Sales Hacker

MARCH 2, 2020

Here they are… The 97 Best Sales Books in 2020. Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. It’s a simple, timeless, and repeatable process that’s been known to help reps close 30% more sales. Spear Selling.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

User Pilot

DECEMBER 2, 2019

More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job. Other features might include ways of communicating with customers, or automation of key workflows.

Customer Success 95

Customer Success SaaS Payments Payment Solutions Scale 95

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

FastSpring

JANUARY 19, 2023

Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. When NitroPack was first getting started, they used PayPal to accept and process payments. “It NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE.

Merchant Services 147

Merchant Services Payment Services Payments Payment Features 147

SaaStr

DECEMBER 17, 2019

Join us at SaaStr Annual 2020. This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. Ari Levy | Sr.

Payments 189

Payments SaaS Payments Banking Underperforming Technical Team 189

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. Twitter hive, at @ChartMogul we’ve set out to write the MRR guide for 2020 — something that goes beyond the “How to calculate MRR” that you’re so tired of. — Ilia Markov (@nochainmarkov) August 27, 2020. It is simple (to calculate).

Payments 145

Payments Revenue Payment Features SaaS Payments 145

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 95

Payments SaaS Payments Payment Features Revenue 95

SaaStr

NOVEMBER 7, 2019

Join us at SaaStr Annual 2020. Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? FULL TRANSCRIPT BELOW.

Payments 148

Payments Merchant Services Payment Solutions Payment Services 148

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Sales Stack Graveyard.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

yoursales

JANUARY 29, 2021

SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. Even more important than it clearly was in 2020. In 2020 almost every single Sales Professional was forced inside. As in 2020 the focus for 2021 is going to follow this prioritized order: Which customer journey experience are you creating? Sales Stack 2021.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

ProfitWell

DECEMBER 19, 2019

Security is a primary concern in today’s SaaS market. To alleviate the distrust of nebulous subscription payments, SaaS companies need a strong focus on keeping customer data secure and communicating that security to their users. What is SaaS security? What is SaaS security? 3 layers of SaaS security.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 160

Scale Payment Services Payment Methods Scaling 160

ProfitWell

MARCH 24, 2020

Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. Software-as-a-subscription (SaaS), is the go-to business model for software. The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. 6 Popular Subscription Services in 2020.

Payment Features 72

Payment Features Subscription Payment Methods Payments 72

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. Payment gateway.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

SaaStr

JUNE 28, 2020

.” In this episode of the SaaStr podcast, Aileen and SaaStr Founder Jason Lemkin take a deep dive on how Aileen finds deals, her tips for a winning pitch, and the state of VC in 2020. But I think for a lot of vertical SaaS, they’ll see impacts when the Q2 numbers come out. Jason Lemkin: Yep. And so, but now they have to.

Part-Time VPE 182

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 182

FastSpring

MAY 5, 2020

We love to see when a seller finds a unique way to customize our full-service ecommerce platform to deliver a great experience to their customers. Appy is a Software as a Service (SaaS) that creates web applications out of Excel spreadsheets. And last but not least the communication and support are excellent.

Payment Methods 95

Payment Methods Payments Payment Solutions PayPal 95

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Google and Apple payments make up 2.5% and Pendo for customer communication and engagement.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

Sales Hacker

APRIL 1, 2021

If you’re an OEM or selling physical products, this one’s for you (sorry, SaaS folks). At the heart of 2020’s changes is a realization that e-commerce is about more than buying household goods from Amazon. In 2020, US consumers spent nearly $710 billion on e-commerce , a year-over-year increase of 18%.

Outsourcing Services 84

Outsourcing Services Payment Services SaaS Payments Transportation 84

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Table of Contents: Do your research.

SaaS Payments 61

SaaS Payments Payment Services Payment Features Subscription 61

Sales Hacker

MAY 22, 2020

Today’s methodologies and processes give us a lot of different types of leads. Fortunately, there’s a way to make the entire process of getting, nurturing, and closing leads simple, and it only uses one type of lead — Sales Accepted Leads (SALs). If you’re ready to improve your percentage of closed deals in 2020, stick with me.

Payment Methods 126

Payment Methods SaaS Payments Sales Payment Services 126

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? Join us at SaaStr Annual 2020. So it’s a neat opportunity for them to get access to the tools and services that previously were unavailable to them. Representing 98% of all U.S. businesses, 57% of all U.S.

Payment Methods 109

Payment Methods Outsourcing Services SaaS Payments Business 109

Sales Hacker

JULY 16, 2020

In May 2020, Facebook announced it was buying the gif search engine , Giphy, for $400 million — primarily for its Instagram product. But where Giphy really shines is how integrated it is into some of the most popular communication platforms, like Slack: And iMessage: If you remove Giphy from Slack, Slack becomes less fun to use. (

Scale 120

Scale Payments SaaS Payments Payment Solutions 120

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The Problem In January of 2020, we realized that one of the major problems holding back our company was a customer churn rate of 19%. The graph below, taken from our Baremetrics account, shows our customer churn throughout January 2020.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

FastSpring

MARCH 5, 2019

You should be communicating your USP in a consistent way so that your customer will remember it, and ideally, even repeat it to someone else. Consistency is key to establishing trust and ensuring effective communication. The truth is, the application of sales tax for digital products – and SaaS products especially – varies widely.

Payment Methods 89

Payment Methods Payment Services Payments SaaS Payments 89

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

SaaStr

SEPTEMBER 13, 2020

To say that 2020 has been unusual, and unprecedented, and momentous would all be understatements. Coincidentally, SaaStr Annual was slated to be February 5th, 2020 this year, where we were going to reveal that the cloud had passed the one trillion market cap mark, which was exactly one year after the SaaStr Annual 2019.

Sales Hiring 208

Sales Hiring Scale Payments Cloud 208

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. Table of Contents: Overall SaaS and subscription index. Table of Contents: Overall SaaS and subscription index. Impact of COVID-19 on SaaS and subscription companies. Why you need to focus on retention.

Payment Features 68

Payment Features Subscription SaaS Payments Data 68

All that Saas

OCTOBER 12, 2021

The Best Digital Wallets for Online Payments in 2021. Even though it is not a bank, Curve is a service that is built on an e-money background. It provides unique services, which allows the user to be able to operate all of their cards with one digital wallet. Curve gives you a 30-day period to move past payments between cards.

Payment Methods 52

Payment Methods Payment Solutions Merchant Services Payment Services 52

Valuize Consulting

NOVEMBER 25, 2024

In todays competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS.

Pricing 69

Pricing Payments SaaS Payments Payment Solutions 69

ProfitWell

JULY 14, 2020

Relationships are complicated, even in SaaS. In SaaS, if you don't meet your customers' needs, they'll churn. The appeal of annuals comes down to the customer’s decision-making process. A healthy relationship must also have communication. A yearly payment option is important for every SaaS company.

Payments 66

Payments SaaS Payments Outsourced Development Payment Services 66

SaaStr

DECEMBER 26, 2019

Join us at SaaStr Annual 2020. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? Want to see more content like this?

Sales Hiring 169

Sales Hiring Payment Methods Payment Solutions Marketing 169

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. We’re taking a look at X popular subscription-based companies and types in 2020. We’re taking a look at X popular subscription-based companies and types in 2020. 6 Popular Subscription Services in 2020.

Payment Features 40

Payment Features Subscription Payment Methods Payments 40

SaaStr

AUGUST 27, 2019

Join us at SaaStr Annual 2020. First step, we have who has worked with a number of SAAS companies in New York City as a CFO, and is now CEO of Concert Finance, a sales commission platform. Anything around collections, anything around having customers apply on time is really a company and process problem that needs to be solved.

Sales Recruiting 146

Sales Recruiting Sales Hiring Scale Sales 146

OpenView Labs

MAY 29, 2020

Maybe they need new products and services, or adjustments to what you’ve been offering. So unless yours is a pure, high-end emotional sell (like Gucci handbags), deliver value and communicate the value that you’re providing customers. Slack (@SlackHQ) May 27, 2020. Reduce upfront/adoption costs and offer flexible payment terms.

Payment Methods 81

Payment Methods Sales Hiring Marketing Advertising 81

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. Twitter hive, at @ChartMogul we’ve set out to write the MRR guide for 2020 — something that goes beyond the “How to calculate MRR” that you’re so tired of. — Ilia Markov (@nochainmarkov) August 27, 2020. It is simple (to calculate).

Payments 52

Payments Revenue Payment Features SaaS Payments 52

ProfitWell

APRIL 17, 2020

Listen wherever you get podcasts: Top B2B SaaS news. The team over at Paddle can attest: March 2020 looked like the worst time in history for SaaS churn. Loneliness came in second place, while collaborating/communication came in third. Plus, a look at managing mental health while in the trenches (remotely).

Payment Methods 52

Payment Methods SaaS Payments Payments Payment Solutions 52