackle in 2025 and beyond. With software prices rising every year, these redundant subscriptions often add up to the SaaS cost. Mitigate data security risks No matter how much we think were cyber security experts, chances are, most of us arent.

Technical Review 52

Technical Review Software Review Development Team Review Systems Review 52

Chart Mogul

DECEMBER 18, 2024

After the ZIRP-fueled 12-year tech bull run and the sobering crash of 2022, our industry has evolved and 2025 is shaping up to be the continuation of this new chapter for SaaS. Over half our team is focused on product development, ensuring we stay well ahead in Subscription Analytics while expanding our CRM offering.

Technical Review 52

Technical Review Benchmarks Innovation Subscription 52

Chart Mogul

JANUARY 20, 2025

A discounted subscription might be more challenging to renew at full cost than a customer already paying full price. Expansion MRR A subscription renewing after a discount is removed will result in expansion MRR. In our SaaS Benchmark Report , we reported that the median business with an NRR of 6080% grew by 9.2%.

Benchmarks 52

Benchmarks Subscription Payment Features Pricing 52

How To Buy Saas

FEBRUARY 27, 2025

is OpenAIs newest Generative Pre-trained Transformer model, unveiled as a research preview in late February 2025 Its essentially an upgrade to the powerful GPT-4 model, aimed at making AI responses feel more natural, knowledgeable, and reliable. for GPT-4 on the same benchmark This means GPT-4.5 What Is GPT-4.5? Does GPT-4.5

ChatGPT 40

ChatGPT AI Search Software Review AI 40

SaaStr

MAY 8, 2025

Top 3 Hot Takes: Benchmark’s famous 10% hit rate is actually proof the VC model is broken for everyone else. Early stage VCs aren’t “partners” they’re just subscription salespeople for their growth funds. These shows we do with Jason and Rory are my favourite to record.

AI 178

AI Venture Capital Scale Benchmarks 178