SaaStr

NOVEMBER 19, 2024

Walker Research found in 2024 that the customer experience is now equal to price and product regarding key brand differentiators. For example, say your company is going upmarket to Enterprise. Most organizations lose around 10% of their revenue due to bad or poor customer experiences.

Customer Success 284

Customer Success Scaling Social Media Enterprise readiness 284

SaaStr

JULY 23, 2025

We’ve been tracking B2B growth metrics for over a decade, and what happened in the vibe coding space between November 2024 and July 2025 breaks every model we’ve seen. For Enterprise Strategic Planning Procurement Strategy : Enterprises should begin pilot programs now rather than waiting for full enterprise readiness.

Software Review 194

Software Review Technical Review Development Team Review Systems Review 194

SaaStr

JUNE 2, 2025

” Market Context: The PostgreSQL Rush PostgreSQL is now the most popular database, according to the 2024 Developer Survey by Stack Overflow, outpacing the open source MySQL format and databases from Microsoft, MongoDB and Redis. Consolidation Accelerating In the first half of 2024 alone, software M&A transactions in the U.S.

VP of Engineering 194

VP of Engineering AI Search AI Data 194

How To Buy Saas

MAY 26, 2025

In fact, Gartners 2024 AI report advises organizations that want to use generative AI on private data to prioritize RAG investments. Haystack is known for being enterprise-ready and scalable its written in Python and has support for REST API deployment, streaming, and batching.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

SaaStr

FEBRUARY 3, 2025

Enterprise buyers: Need predictability in pricing Want to buy solutions, not features Require modularity and customization Have completely different procurement processes The key is to repackage your components into enterprise-ready solutions. In 2019, top SaaS companies spent 50-55% of revenue on sales and marketing.

Scale 272

Scale SMB Enterprise readiness Enterprise 272

SaaStr

MAY 27, 2025

The Strategic Acquirer Playbook Why did Salesforce pay $8B when they walked away in 2024? The biggest outcomes often take decades.

Acquisition 147

Acquisition Government AI Enterprise readiness 147

Clouded Judgement

APRIL 4, 2024

billion by the end of calendar year 2024 and approximately $52.9 billion by the end of calendar year 2024, which includes $11.1 billion by the end of calendar year 2024 and approximately $37.5 billion in Backup and Recovery Software and$1.9 billion in Archive Software. billion by the end of calendar year 2027.

Benchmarks 120

Benchmarks Data Cybersecurity Cloud 120