ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Neil Patel

DECEMBER 30, 2020

Are you looking to monetize your blog or earn a passive income? This is a complete guide to choosing the right affiliate network for your platform, including what an affiliate network is, why you should consider joining one, and a rundown of the top networks on the market. Durations can vary drastically from platform to platform.

Merchant Services 140

Merchant Services Payments Payment Methods Marketing 140

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. December 12, 2019. December 12, 2019. December 12, 2019. December 12, 2019. December 12, 2019. Tune in live below ??

Scale 41

Scale Payment Methods Payment Services Payments 41

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. Missed the session?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Frontegg

MAY 27, 2021

User-centric behavior data is a MUST: You are getting access to user-centric behavior metrics to scale up fast – your user journey can be optimized by the people who matter most – your clients. Instead you should focus on Natural Rate of Growth (NRG) to determine the percentage of recurring organic revenue. 4 Pendo.io.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

OPEXEngine

OCTOBER 10, 2019

I’m thrilled to be speaking there about SaaS Metrics and Benchmarks. To grow your subscription operation, there are many different parts of a subscription business you need to understand and manage successfully. Interested only in recurring payment success, strategy, product and technology, subscriber acquisition or retention?

Payment Features 40

Payment Features Subscription Payment Services Benchmarks 40

ProfitWell

SEPTEMBER 5, 2019

As to not bury the lede, we’re excited to announce that we’ve partnered with Chargify to strengthen their metrics and reporting capabilities. Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. – metrics that break and don't make sense. jasonlk) February 15, 2019. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account.

Sales Hiring 216

Sales Hiring Payment Features SaaS Payments Payment Solutions 216

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. The nature of the business changed, so why shouldn’t the multiple change with it? 2020 Predictions Review.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Early in 2019, I had an epiphany moment. That didn’t help deliver a clearer picture of how the business was progressing. How was that possible? Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. These businesses usually consist of 2 to 3 people, and companies are taking bets on their products that aren’t even fully realized yet. The platform is free, private, and has no middlemen.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Unbounce

MAY 27, 2021

Artists upload their music, send all the metadata required for proper tracking and payment, and the rest happens on the CD Baby portal. In 2019, CD Baby was home to more than 650,000 artists and made nine million tracks available to over 100 digital services and platforms worldwide. That’s our “why.”

Artificial Intelligence 139

Artificial Intelligence Scale SaaS Payments Payment Methods 139

Neil Patel

MARCH 25, 2021

TikTok is a video sharing platform that allows users to create and share dynamic short-form (maximum of 60 seconds) videos. Plus, integrations with Shopify and other strong eCommerce platforms have made it easy for brands to sell products directly on TikTok. iamfabianbern) November 14, 2019. Use Shoppable Videos.

Payment Methods 141

Payment Methods Merchant Services Payments Social Media 141

FastSpring

OCTOBER 31, 2019

Under GDPR, customers have a right to be notified when their data is compromised, and businesses must receive explicit consent from customers to process their information. 2019 has been the year of the Second Payment Services Directive (PSD2) in global regulations. Undead Uncollected Taxes | VAT/TAX Complexities.

Payment Methods 64

Payment Methods Payment Services Payments Payment Solutions 64

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

OpenView Labs

JANUARY 29, 2020

Not satisfied with reaching $1 billion in annual revenue, Atlassian furthered its commitment to product led growth by jumping on the freemium bandwagon. Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business? 10 Questions To Answer. Freemium benchmarks.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. ARR business to be top quartile in 2021 they now need to be growing at 300% or faster. Explore Untapped Revenue Streams. In order for a $1-2.5M

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ProfitWell

MARCH 12, 2020

Fortunately, for any pain point you can think of, someone has carefully crafted a best-in-class subscription business tool to solve the problem. Payment processing. Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. Some examples of common pain points include: Churn.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

Baremetrics

OCTOBER 12, 2021

According to the 2019 CSO Insights by the Miller Heiman Group, 37.8% of businesses struggle with lead generation. Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Use Baremetrics to monitor your business metrics. Table of Contents.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

FastSpring

JUNE 28, 2019

A customer’s payment card could expire without their knowledge and cause their subscription service to come to an abrupt end. But if your company is hyper-focused on optimizing your churn rate, you’ll need to address both instances to ensure you’re maximizing your revenue potential. Card payments can expire, get lost, or get canceled.

Churn 69

Churn Payment Services SaaS Payments Payment Features 69

OPEXEngine

SEPTEMBER 28, 2021

It was one instance in which the company adjusted EBITDA to meet its short-term needs while masking a longer-term leverage problem that came to a head in 2019 when it had to pull its IPO because of valuation concerns. Extreme case. You want to be clear what it is,” Holmes said. Non-GAAP measure. So, add those back in,” Holmes said.

Payment Methods 52

Payment Methods SaaS Payments Payments Payment Services 52

ProfitWell

SEPTEMBER 4, 2019

In case you missed it: This fall we are rolling out ProfitWell Benchmarks, integrating with Chargify and ReCharge, launching the first-ever media network dedicated solely to the subscription economy, a show called Recur Now (daily subscription news), and the ProfitWell mobile app. Benchmarks is coming fall 2019. Click here to sign up.

Payment Solutions 40

Payment Solutions Payment Methods Payments Benchmarks 40

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Early in 2019, I had an epiphany moment. That didn’t help deliver a clearer picture of how the business was progressing. How was that possible? Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

NOVEMBER 16, 2022

You’ll never scale revenue if you can’t get two people to hit quota. “Do you have a Hubspot integration?” But I remember when they were kind enough to invite me to their Founder Day in 2019, and they did a whole thing on support. So four times revenue and I think bought a quarter of the company.

Sales Hiring 222

Sales Hiring VP of Engineering Payment Methods Scale 222

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 100

Payments Pricing Compensation SaaS Payments 100

ProfitWell

OCTOBER 16, 2019

Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Image via Recurly.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

OpenView Labs

MAY 8, 2020

The rise of the pro forma metric has been well documented and we’re all accustomed to non-GAAP metrics—ARR, retention, CAC payback, etc. But ASC 606, which allows companies to recognize revenue sooner, has limited our ability to use rules of thumb. In response, Goldman raised their 2021 revenue and their stock price targets!

Scale 52

Scale Marketing Payments Payment Solutions 52

The Marketing & Growth Hacking Publication

FEBRUARY 16, 2019

According to statista.com the revenue in the Event Tickets segment will amount to 71,717million USD in 2019 and will demonstrate the annual growth rate of almost 10% resulting in a market volume of 102,365million USD by 2023. Make this one of the main checking points for any online platform you deal with. support service.

Payment Methods 40

Payment Methods Payment Solutions Payment Services Payments 40

Outseta

JANUARY 9, 2019

Forte fees represent payment processing costs associated with one of the payment gateways we support, Forte Payment systems. Dave, Dimitris, and myself will begin paying ourselves a nominal salary in 2019 - more on that in our next company update. Customers and Revenue OK, OK, I know what you’re thinking.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

ProfitWell

SEPTEMBER 25, 2019

This global alliance marks the industry’s first means to assure mitigation of cyber-attacks through complete, multi-layered data security and protection, combining threat prevention technologies with onsite/offsite business continuity capabilities for an all-in-one solution that can be deployed in 15 mins. Feel safer already?

Payment Solutions 60

Payment Solutions Payment Services SaaS Payments Payments 60

SaaStr

DECEMBER 26, 2019

So the budget for the team was about a million and that team would bring in about 5 million in revenue. Do we have any golden rules for hiring something/someone versus both buying a platform? I’ve done community marketing and I’ve built virtual platforms for sure. And then I was leveraging three engineers.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. billion in 2019.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145